Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 20,734 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 20,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 5th November 2026

237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from order, confirmation, delivery updates and quality of order perfectly packaged in arrival. Delighted, will definitely shop with Stuart's again.”

Helpful Report

Posted 4 years ago

“Everything is fine, fast and with great servise!”

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Posted 4 years ago

“Very quick delivery will use again thank you”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Found some nice stuff. Good prices. Thought it was all sweet until checkout screen when the prices all went up inexplicably. Prices shown were ‘pre VAT’ apparently, after contacting them, which left a sour taste in the mouth. Weird website software. Not the normal way of pricing in my opinion. Come on IT department. It’s 2022. Figure it out.”

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Posted 4 years ago

“I think Stuarts London teamed with an irresponsible courier partner. Stuarts London itself was efficient enough to despatch purchased goods onorder #570765 (WEB570765) , but the DPD courier failed to deliver the goods between 20-21 September 2022 time slot, I have to rescheduling my timetable and stay home. When I contacted Stuarts office on 22 September the next day, they told me that my shoes will be delivered later that same day. Soon as I finished talking on the phone, I received an email message from Stuarts/Dandy of dpd.co.uk that I have asked them to change delivery date to Friday the day after. I called Stuarts office again and they insisted I have asked to cahnge the date of delivery which I have never done. When I ask them to cancel my order and stop the delivery, they told me I need to wait for the arrival of goods then send it back to them. I have to reschedule my timetable once more for another day until I received my shoes. I initially thought of returning the goods to Stuarts but consider all the hassles, I kept the shoes. I am totally not satisfied with Stuarts and I am not confident to shop with Stuarts again.”

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Posted 4 years ago

“Excellent customer service my order arrived next working day. Brilliant”

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Posted 4 years ago

“A great team providing a great service to its customers.”

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Posted 4 years ago

“Excellent wash bag and Excellent service”

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Posted 4 years ago

“good price and arrived very quickly and nicely wrapped!”

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Posted 4 years ago

“Fast. Good price. Good products.”

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Posted 4 years ago

“Great shop,quality brands of clothing and footwear from the 80/90s right up to the modern day designs, always a quick turn around from ordering to receiving your purchase...”

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Posted 4 years ago

“Shoes exactly as imaged, with next day delivery; excellent.”

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Posted 4 years ago

“Great service from a company I have used repeatedly and intend to use in the future too.”

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Posted 4 years ago

“Have been shopping in Stuart’s since the eighties , I think that speaks for itself , keep up the good work!”

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Posted 4 years ago

“Bought a Filson cap from Stuart’s and everything was good. Very fast delivery with great packaging. I’ve been in the shop a few times over the years and always had great service from knowledgeable friendly guys.”

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Posted 4 years ago

“Once again , fantastic service and above all competitive pricing on quality products.”

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Posted 4 years ago

“good price, quick delivery”

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Posted 4 years ago

“Great shoes, delivery as expected. Happy to recommend Stuarts London.”

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Posted 4 years ago

“Genuine value for money and next day delivery at no extra cost.. 5/5”

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Posted 4 years ago

Stuarts London is rated 4.8 based on 20,734 reviews