Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 19,862 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 19,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 14th June 2025

236

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and great service. Always online with zero hassle.”

Helpful Report

Posted 2 months ago

“As of08/18/2025 I still have not received my package, i demand an explanation!!! Could you send me my order or refund my purchase in full . Best regards Mr Belahcene”

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Posted 2 months ago

“Stuarts London is one of the few great independents left in the UK. Would highly recommend them, they have excellent customer service and a wide range of cool clothes. I will definitely be buying again from them.”

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Posted 2 months ago

“Great products at good prices. Ordering online is easy, and item arrived quickly.”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Super fast and efficient service. Great classic product selection.”

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Posted 2 months ago

“Great price, great product, quick delivery.”

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Posted 2 months ago

“Good product”

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Posted 2 months ago

“I received a very professional and quick delivery service. Product, is of top quality and well worth the money.”

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Posted 2 months ago

“I was really pleased with my shoes! They arrived quickly and were well packaged. Very happy to shop here again.”

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Posted 2 months ago

“Always get a first class service. Great to deal with.”

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Posted 2 months ago

“This was my first purchase with Stuarts London. I had read reviews and was a little wary due to the negative nature of some around delivery. All I experienced was positive. The customer service was brilliant when I contacted them. I had to return an item for a different size, the process was easy and the one free return is understandable given this is a small business. It is important to remember you are buying from a real shop, with real people answering emails and packing orders. Despite there being amazing brands, a good website and excellent prices this is an independent retailer and by buying from them you’re keeping a small business going. I’ll certainly be using them again.”

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Posted 2 months ago

“I’d never heard of Stuarts before The website is very easy to use. Delivery time was prompt.i brought a pair of Birkenstocks. Stuarts will now become one of my options when I’m online window shopping for a new item.”

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Posted 2 months ago

“The shoe was shipped from England to Seattle Washington USA. Delivered to my door without a problem. I like the shoe a lot, so far slowly breaking them in, even though shipping was an added cost, but because the shoes were on sale, it was still cheaper.”

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Posted 2 months ago

“Excellent work Stuart’s of London. I bought some boots at a fantastic price and asked them to send them to me in Australia. Within 24 hours the parcel was on its way but it got held up, for no good reason I could see, for 10 days. I queried this with the support team at Stuart’s, and they investigated, followed up and reported back to me the same day. Miraculously (😉) after that the parcel turned up at my place within 2 days. So, whatever they did, worked!”

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Posted 2 months ago

“Quick and reliable service. I chose the Tracked and Signed for next day delivery option for £6.95. My shoes arrived the next day, exactly as ordered at a very competitive price. A discount voucher was also provided for future purchases. Very happy.”

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Posted 2 months ago

“I live in Los Angeles and from ordering to delivery took only 6 days. Great service.”

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Posted 2 months ago

“Great products, price and service! Had to change a shoe size and everything was handle really quickly with minimal hassle, they even covered the cost of the first show return which was a welcome saving - thanks!!”

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Posted 2 months ago

“Fantastic service. I purchased some Dr martens as the price was really good. Items were delivered next day. I was so impressed I told my mum about them and she purchased the next day from Stuart’s herself.. The company is well worth a subscribe to. I highly recommend”

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Posted 2 months ago

“Bought a tachini track top .great service thanks”

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Posted 2 months ago

Stuarts London is rated 4.8 based on 19,862 reviews