Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.77

4.8 Rating 6,810 Reviews

94 %

of reviewers recommend Succulents Depot

4.8

Based on 6,810 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 20th January 2025

Rosa M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my plants”

Helpful Report

Posted 1 month ago

“Although all 4 arrived, some were out of the pot and hopefully will be OK. They were repotted that afternoon. I think a more secure system in their mailing would get a 5 star out of me.”

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Posted 1 month ago

“I tried to resolve this with the seller who only wanted me to make another purchase and then send a replacement. Etsy intervened and refunded the original purchase. The plants arrived in damaged condition due to poor packing and no additional packing placed in the box. They toppled end over end in shipping and dirt was all over the inside of the box. Requested a replacement of at least one plant. I have photos of plants and packaging. No further response from the seller. I purchased it due to the excellent rating but hard to believe that I am the only one this has happened to”

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Posted 1 month ago

“Received my various succulents in good order. Assume the little heat packed helped as well. Here's a pic of how they looked after about a week.”

Succulents Depot 5 star review on 21st December 2024

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Posted 1 month ago

“I was very nervous ordering a live Christmas cactus in the middle of December, but I was So IMPRESSED with how they wrapped and boxed this cactus!! It arrived in beautiful condition!! So impressive!!! I will definitely order from them again. I was so impressed that I posted pictures of the boxing and plant on a cactus fb site and many people ordered from them because of how well it arrived & my recommendation!! I can’t thank you enough for your professionalism with your live plant.”

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Posted 1 month ago

“They were perfect for my project gift.”

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Posted 1 month ago

“The cuttings are basically in good shape, a little dry and my heat packs didn’t quite work long enough because I did get a dead frozen one out of the 10 I bought. Attached is a photo of the dead one & some of the healthy ones I would purchase from them again.”

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Posted 1 month ago

“I received 3 christmas cactus with heat pack. 2/3 of the soil was in the box not the pots. The plants were dead. I sent a message and picture. Since then I have send another message and picture. I have not heard a word from you. Very disappointed. I got another order from another company with a heat pack and they arrived just fine.”

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Posted 1 month ago

“Although my Christmas cacti arrived a tad late they were a very pleasant surprise! They were packaged to keep their delicate body shielded from the travels of USPS and also against the cold while in transit. They were individually potted, and once again wrapped to avoid any damage to the fragile leaves. I would definitely buy from Succulent Depot again.”

Succulents Depot 5 star review on 18th December 2024

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Posted 1 month ago

“All my plants were in good shape packed really good I will order again”

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Posted 1 month ago

“Plant arrived in awesome condition. Packaged nice and snug. Very thrilled with purchase.”

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Posted 1 month ago

“I’m a repeat customer. Always happy with the plants I received. Shipping is fast. Waiting for them to recover from the shipping; but they all in good shape.”

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Posted 1 month ago

“The six Graptoveria 'Frd Ives' were all elongeated and leggy. They were not what I was expecting. I wish I had taken photos of them. I this is your product quality, I will not be purchasing from you again.”

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Posted 1 month ago

“I always ordered from your company with great success. However, this time I was disappointed. My plants weren’t packed securely and they were thrown around in shipping. Not enough plant substrate were in each little plastic pot.”

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Posted 1 month ago

“Terrible both of my plants came broken and dead”

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Posted 1 month ago

“excellent real Christmas cactus hope i can keep it alive 😉”

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Posted 1 month ago

“Cacti was packed very well and arrived in great condition and time. Thank you! -David”

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Posted 1 month ago

“It was awesome. They are very supportive to. All questions and concerns”

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Posted 1 month ago

“Thank you the arrived beautiful”

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Posted 1 month ago

“From ordering to delivery Succulents Depot was very good… how ever using the USPO and our mail carrier is of concern. This carrier has been in question for my entire neighborhood since COVID. The pkg was damaged, and wet. I waited for the delivery that day because of the incompetence of this carrier. I had to ask for the pkg. She didn’t even deliver it. One plant was broken and the others small and missing part of its top. I am not really sure who is responsible here. I planted the cacti and am nursing them to grow and live. I am thinking they will be ok. Coming from CA to MI in mid December is quite a journey. I appreciate your efforts and would order from you again. Thank you!”

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Posted 1 month ago

Succulents Depot is rated 4.8 based on 6,810 reviews