Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.71

4.7 Rating 7,839 Reviews

92 %

of reviewers recommend Succulents Depot

4.7

Based on 7,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 1st February 2026

5315

Anonymous

Anonymous // 01/01/2019

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“This was a gift. I was told that the Vicks plant smelled amazing.”

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Posted 1 month ago

“The plants arrived broken. Only one of them is still alive. The heat pack was still warm when it arrived”

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Posted 2 months ago

“Second time I ordered from succulents depot. Contacted customer service 3 times and no response. Heat pack was loose in box, box was damaged from mail and the pachyveria bubble had only a few leaves on it, and the remaining leaves keep falling off. I will order elsewhere in the future.”

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Posted 2 months ago

“They package everything with care so your succulents don't get ruined in shipping. I'm very satisfied with everything.”

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Posted 2 months ago

“I didnt buy the heat wrap & they had been frozen, Ill know better next time. It was my fault!”

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Posted 2 months ago

“Well packaged and nice quality cuttings”

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Posted 2 months ago

“3 came okay. 1 was wilted and not thriving.”

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Posted 2 months ago

“Thank you”

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Posted 2 months ago

“Half the plants were crushed and dead”

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Posted 2 months ago

“My succulent arrived promptly,it is healthy and just as pictured.”

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Posted 2 months ago

“I am very pleased with this purchase! It arrived moist and healthy. I potted it within 24 hours and feel it's adapting to the adoption quite well!”

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Posted 2 months ago

“I've never received it. I have a wrong address and tried to correct it, but it was too late. I gave the right address in an email, but never received my plant or a refund. I'm very disappointed.”

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Posted 2 months ago

“Box came on 4° day with no heat pack. Four plants were mush. Five others will probably survive.”

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Posted 2 months ago

“I'm very happy with my plant. I purchased the warming pack and I believe it protected it from the cold a long the shipping adventure. My plant was packed really well and perked up within a few days. I planted immediately. Although no instructions were included I searched the page where I first placed my order. After all that I received an email about an hour or so after with instructions. Perhaps a QR code with a link to instructions would be helpful for future purchases or buyers.”

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Posted 2 months ago

“Very healthy starter plant. It's taken root easily. No issues in shipping. Satisfied with plant and vendor.”

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Posted 2 months ago

“Will see if I can keep it from dying this time. Thanks.”

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Posted 2 months ago

“Starter plants arrived intact with only bottom leaves dried out. Vendor stated this was to be expected. No broken leaves/stems. Great communication with vendor.”

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Posted 2 months ago

“Awesome. I was skeptical at first but honestly best purchase ever.”

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Posted 2 months ago

“I purchased 5 plants which i received yesterday. 3 of these were beautiful but unfortunately 2 were not healthy. I ordered a 4 inch pink beauty that came as a 2 inch and I dont think it's going to make it. I will purchase again from this site as the 3 are thriving and I believe will be in the long run. The last picture is the one who doesn't look good..”

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Posted 2 months ago

“Plants came in almost dead. I am not happy and this has soured me from ordering online from you or any other vendor for that matter”

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Posted 2 months ago

Succulents Depot is rated 4.7 based on 7,839 reviews