Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.69

4.7 Rating 8,418 Reviews

92 %

of reviewers recommend Succulents Depot

4.7

Based on 8,418 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 27th September 2026

Denese L

Succulents Depot 5 star review on 20th September 2026

Denese L

5483

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of my favorite 😍”

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Posted 1 month ago

“Wonderful experience with this seller. Highly recommend.”

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Posted 1 month ago

“Wanted it, ordered it. Now I have it.”

Succulents Depot 5 star review on 31st August 2026

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Posted 1 month ago

“The succulents that I ordered came to me in really bad shape. All of them were weathered and petals had fallen off. None of them have survived.”

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Posted 1 month ago

“So small but great 👍”

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Posted 1 month ago

“The succulents arrived in a package I didn't recognize as containing a live plant. When I opened it, I found many healthy stalks of Christmas cactus. I replanted the Christmas cactus in fresh soil, and now, a week later, it is doing very well. I am very pleased with my order. Thank you, Deborah Thurber.”

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Posted 1 month ago

“It was very damaged. I might be able to prop three of the fallen but then whole plant came already dying.”

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Posted 1 month ago

“Extremely disappointed with how my case was handled. I received plants with an active spider mite infestation, and despite repeatedly explaining the severity of the situation, I do not feel my concerns were taken seriously at all. The plants deteriorated so badly that I ultimately had to throw away the entire order—most were dying anyway, and the rest looked so terrible they were not worth trying to save. On top of losing the plants I paid for, I had to deal with the stress, treatment, and risk of introducing spider mites to the rest of my collection. What has made the experience especially upsetting is the customer service response. After everything I documented and explained, I am still only being offered a partial refund. I genuinely cannot understand why I should be expected to absorb part of the cost of an order I had to dispose of because it arrived infested. I am extremely angry and disappointed with how this was handled. I expected a company selling live plants to take a serious pest infestation—and the impact it can have on a customer’s existing collection—far more seriously than this.”

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Posted 1 month ago

“Had a hiccup with my order, but Succulents Depot’s customer service handled it perfectly. They listened to my feedback, honored their guarantee, and issued a credit without making it difficult. Great customer support goes a long way! Erica”

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Posted 1 month ago

“Healthy, bigger than expected plants arrived in great condition and in a timely manner. Great prices! Highly recommend and will be buying from you again. Thank you!”

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Posted 1 month ago

“Very good condition, nice size, packaged well and arrived quickly. Would order again from this seller.”

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Posted 1 month ago

“My plants were packaged with care. I am so happy with my purchase.”

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Posted 1 month ago

“Really loved the plants. They came perfectly wrapped and secured. Will be ordering more”

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Posted 1 month ago

“Never recieved my plant. And they were no help in getting it. I lost money and a plant that is insane.”

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Posted 1 month ago

“Received many plants from this company. Everything arrived very healthy and very quickly!! Will definitely be ordering from them again!”

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Posted 1 month ago

“I believe this was my third order from Succulents Depot. On all occasions, all the plants arrived healthy, in good condition, and in a timely manner. I mostly order cactus from them and all have done well. Succulents Depot offers a variety of cactus and at very reasonable prices. They also offer some interesting and popular houseplants. I am very happy to do business with Succlents Depot and I highly recommend them. I expect to be ordering more from them in the future.”

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Posted 1 month ago

“I was very pleased with my purchase and will definitely use this business again!”

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Posted 1 month ago

“The elephant bush plants were dried out. They needed better packaging, especially this time of year. I planted them immediately in well draining soil and watered them heavily for three weeks. They now look great.”

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Posted 1 month ago

“I ordered 2 plants from you! They arrived in excellent condition. I just wish they came with a care page! I will order form you again! Vivienne Rowe”

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Posted 1 month ago

“Thank you for the prompt delivery. Loved all plants. Everything was perfect. Will buy from u again”

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Posted 1 month ago

Succulents Depot is rated 4.7 based on 8,418 reviews