Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,325 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,325 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I previously booked a holiday the same as this one but I never received an email of confirmation. When I contacted the complaints team about it their reply was that a confirmation email had been sent out. I have had no help in recovering the booking or email. The deposited has been taken from my bank and I have not had any request for the next payment. So to stop all the anxiety and stress I have had because of someone not wanting to help a customer. I have rebooked the holiday and paid for it all in one payment . Now I can go on a well earned break Problem now solved thanks so organised staffx”

Helpful Report

Posted 5 years ago

“Good easy to use web site, the only thing I don’t like is that when you think have actually done and booked, you then have to wait for a confirmation.most other sites I have used can confirm instantly.”

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Posted 5 years ago

“Easy to use”

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Posted 5 years ago

“Very easy to book but can’t say much until we have the holiday next year”

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Posted 5 years ago

“Pleased with service”

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Posted 5 years ago

“Found the whole process very easy, with helpful staff who responded quickly when i needed help or advise with my booking.”

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Posted 5 years ago

“The photos of the hotel could be crisper, as your photos are full compared to other sites. A bit more description of the surrounding areas as well is needed.”

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Posted 5 years ago

“Great prices”

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Posted 5 years ago

“No problems delivered what we asked for”

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Posted 5 years ago

“good prices”

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Posted 5 years ago

“Only problem is that there is no telephone contact”

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Posted 5 years ago

“Site easy to use, I would of liked more details of hotel and room.”

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Posted 5 years ago

“Easy to navigate website, easy to book, quick response ..... what more can you ask for?”

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Posted 5 years ago

“Fair prices, good choices. Just need to explain which apps you need to install on your phone for all the different things,like flight check in,etc.”

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Posted 5 years ago

“Great short break, the hotel was definitely not 5 stars but that’s not your fault. We booked a family of 4 but you put us as a double, fortunately the changed us for free to a family but only after a night in a king size bed with our 2 kids, one being 14 ? A little bit more support as there were no reps or anyone to ask anything would of been nice.”

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Posted 5 years ago

“hotel looks lovely and reasonable pricce for holiday”

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Posted 5 years ago

“easy to navigate”

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Posted 5 years ago

“Easy site to navigate.”

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Posted 5 years ago

“Easy to understand web-site and good choice of flights and hotels. I check quite a few sites and Sunshine are usually one of those that provides the best offers.”

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Posted 5 years ago

“Overall good service”

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Posted 5 years ago

Sunshine.co.uk is rated 4.8 based on 15,325 reviews