Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,332 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“found the site very easy to maneuver, found what we wanted and easy to book.”

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Posted 6 years ago

“Very easy to book and if any problems the response by staff is very quick.”

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Posted 6 years ago

“No problems delivered what we asked for”

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Posted 6 years ago

“good prices”

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Posted 6 years ago

“Easy to use and affordable”

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Posted 6 years ago

“The holiday was a good price easy to do online, the only downside is the phone number you provide costs 17pence a minute I could not see any other number that was freephone or cheaper”

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Posted 6 years ago

“The deal was better value than elsewhere however contacting the firm to confirm the booking was very difficult. The website has a premium rate telephone number and the wait was very long. I managed to find a 0330 via another online search which took 40mins to get through however the call was free with my inclusive minutes. They do not provide an email contact so if you have any questions following booking it can be very difficult. We had booked two rooms and needed to confirm the rooms would be adjacent and had difficulty confirming this as well flight seats. Good value for money but they need to improve their contact methods to enhance customer service.”

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Posted 6 years ago

“Great service from start to finish.”

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Posted 6 years ago

“We have a requirement from the hotel as my wife suffers from acrophobia. We have put a message on your request board as well as discussing this with Paul (one of your staff) and when originally booking. We will not be able to make the payment, which I would do this week until this matter is confirmed. As we have not been on holiday yet with Sunshine we cannot review the below area. We look forward to hearing from Sunshine..”

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Posted 6 years ago

“Booked 2 holidays through sunshine and find it very easy to use.”

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Posted 6 years ago

“Very nice Online holiday company never had the problem with them”

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Posted 6 years ago

“We were meant to be going to a festival in the uk but unfortunately it got cancelled due to bad weather we called sunshine up to get booked for 4 nights best deal we ended up going to Barcelona absolutely amazing place lovely weather and great clean hotel! Thanks Sunshine *****”

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Posted 6 years ago

“Easy to use website. Extremely quick confirmation e mail received. Have used previously and will do again.”

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Posted 6 years ago

“Used Sunshine for a few years now always been satisfied with the holidays wouldn't go anywhere else always competitive prices”

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Posted 6 years ago

“Easy access, quality of service and product.”

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Posted 6 years ago

“Only problem is that there is no telephone contact”

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Posted 6 years ago

“Have a good range of accommodation with all the rooms offered by the hotels unlike a lot of holiday companies.”

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Posted 6 years ago

“Excellent service, quick at dealing with any queries”

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Posted 6 years ago

“Service was fantastic and super quick.”

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Posted 6 years ago

“Site easy to use, I would of liked more details of hotel and room.”

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Posted 6 years ago

Sunshine.co.uk is rated 4.8 based on 15,332 reviews