Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,332 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website is user friendly and the booking process is stress free.”

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Posted 6 years ago

“We have always had a good service”

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Posted 6 years ago

“I contacted you minutes after I booked my holiday to say I had clicked on the wrong day, it took 24 hrs to answer you then did not give me all the information I required to change my flights, this resulted in me missing the 48 hr grace, to change my flight for £30 and it the cost me over £200, If there was a contact number rather than just the email contact, this could of been avoided, or make sure you give the customer all the information in the first reply, I'm referring to the email you use when booking flights etc, hence the poor choice”

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Posted 6 years ago

“Hotel booked although advertised as five star was definitely not five star quality. Mayor Pelekas monastery in corfu We’ve just come back from staying there for a week. Our first room was that small you could hardly walk around the bed and the balcony was the smallest I’ve ever seen with a view into a brick wall. We complained and was moved into a larger room but still with the same sort of balcony. The room had an inter connecting door, although locked we could hear them and they could hear us. As for the bathroom the shower flooded the bathroom after every use and there was mould, I’ll fitting bath panels, wrongly positioned shower and tv facility with only one English news Chanel with the TV being the size of my iPad The restaurant is far too small so you are hearded around when spaces become available. The food is very poor ie cold fry eggs, no cereals and poor selection,, processed food and for being on the edge of the sea I could not understand why there was Processed fish and not all fresh. Five star restaurants don’t do diluted orange juice and processed ham We sat on numerous occasions listening to the abundance of complaints from the majority of the guests with the same issues or if not even more complaints!, We heard such a true comment of the hotel being like the show love island. Ie once there there is nowhere to walk too The only five star part of the hotel is the beach and the setting but the rest is 2/3 star”

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Posted 6 years ago

“Really good site, easy to book, and low deposit”

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Posted 6 years ago

“Easy to book Low deposit”

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Posted 6 years ago

“Very easy to book online and prices always competitive.”

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Posted 6 years ago

“Very good all round”

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Posted 6 years ago

“Easy to view book and easy payments used before never had any problems”

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Posted 6 years ago

“Good prices”

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Posted 6 years ago

“After booking my holiday i went back into the website to check something about the hotel and it was £80 cheaper in the space of 5mins, with an earlier flight that i wasnt offered.”

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Posted 6 years ago

“Straight forward holiday to book, and staff are very helpful”

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Posted 6 years ago

“Excellent site and easy to book”

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Posted 6 years ago

“hotel looks lovely and reasonable pricce for holiday”

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Posted 6 years ago

“easy to navigate”

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Posted 6 years ago

“I have tried to speak directly to a customer services officer and have been unable to do so. There needs to be clear and concise contact details available on your web site and also on your travel documents. Telephone numbers not just e-mails, people when in crisis like to talk to humans not machines.”

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Posted 6 years ago

“I have used sunshine.co.uk several times before and have always found the process easy and the holiday as expected. The website provides a simple way to compare flights, dates and accommodation and I have found the prices are always very competitive.”

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Posted 6 years ago

“Easy site to navigate.”

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Posted 6 years ago

“Always been very good to me an my family will try an use all the time thanks for all your help”

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Posted 6 years ago

“easy to use site providing all info needed”

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Posted 6 years ago

Sunshine.co.uk is rated 4.8 based on 15,332 reviews