I contacted you minutes after I booked my holiday to say I had clicked on the wrong day, it took 24 hrs to answer you then did not give me all the information I required to change my flights, this resulted in me missing the 48 hr grace, to change my flight for £30 and it the cost me over £200, If there was a contact number rather than just the email contact, this could of been avoided, or make sure you give the customer all the information in the first reply, I'm referring to the email you use when booking flights etc, hence the poor choice
4 years ago
Sunshine.co.uk has a
4.8
average rating
from
15,321
reviews
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