Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,337 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 28th February 2026

Anonymous

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NOT VERY HELPFUL WHEN CHANGING HOTEL COST ME £ 90 ALSO WHEN MY DAUGHTER ,HER PARTNER AND MY GRANDAUGHTER JOINED MY HOLIDAY .DID NOT HELP SO I WOULD NOT HAVE TO PAY SOLO ROOM CHARGE OF £ 100 .SO ALL IN ALL NOT VERY HELPFUL”

Helpful Report

Posted 7 years ago

“Cannot give a proper rating as haven't yet been on the holiday”

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Posted 7 years ago

“I have booked previously and had a good holiday although the private taxi I booked on return to the airport was not private at all, and I was given a refund, also my latest booking had to be rectified three times as incorrect dates were added to the booking”

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Posted 7 years ago

“The bed was tough need upgrading apart from that it was Good”

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Posted 7 years ago

“Ok but not the best, didn't have all the answers”

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Posted 7 years ago

“Very good holiday deals but poor after sales service,difficult to get through to you by phone,very long waiting time”

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Posted 7 years ago

“When you book online you don’t get the option of booking a second room, so now my friend and I are booked with two separate travel agents, not good enough.”

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Posted 7 years ago

“I’ve used sunshine for a few holidays but was very disappointed this time with a price change, I had to wait to see if I could have the flight for what price stated you shouldn’t advertise if price is going to change”

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Posted 7 years ago

“Had to keep ringing the excursion guide as he wasn’t clear enough”

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Posted 7 years ago

“My daughter has just arrived at the Adams hotel in Cyprus and the reception have taken 300 euros deposit of her incase of damage, this wasn’t stated in the paperwork that it could be so much, now my daughter is left with no money as she is there for only 4 days, what is the need to take so much, extremely disappointed as this is my daughters first experience on holiday with a friend”

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Posted 7 years ago

“We're informed along the way”

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Posted 8 years ago

“Easy to use website. Good availability, Good price. Beware paying in installments with them - it can cost a fortune. They charge extra for each payment made - disgraceful!”

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Posted 8 years ago

“Did find the exact holiday a lot cheaper on another site hours after booking it. Overall good experience.”

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Posted 9 years ago

“good price”

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Posted 9 years ago

“Booking was so easy as you even booked our seats and luggage allowance.”

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Posted 9 years ago

“Very helpful and polite to customers”

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Posted 9 years ago

“Very helpful and polite to customers”

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Posted 9 years ago

“Great holidays at good prices will be booking again.”

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Posted 9 years ago

“Easy to use website and regular updates via email”

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Posted 10 years ago

“Had a really lovely holiday”

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Posted 10 years ago

Sunshine.co.uk is rated 4.8 based on 15,337 reviews