Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,332 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy to book with competitive prices will use sunshine again”

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Posted 6 years ago

“I had a holiday last year and everything run very smoothly”

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Posted 6 years ago

“Excellent flexibility and easy to use for one centre holidays, would like to see the same for multiple centre holidays.”

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Posted 6 years ago

“Used before and 1st class service”

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Posted 6 years ago

“We went on holiday last year was really pleased with it”

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Posted 6 years ago

“Very quick booking process.”

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Posted 6 years ago

“Quick and easy to book and prices are what you see, no like many other websites.”

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Posted 6 years ago

“Was good value and didn’t take long to find flights and hotel. Looking forward to getting away.”

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Posted 6 years ago

“Very good customer service”

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Posted 6 years ago

“I have used sunshine.co.uk for many years 1 or 2 times a year, I have been pleased with price and they are very helpful on the phone. The website is easy to use all pucs and reviews can be seen and they are very prompt with bookings and you can put a small deposit down and pay when you like in your account as long as paid before your holiday. I would defiantly recomend them and have.”

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Posted 6 years ago

“I ve traveled with sunshine on a few occasions and have never been let down in any way.”

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Posted 6 years ago

“Website easy to navigate, price very competitive and they contacted us as my wife needed airport assistance, the girl who rang was very helpful”

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Posted 6 years ago

“Booking was easy to do online”

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Posted 6 years ago

“It was very easy to book the holiday. Plenty flight options and accommodation to choose from at good prices. Prompt e mail regarding our booking. Easy access to holiday documentation. I have used Sunshine several times in the past.”

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Posted 6 years ago

“Easy to use site. However one day I went on and the flights were cheaper then a couple of hours later they went up. But overall really happy with the site.”

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Posted 6 years ago

“Quick and efficient service on booking the holiday”

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Posted 6 years ago

“Easy to book our holiday on the telephone & very helpful agent”

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Posted 6 years ago

“Now I’ve booked and paid can’t get a hold of you to find out how to print boarding passes with jet2. Your instruction to do this is totally incorrect and I’m having a panic attack as I travel next eeek. I need a jet2 booking reference to do this not a sunshine booking reference. Can someone please help 07966 216039?”

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Posted 6 years ago

Hello, I am sorry to hear you are having difficulties getting in contact with our customer service team. Unfortunately around this time of year the phone lines do get incredibly busy as we are entering peak season. My apologies first and foremost of the inconvenience that this may have caused. I have passed your details over to our contract centre and they will be in touch with you directly to follow up your query. Kindest regards, Shelley Sunshine.co.uk

Posted 6 years ago

“Very easy and simple would recommend anyone to use it travel anywhere you like”

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Posted 6 years ago

“What i didn't know when i booked this holiday that their is so many extras added after you've booked like British airways iv' e always used British for flights and iv'e never had to pay for hold luggage i'm very disappointed that this has happened but next time i shall do my research before booking another holiday.”

Helpful Report

Posted 6 years ago

Sunshine.co.uk is rated 4.8 based on 15,332 reviews