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Sweet Flour Bake Shop Reviews

4.8 Rating 513 Reviews

94 %

of reviewers recommend Sweet Flour Bake Shop

Company Reviews

Product Reviews

About Sweet Flour Bake Shop:

Enjoy the best baked goods in Toronto and across Canada at your home, office, or special event. From fresh baked cookies and bars, to decadent cupcakes, cookie cakes and delicious party favours, we have the perfect gift for any occasion. We offer same day cookie delivery within Toronto and express delivery across Canada.

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Sweet Flour Bake Shop 5 star review on 12th February 2024

Sweet Flour Bake Shop 5 star review on 27th January 2024

Marlena Starmach

Sweet Flour Bake Shop 5 star review on 1st December 2023

Sweet Flour Bake Shop 5 star review on 7th June 2023

Sweet Flour Bake Shop 5 star review on 14th May 2023

Simoneaque A Williams

Sweet Flour Bake Shop 5 star review on 10th March 2023

Sweet Flour Bake Shop 5 star review on 22nd February 2023

37

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered cookie and squares holiday gift boxes for delivery to my family and neighbour in Canada since I was away for Christmas. As the packages arrived, I got calls and texts thanking me for such a yummy surprise!”

Posted 1 year ago

That's great news! We're so glad to hear your recipients enjoyed the gifts; we know it makes a big difference when you're so far away. Thanks for sharing.

Posted 1 year ago

“Great product and service!”

Posted 1 year ago

Excellent! We're glad to hear you had a good experience with us. Thanks for taking the time to share your review.

Posted 1 year ago

“Instructions were followed perfectly and cookies tasted great”

Posted 1 year ago

That's great to hear! We're so glad you enjoyed the cookies! Thanks for sharing.

Posted 1 year ago

“I live in Trinidad and my brother and son lives in Toronto. This year I sent them cookies from Sweetflour for Christmas. The ordering process was seem less , no hitches. The cookies arrived on time and were enjoyed by the recipients. I’ll definitely be ordering again.”

Posted 1 year ago

We're so happy to hear that!! Glad we could help bring you and your son a little closer together over the holidays. We're here for you any time you need to send something special.

Posted 1 year ago

“Cookies were great deliver and customer service was the worst I would never place an order again”

Posted 1 year ago

Sorry to hear you didn't have a good experience with us. We'd love to chat offline to understand what went wrong and how we can help correct the situation. Please reach out to us at info@sweetflour.ca so one of our customer service members can discuss with you directly. Thank you!

Posted 1 year ago

“Wonderful gingerbread quality!”

Posted 1 year ago

Excellent, we're so glad you enjoyed! Have a great holiday.

Posted 1 year ago

“Very tasty”

Posted 1 year ago

We're so glad you enjoyed!

Posted 1 year ago

“Ordered these for my boyfriends parents who were having a holiday party at their house. The order was delivered on time and the quality of the pastries were amazing. They enjoyed them thoroughly. Will order from this company again”

Posted 1 year ago

Always happy to help impress the boyfriend's parents! ;) We're glad everyone enjoyed them. Thanks for taking the time to review us!

Posted 1 year ago

“We were unnecessary worried about delivery time, but Sweetflour came through like champions! The quality of product was fantastic. We will definitely order from them again!”

Posted 1 year ago

Champions! We will proudly accept that description. We're thrilled to hear you had a good experience with us. Thanks for taking the time to share!

Posted 1 year ago

“Perfect gift to send to daughter away at school. Cookies were reviewed as delicious. Excellent service and as shown on website.”

Sweet Flour Bake Shop 5 star review on 18th November 2022

Sweet Flour Bake Shop 5 star review on 18th November 2022

Posted 1 year ago

We like to think some fresh baked cookies make being away from home a little easier ;) Thanks so much for sharing - we're glad to hear she enjoyed.

Posted 1 year ago

“Got a party pack for my brothers 30th! Was an amazing surprise and he loved every thing!”

Posted 1 year ago

Excellent! We love being a part of a birthday surprise, especially for #30! Thanks for sharing.

Posted 1 year ago

“The cupcakes were absolutely beautiful. Everyone loved the treats and asked where they were from. The cupcakes were so fresh, moist and delicious. So glad I ordered extras. The ordering process was simple, and the pick-up was easy. Lovely staff as well. Would 100% order again.”

Posted 1 year ago

We're so glad to hear you enjoyed the cupcakes! We'll be share to share your feedback with both our baking team and our concierge team since you loved the cupcakes and the service. Thank you for taking the time to review us!

Posted 1 year ago

“i sent the Halloween cookie kit to my granddaughter. She loved it. There was plenty of icing and sprinkles and best of all, I knew the cookies were made with quality ingredients so I didn’t have to worry about her eating them. They were a huge success!”

Sweet Flour Bake Shop 5 star review on 28th October 2022

Posted 1 year ago

These photos are absolutely precious!! Nothing makes us happier than seeing the joy our products bring to people. We come up with these ideas in our bakery and don't get to see the end result often enough. Thank you so much for sharing and we're so glad your granddaughter enjoyed them.

Posted 1 year ago

“Met all my expectations and was delivered on time with a taste of freshness to it. Thank you”

Posted 1 year ago

Excellent! We're so glad you enjoyed. Thank you for sharing.

Posted 1 year ago

“I ordered cookies for a gift for an 80th birthday. It was very well received. I included a card with a note in the order. The recipient did not receive the note and did not know who sent the gift. This was my only issue. Considering the website asked if it is a gift and allowed for a card, I was not happy when I heard that they had no idea who sent the gift.”

Posted 1 year ago

We're glad that the recipient enjoyed their gift. We were surprised to hear that the recipient didn't receive their card message as our process is fairly automated and we typically don't have issues with missing card messages. Regardless, we're sorry to hear your recipient didn't receive your card message; we know that's an important part of the gift giving process and understand why you would be unhappy. One of our gift specialists will reach out to you shortly to help. Thank you for your feedback!

Posted 1 year ago

“We bought a cookie/cake for a friend who is going through chemotherapy treatments. She loved it! Sweet Flour was a pleasure to work with.”

Posted 1 year ago

Nothing makes us happier than being able to help someone going through a difficult time with a sweet treat. We're so glad your friend enjoyed the cookie cake. Thanks for sharing!

Posted 1 year ago

“My sister loved the cookies for her birthday present. She said they were delicious”

Posted 1 year ago

We're happy to hear that she enjoyed!! Thanks for sharing.

Posted 1 year ago

“My Granddaughter received the gift 🎁 on time at University and shared the cookies with her other 5 girls Co shares. They enjoyed the treats a lot. My Granddaughter was pleasantly surprised Thank you”

Posted 1 year ago

Ooh, we love care package surprises! We're happy to hear the cookies were a big hit with your granddaughter and her friends. Thanks for sharing with us.

Posted 1 year ago

“Really great job! Thank you!”

Posted 1 year ago

We're so glad you enjoyed! Thanks for taking the time to review us.

Posted 1 year ago

“Ordered some birthday cookies and they were waiting on my doorstep at 9am the next day. Great services and wonderful cookies.”

Posted 1 year ago

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Sweet Flour Bake Shop is rated 4.8 based on 513 reviews