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Taxicode Reviews

1.1 Rating 544 Reviews

1 %

of reviewers recommend Taxicode

Company Reviews

1.1

Based on 544 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Taxicode 1 star review on 2nd September 2022

Taxicode 1 star review on 2nd September 2022

Taxicode 1 star review on 2nd September 2022

Taxicode 1 star review on 2nd September 2022

Taxicode 1 star review on 2nd September 2022

Taxicode 1 star review on 17th June 2022

Taxicode 1 star review on 31st March 2022

5

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT USE THIS SERVICE! I booked a week in advance and it cancelled 30 minutes before. They haven’t even responded to my email complaint I sent 3 weeks ago. Unprofessional and absolutely appalled. Save yourself the trouble and don’t use this service.”

Posted 2 years ago

“I booked with this company thinking it was a legitimate company, they assigned me a taxi firm that did not exist, have no website and only had a Hotmail email address, when I challenged this and wanted a refund they refused. Don't use this company”

Posted 2 years ago

“Total scam!!! I booked GOJO but if you want to complain and get a deserved refund you’ve got to deal with this company who just ignore ANY complaints. GOJO is a scam and, from my experience, so is this one!!! Now taking GOJO to court.”

Taxicode 1 star review on 31st March 2022

Posted 2 years ago

“Total scam DONOT use.lost money no taxi arrived and could have easily missed flight at 4 am in the morning.really disgusting.”

Posted 2 years ago

“Hidden extra charges. It's a sly con you cannot do anything about when you are a single female traveller unable to get home unless you pay the extras. The Driver, however, was nice helpful and drove well. His boss spent 20 mins yelling at me on the phone threatening to drop me off on the m25. Wouldn't produce any terms and conditions to back up the extras he wanted to charge for. Scammers. Dont use.”

Posted 2 years ago

“Cancelled twice, why does this “Company” exist! Total joke”

Posted 2 years ago

“Taxicode are the worst organisation ever, never ever use them. I'm still waiting for my £19.50 refund back from July 2021 when I was a student. This is a lot of money for me not to have and have missed out on for 8 months. They booked me a taxi on the evening of July 2nd for my early morning train and then I woke up on the 3rd July Saturday to an email that said they had cancelled it at 5am so I literally had no way of getting to the station. They said they would refund me in 5 working days. This never happened and still hasn't. Every few months I ring to try and get my money back and still NOTHING.”

Posted 2 years ago

“Scam! Avoid at all costs. Check out the cancellation policy if you need further convincing.”

Posted 2 years ago

“DO NOT USE this company. Booked cab a week in advance and didn’t turn up????”

Posted 2 years ago

“Terrible company, I booked a mini bus, it never arrived and they are refusing to refund me. This company is not to be trusted.”

Posted 2 years ago

“Booked a taxi for 05.30 to airport woke up at 0.500 to find out they cancelled my taxi at 03.30 via email. Had to drive airport and stay in carpark at £30 per day ... Avoid this firm like the plague”

Posted 2 years ago

“Terrible company they refuse to refund me despite not providing a service avoid at all costs!”

Posted 2 years ago

“Absolutely unreliable. Canceled my 4 am booking in the middle of the night. Missed my flight. I kept calling them as my reservation was unconfirmed and they kept saying it is ok the taxi will be there. Not.”

Taxicode 1 star review on 8th March 2022

Posted 2 years ago

“I want my money back. You took my money and cancelled booking without any reason.”

Taxicode 1 star review on 5th March 2022

Posted 2 years ago

“I ordered and paid a taxi to take me from London to Standsted airport, 48 hours before the flight. Did not receive confirmation so I contacted them by email. Drive is cancelled a few gours later by email, which arrived in the middle of the night, 4 hours before I had to leave for the airport. Will never use again.”

Posted 2 years ago

“Absolute joke I called them before boarding to make sure my driver was going to pick me up - they ensured me 3 times everything was fine. I landed to find out they cancelled it 1 hour before the pick up time when I was on a plane NO REFUND THIEVS!!!”

Posted 2 years ago

“Absolute scam. Never ever book from them. You pay and they simply take your money”

Posted 2 years ago

“Booked taxi got cancelled 15 min before it should have arrived.”

Posted 2 years ago

“These people/company are con artists wouldnt refund me for a taxi booking with weeks in advance Managed to get my money back through paypal luckily”

Posted 2 years ago

“Cancelled my booking after 5 minutes because their system booked it for the wrong day and only received a 10% refund. The booking was £140. Avoid at all costs. I ended up using uber and it only cost me £108.”

Posted 2 years ago

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Taxicode is rated 1.1 based on 544 reviews