“The customer service don't tell you very much. I'm still waiting for a delivery that I was told it would come between the 4-6 February 2025. Was told if the delivery doesn't come next week for me to contact them again.”
“The ontrac delivery that they use sucks. The last 2 orders were sent to a different address. If the driver doesn't know there numbers then maybe they should get a different job..”
“Temu's sales gimmicks and tricks are immoral and under handed. Federal government needs to regulate sites like this one to insure honest business practices, and clear rules of sales.”
“I'm ok with the products I buy but they constantly advertise free stuff if you order a certain amount and I've done that many times but never got anything. So just products ok but promotions are FALSE”
“I got a 250ml jug I stead of the 2 L jug I ordered, after I paid for it apparently the 2 L was no longer available and they sent me a 250 mL. I checked that the 2 L size was ticked before I hit the buy button.
Last time I order anything from them.”
“Omg. This is the worst service ever. I created a LEGIT profile with debit card. I keep on getting emails stating they keep refunding my purchases due to suspicious activity. After verifying my payment is legit. I had to re order items which some were now sold out. And attempted to order something else just to get the same email. Ugh. To verify now, they asked for a picture of a Bill statement. Hmmm. Very unorganized”
“You have zero pick of courier. Canada Post is the only courier that can enter my bldg. All other pkgs have been stolen with no reimbusement. Busy sidewalk, busy street, no care. Too risky to order from.”
“Just wondering why you barred me from COD as I never declined any of my order, if there is could you identify the item, i did not even got a sms or call from J&T delivery man informing an item delivery for me.”
“TEMU is definitely nothing like SHEIN
TEMU owed me a credit for $23
My things only came to 12.95 and they found a way to add $11 for shipping and a whole bunch of other stuff just to make me still have to pay them $25
TEMU is a rip off I wouldn’t advise anybody to shop on here
Because they make it like you’re getting a deal, but you’re really not
If you want to look for some good things shop with SHEIN
If I could, I would give them negative stars”
“I paid for of course 2 pant suits that i have never received. Customer service never answers phone. I will never ever order anything from you. You are a total ripoff and i am reporting you to better business bureau in my state”
“I got a notice from PayPal that Temu put through an order that I didn't place while I slept. Can't file a refund as there is no order. Refuse to refund and chat will not email. PayPal was contacted to block them from continuing this. They only keep diverting the issue with nonsense Apologies.”
“I bought some items worth 100 AED as the minmum order purchase was 90 AED. The items shown in the app was very convincing and appealing. When I got the items which I ordered it was not even worth 30 AED. The quality was very poor and brittle.”
“Honestly I fell for it . Everyone said things are so cheap on here well one night I couldn’t sleep and I spent over $200 on here and as I’m getting these items I n the mail the first pkg was something I never ordered. I tried to return it but you can only return off your receipt. But I didn’t order this soooo. Not to mention the few things I did get that I did order were not good quality. And not cheap. I only purchased 13 things and nothing that I probably couldn’t have gotten from a dollar store. So I don’t see the great savings to continue using the site.
Sincerely Disappointed”
“i ordered a package about a month ago and it hasn’t come and then just recently it said that i put in the wrong address so i sent them a ticket to change it, but nothing has changed in the past about week and they won’t let me return it, they need proof it’s here but it’s not even here.”
