“Beware of Temu’s Store Teawig – Dishonest and Unprofessional
I strongly urge everyone to avoid Teawig, a Temu platform store. I recently had a terrible experience that I feel compelled to warn others about.
I purchased a wig from Teawig but mistakenly ordered the wrong one after browsing several similar wigs on their website. As per their return policy, I promptly returned the wig in its original packaging without even trying it on and requested a refund. However, to my shock, Teawig refused the refund, falsely claiming that I had not returned the same wig!
I’m baffled by this accusation—I certainly didn’t have another brand-new wig lying around to swap it with. Despite explaining the situation, they still refused to honor the refund. Essentially, they have kept both my money and the wig they insist isn’t theirs.
To make matters worse, their communication was condescending and unprofessional. I was addressed as “dear” and “love,” which I found highly offensive and inappropriate, especially in a dispute regarding a legitimate return.
This experience has shown me that Teawig operates with zero regard for honesty or professionalism. I strongly advise anyone considering purchasing from this store to think twice—you risk losing your money and being treated with utter disrespect.”
“3 separate orders. the first one never delivered, the second and third ones were supposed to be delivered yesterday they never arrived. temu promises $5 when they deliver late but but they change the day of delivery so you won’t get the $5 (which is not even enough).”
“I am entitled to three free gifts which I had to claim on a daily basis. Today is my last free item day and it is mo where to be found on my account. The other free items popped up daily when I went to my account. Where is my last free item?”
“I loved the item I paid for. Actually ordered again another pair. But all the items I went through hoops for, spinning etc, never came. False advertisement!!! Deleted the app. I hate that place. Nice sandals though.”
“I have ordered many times from temu, I never get my " free items " , I don't like your credit-doesn't work. A few things I ordered I like but mostly its junk! You think you're getting a good deal but it's not! I will never order from you again!”
“After hearing all kinds of stories from good to horrid I decided to throw caution to the wind and order a boom sail cover for my boat.
They are well over $200 dollars here and they had one for 90% off. 23 bucks. Worth the risk.
I'm thrilled. High quality, exactly as shown and fits perfectly. I will be ordering again.
Oh, and I got it in less than a week”
“I find Temu a very good company. Have bought quite a few items over the last 4 years. Very happy, they have a quick and easy return system which I have used and had no issues with refunds. Quality is fine considering the prices. I have had several compliments on dresses I have purchased. Overall value for the price and they seem to have it”
“I have nothing but great experience with Temu. Customer service always willing to help. If my order is not here on time, they will give me a five dollar credit. I love dealing with Temu”
“I started ordering stuff from them last year and I'm thrilled. The prices are great. The delivery has been quick. I think the longest I ever waited for packages have k days max. I never had to send nothing back. Since ordering from them, I've 3 pair of shoes and 7 pairs of sneakers. I can't count how many many outfits and other type clothingI bought from. Not just clothing I bought either. I can't speak on other people's interaction with Temu, but mine has be flawless with pure joy.”
“I placed an order once, the very last time I’ll ever order but they charged my debit card twice for the same item. They never reimbursed me. Kissed $20.00 goodbye.”
“I received my parcel today on time as estimated and it was amazing Surprise for me! All the goods are in super quality Thank you for the service Team Temu❤️!!!
Waiting for next order
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“Got my Indian picture was suppose to be in a black acrylic frame arrived in all canvases, paper thin & very dull colors. Have been trying for over two weeks to get the right one & all I hear constantly is we're working on thus complex problem what a joke. They email me someone different every couple of days I ask for there phone number so we can talk not a single person will give out a phone number. Past 2 1/2 weeks no closer then the first day. Very frustrating & what an embarrassing company. No more orders from me in the future.”
““I was disappointed with my purchase as the items I received were significantly different from what was shown on the website. The sizes were much smaller than expected, and only a few items matched the description. This was not what I anticipated based on the product images and details. I would appreciate more accurate product descriptions and images in the future to ensure customers receive what they expect.”
