“This is a scam company. I ordered 2 sandals according to the size chart. The website is a hot mess - two different size charts with 2 conflicting sets of information, one chart by the sandals, another in a different place. So, I talked to customer service to make sure the conversion to US sizes was correct, and ordered the size they said was correct. Both the sandals came too small to even wear. I cannot even give them away because even though they are supposed to be a 7, they are like a 6. I don't even know any teenagers who are a size 6. So in the trash they go. Last time I will order anything from this piece of garbage company.”
“I have waited on this to clear up and you didn’t return my product or my money. The product you sent to me was stolen from my property and you did nothing to help I will be filing a claim against your company and I have conversation regarding this matter and what you said. You took my money and no refund for the product you allowed to get stolen from my home and didn’t show any compassion for your customer.
Sent from my iPhone”
“I have ordered items several times from Temu and always had a good experience. This time (April 1st) I ordered 4 items: Boxing Gloves, Posture Corrector, Chair Cushions, Hiking Shoes. All 4 items showed delivery date of 5 Business Days. So based on that I placed the order. I need the Hiking Boots quickly (and didn't buy from local Big 5 Sporting Goods which was $1.75 more). After I placed the order got an email for OnTrac Shipping - stated Estimate Delivery: April 3rd by 9 p.m. Didn't happen. When I went onto Temu website said estimated delivery date of: April 25th thru May 20th. How is that 5 Business Days??? I will not be ordering from Temu again after this experience!”
“I ordered because of a promotion that promised a free item when purchasing certain products. However, when my order arrived, the free item was not included. Its a FAKE PROMOTION!! I feel deceived and so dissappointed and I want to warn others about such offers. Make sure you double-check the details before trusting similar promotions. Attached photo of the FAKE PROMOTION AND BE AWARE!!!!
Beware of fake promotions. I ordered an item thinking I’d get a free one with my purchase, but the free item was missing from my delivery. It's a scam!”
“Got ripped off on package I returned because item I received was not correct. it was lost in shipment according to UPS which I have no control over. I reordered same day and they are refusing to ship that order. Currently out $135. Customer service is useless. I will never again buy from them and you should not either.”
“Please don't put your card details in temu,recently I only purchased from temu from my new card putting details and from last few days my card is being hacked by someone. So only opt for cash on delivery.This is my experience”
“Temu tricks you into promotions that you don't receive. You keep sending and spending thinking you are going to get free gifts. I'm ashamed to say I spent Thousands with them. They offered me to spend again with a twenty percent discount after I complained. I will never spend with them again. Deleted. Very unhappy customer.”
“Temu has claimed several times I have not returned items, but I have a receipt from ups. i DO NOT FIND ANY WAY TO DISPUTE. I have some more items going back but they will not take them without the ones that already sent back, so, I don''t have them! now it seems they won't let me return anything!!! I hope TEMU isn't going to s**t!!!
Side note , up until recently I have been pleased with TEMU purchases. Some of the quality is not 100%, those are the things I return.”
