“Products are bad. They do good commercials but products poor quality.
But they good on shipping and updates.
Too many no reasoned games on site it makes you to buy more junk which you won’t even use later. Gambling site.”
“I ordered an easel 2 months ago...I got an email due to it's size and weight, it was being transported by sea (from China I'm guessing). Weeks, in customs, cleared customs..Really looking forward to my new easel..
Today an email from Temu informs me that my easel it is undeliverable and I will receive a refund in a few weeks. WTF. I've ordered a number of things from Temu..It's hit or miss, take your chances. I've returned more than I've kept.”
“I don’t know who I am communicating with but communicating skill very poor!!!
It is very frustrating to be sure and ordering process not user friendly with all the discounts, was case of baits and switch?”
“At first, I got enticed by the "egg beater," in which you have to press it down to work. Next I bought the electric scrubber for my bathroom floor. Worked 2 times and just quit on me. DO NOT BUY ANYTHING ELECTRICAL from TEMU. Clothes are exceptional and fantastic! Although if you buy electronics don't buy them from TEMU. Buyer Be Ware.”
“I purchased a heating pad for my 16 year old daughter that just caught fire in the wiring luckily she was letting it get warm before putting it on or this could have been horrible”
“I've made a few orders from TEMU. For the most part, I've been satisfied with the merchandise. I did have to make a couple of returns and they were promptly handled. My problem is trying to track an order which is not showing up in my account and for which I have no confirmation. Of course, my card has been charged. I've tried the only way TEMU can be contacted: the dreaded "Live" Chat!! I've explained that I don't have an order number BECAUSE they never confirmed the order. However, they keep asking for the dreaded order number. I've given them my phone no., card info, email address, amount of the charge to my card....no dice. The bigger problem is that apparently this magical CHAT is the ONLY way to contact TEMU. I can't find a telephone number on the site or an email to their support center. I've filed a dispute with my card holder. This is my first hiccup with TEMU, but it's extremely annoying to not be able to talk to somebody with a heartbeat.”
“Temu could be a decent online shopping site but it’s slogan and the way it starts of our visit to their site, makes it look like a scam site. Making us buy more to get so called big discounts. The spinning wheel always lands on the same spot. Change everything and be more like Shopee or Lazada or Amazon”
“Temu is a hidden company. There is no way to contact anyone if there is a problem. You offer so many pennies as credit, but when you order you don't get the credits you earned.
The fabric you use for clothing is very cheap. Your deliveries are slow.
Your company bombards our phones with advertisements but when there's a problem we have no recourse! I'm getting very dissatisfied with Temu!”
“Yes I have removed there app I have bought a lot from temu some items okay some good stuff but I ordered a storage shed and it was not good so I tried to return it and they won't print a shipping label because it says it is above their shipping rate in weight.so I would have to mail it in separately costing a lot of money.when you can't find a address or phone number for them every thing is animated or you don't have a choice to true in any thing on their chat sounds pretty bad so I won't be purchasing anything from them in the future.”
“Ordered 4 pair of Capri pants. Fabric is so thin every lump and bump of cellulite shows through. The white pair I ordered are truly see through. Not a fashion look I wanted. THEN, to return them, (4 pair at $22 CAD,) They wanted $47 CAD. They would refund my money upon receipt of product and inspection for damage, or I could have a credit on my TEMU account. No thanks. I put them in the thrift bin. First and last order ever.”
“For the most part, I've had great experiences with the products I've ordered from temu. I hate the way the company pretends to give you free items after you've placed orders with them. The spin wheel deal, is false. Pick your free items and invite friends to receive those items is false also. Very disappointing for a loyal customer.”
“Cannot stand being directed through a stupid spinning wheel, no time for this. Takes away the ease of online shopping. I am initially interested but close it down every time this happens.”
“A year ago I loved TEMU. Now not so much. It use to take 9 days top for me to get anything I purchased from them. Now it is taking up to 5 days just to package and ship my items. Then add 7 plus more days to receive my item. Also my last three orders the quality of most of the items was awful. Damaged and used products. I am so disappointed in this company.”
“I order around $30 a month in stickers and it seems that almost every order, ones I paid for are being replaced with nothing like I ordered with no notice. Very frustrating!”
“The rugs they sold me are ridiculous. They look all fuzzy in the picture, but if you get them a little bit wet, they are bald rugs. I’m very disappointed.”
“Hi there, I received my order yesterday the XL dog coat I received was in the bag marked XL, but it was very small, I went by the sizing chart, but definitely not the size I order.”
“I have bought a lot of items on Temu that I loved but the dresses and Capri sets I bought can not be worn in the south because the material makes you sweat to death.Please do not purchase the clothes but the shoes,jewelry and all other items were awesome!”
“Temu has some good prices. and the quality of clothing that I have bought are good. But the shipping is way to long. 15-20 days for a delivery? amazon is much better.”
