“Temu's business model appears to be weak. It is nothing but AliExpress with a bit faster delivery. The return process is good. Some of the vendors on the site appears to be con artists to say the lease. The pretty advertising images are totally gimmicks which you find out only when you receive the goods. Especially clothing. What you see is pretty images of 'tissue' paper. Granted they are returnable, but why go through that trouble and disappointment? The delivery to Canada is bad. All the items are packed to a plastic bag and virtually 'balled-up'. The manufacturer boxes gets crushed. This happens with Amazon when the vendor is from China. I detest buying from China as most of them have a different sense of reality. (sidewalk vendors and con artists)”
“Everything they have is cheap poor quality. Then when you return you don't get the full refund they took my refund. Unsatisfied horrible products no customer service at all they suck and take your money”
“QUICK DELIVERY BUT VERY POOR SHIPPING ACTION. A LOT ITEMS WERE SHIPPED BUT INCOMLETE TRANSACTION,MEANING DIDNT HAVE ANY CHOSEN MODE OF PAYMENT . ONHLY WENT TO PLACING THE ORDER BUT NO ASSIGNED PAYMENT MODE.I BIG PACKAGE WAS NOT OPENED CUZ IT CONTAINED NOT ORDERED ITEMS AS DESCRIBED ITS GONTENTS. FIRST TIME TO PLACE ORDERS BUT WITH BIG DISAPPOINTMENTS.WILL NOT ORDER ANYMORE. NEED MY REFUNDS”
“It starts out that you have to buy $20 worth of goods to get free shipping, then it becomes $40, then . . .
As for the quality of the goods: so far it seems about 3/4 are okay and 1/4 are crappy.
On the positive side, I have found that eBay deliveries are now a little bit quicker: competition is good 😂”
“Most of the reviews i read talk about quality of product and generally that is not the problem.
The special offers for free gifts or discounts is a FRAUD. You almost never can meet their specifications, and if you complain you get a form letter back. I have even asked to clarify how to get an offer, followed their instructions and they still don't work. DON'T make purchases to earn the gifts. They are not real.
It is sad, because the products I have received are often identical to Amazon and can be cheaper. Check first. Not always.
But if you have a problem, the response is a form letter I don't think anyone with a working amount of English reads them. I have made over 50 orders but i am angry about feeling cheated snd i am done.
The picture i included are if a gift that i was repeatedly denied.”
“You gave me £90 credit if I bought £20.00 worth of products, I checked out £20.00 worth then you stated only £5.98 away to get credit and when I checked out £5.98 it showed again another £20.00 away to get credit. Deceiving people to profit, never again will I be caught with your promises.”
“I ordered 2 parcels from Shein and 3 parcels from Temu on the same day.
Both parcels from Shein has arrived in my country 3 days later.
All 3 parcels from Temu has a "delayed" status on it (still not delivered as I'm writing this).
Cannot comment on Temu's product quality yet, as I haven't received it.
Sorry SHEIN, but Temu kicks your butt in terms of variety. I won't consider them cheaper than Shein, as Temu's higher priced items come with fewer discounts.”
“Poor customer service and won’t let me return items. I read that review a little too late. They truly don’t try to help you remedy the problem.
Buyers beware of this terrible company when it comes to returns. They don’t even want their own product…
What a dirty shame…”
“Ik wacht al 3 weken op mijn bestelling.
Ik ben het moe.
Voor een bedrijf online dat een sterk profiel wil neerzetten toch graag enige professionaliteit.
Ingrif”
“I have ordered a few times, no problems with delivery. Since the prices are so low for many items I don't expect great quality. The problem I do have is your "bait and lure" practices. If you want to give existing customers a free item great. Let us pick 1 item, send it and let's all move on. Don't bait me,with lures of free items then make it impossible to obtain. You're not the only cheap site. I'll end up buying it elsewhere. Keep your returning customers happy.”
“Not happy with the $48 limit before I can check out. Been buying from Temu for a while now and am disappointed in the attitude to say the least. Greed never ends up good.”
“The picture of my product was much larger than i received. I made two orders and received the second order only. The were placed about six week apart”
“I have ordered 3-4 times on your App and I have a few complaints. 1) Package your stuff better. It’s coming from China—you need more than a plastic bag. 2) I would like to see a packing list—I’m pretty sure the customers are getting the shaft. 3) If you’re going to sell products in the US, then please give name of item and instructions in ENGLISH. Some things I have purchased I have no idea WHAT THE ITEM IS, NOR HOW TO USE IT. P.S. I DO NOT PLAN TO ORDER ANY LONGER UNTIL THESE ISSUES ARE RESOLVED. SOME ITEMS I HAD TO THROW IN THE TRASH! One last thing, your descriptions are deceiving, and correct color choices are not sent. I’m not a happy camper right now.”
