“THEY STATED THAT THE ITEMS WERE DELIVERED AND THEY WERE NOT!!!!!!!!!!! THEN IT HAS TAKEN ME MORE THAN A MONTH OF COMMUNICATING WITH THEM AND THEY STILL HAVEN'T REFUNDED ME THE $$ AND THEY STATE THAT i SHOULD CHECK TO SEE IF THE PACKAGE IS ANYWHERE. THEY DELIVERED IT ON A SUNDAY AND THIS IS AN OFFICE. THE DELIVERY COMPANY LIED BUT MORE THAN THAT THE CUSTOMER SERVICE IS NON EXISTENT. THEY DONT HAVE ANYONE TO HELP WITH THESE PROBLEMS. SEVERAL EMAILS AND "CHATS" AND THEY STILL SAY THAT THE ITEMS WERE DELIVERED.”
“Very poor quality. They are using pics from companies who sale high quality products but Temu make the same looking items in a very low and cheap material and quality. Their free items are just lie, they never send you anything for free. Don't lose your time and money with them.”
“The customer service don't tell you very much. I'm still waiting for a delivery that I was told it would come between the 4-6 February 2025. Was told if the delivery doesn't come next week for me to contact them again.”
“The ontrac delivery that they use sucks. The last 2 orders were sent to a different address. If the driver doesn't know there numbers then maybe they should get a different job..”
“Temu's sales gimmicks and tricks are immoral and under handed. Federal government needs to regulate sites like this one to insure honest business practices, and clear rules of sales.”
“I got a 250ml jug I stead of the 2 L jug I ordered, after I paid for it apparently the 2 L was no longer available and they sent me a 250 mL. I checked that the 2 L size was ticked before I hit the buy button.
Last time I order anything from them.”
“Omg. This is the worst service ever. I created a LEGIT profile with debit card. I keep on getting emails stating they keep refunding my purchases due to suspicious activity. After verifying my payment is legit. I had to re order items which some were now sold out. And attempted to order something else just to get the same email. Ugh. To verify now, they asked for a picture of a Bill statement. Hmmm. Very unorganized”
“You have zero pick of courier. Canada Post is the only courier that can enter my bldg. All other pkgs have been stolen with no reimbusement. Busy sidewalk, busy street, no care. Too risky to order from.”
“Just wondering why you barred me from COD as I never declined any of my order, if there is could you identify the item, i did not even got a sms or call from J&T delivery man informing an item delivery for me.”
“TEMU is definitely nothing like SHEIN
TEMU owed me a credit for $23
My things only came to 12.95 and they found a way to add $11 for shipping and a whole bunch of other stuff just to make me still have to pay them $25
TEMU is a rip off I wouldn’t advise anybody to shop on here
Because they make it like you’re getting a deal, but you’re really not
If you want to look for some good things shop with SHEIN
If I could, I would give them negative stars”
“I paid for of course 2 pant suits that i have never received. Customer service never answers phone. I will never ever order anything from you. You are a total ripoff and i am reporting you to better business bureau in my state”
