“I ordered an $11 tshirt and my bank posted the charge but Temu wanted account validation, which I did several times, to no avail. My daughter REALLY wanted the tshirt so I tried the order with a different credit card. Same outcome! Got a refund.”
“I have shopped with Temu a lot. They have excellent customer service, a few times orders have come late and they gave me a five dollar credit for my trouble. They give refunds with no hassle, sometimes they refund your money and tell you to keep the product. I love Temu!”
“CS is awful, promises not kept for returns or credits. The allure is nothing but a sham. They gave me a fedex tracking number re a replacement of a broken part 7 weeks ago. When tracking, FedEx says they haven't received the package yet. Hmm.🤷”
“Terrible service . Ordered suit jacket came too small and very cheap material . I’m considering telling everyone to never deal with this company ,Cause they giving me the run around with returning this item”
“Temu gives you a range of dates for deliverys to you. Other companys give you a delivery date. They also offer a reward if not delivered by its due date. The
reward is to offer a Temu reward.
Suggest temu give a specific date for customer delivery.”
“Constant lies about credits if you reach certain purchase amounts. Bait and switch pricing. Products are good to poor quality. I'm through with them and their Communist Chinese overlords.”
“Everything I have ordered has had something wrong with it. Sizes are an erratic large is more like an xxl, mob is still like an xl . I have 2 sweaters that are the same both too large. I now have to ship from USPS . Site and bonus is extremely hard to understand. I won’t order again”
“Lately it seems like every time I order something by the time I pay for it I paid $20 to $25 more than what it originally was supposed to be. I also see that they make it as hard as possible to contact them. I believe that I'm going to stop shopping with them because I don't like their lack of communication.”
“purchase from Temu is Hit and mis
1- for there packaging 1 star only they put everything in a plastic bag and lucky if your items are not damage
2- they have clearly indicated if the item is damage or missing or late they will refund or give u 5 $ credit, but is all misleading , i order T-Track and they suppose to be 2 pieces but only one came and i went to there site and put the concern of missing one but no answer or email .
3- Pls read the discription of the product twice and dont be fooled by the picture as all their product pictures are misleading.
4- u will be getting notification from them that u will get 100% discount but when u choose ur item u have to pay full price.
5- i can not tell u where to buy or not but I do recommend Princes Auto they are a Canadian company with a lot of things that we need.
6- I f u want to buy from Temu u need all the Luck
Merry Christmass and happy holiday
Malik”
“Temu is a good company but in terms of delivering on time you are failing us decimal its my 4 time order on you but can you atleast change your delivery company to make things easily with us”
“This place is joke first they said spend 20 dollar to claim your 4 free gift I spend 20 right after that pop up spend another 5 dollar to receive today's free gift stay away from this App or site it should be shut down and owner should be in jail for lying to people”
“Bought a dog bed. Then temu advise it was sent by sea. 2 months later...no dog bed. Now the same dog bed is selling for more than double what I paid. They never even sent the dog bed to me. Thieves!”
