“I saw a product on my fb feed and clicked. after installing the app I kept being presented with a spinning 'bonus' wheel - all I wanted to do was look at the product. It seemed like every time i tried to click anything I was returned to the wheel - and a timer - I never got to look at the product I wanted, or any others... after 10mins of unwanted pseudo gambling I uninstalled the app.”
“The worst company. They charged my account, then cancelled the transaction without informing me and charged later even bigger amount. I received the package without any receipt and any indication that the delivery was from them. Moreover, it was not the stuff I'd ordered. I contacted the company but they showed me the changed by them order history. Finally, I got a bunch of cheep socks, some kind of weird device for double chin that I even never searched for and two little pins that was not in my order. The company refused to deliver my stuff but charged me for their garbage $95. The Department of Consumer Affairs should pay attention to their fraudulent activity”
“It is fake advertising. I paid for bad quality stuff and throwing away not very long after purchase. Never buy anything! Look good on the website, but you I received something not look good as shown in the website!”
“How can u say I get free stuff if I have to pay for them I'm switching to shein list a valuable cousin here i have spent alot of money with temu still haven't gotten one thing free”
“They make you think you are getting coupons and deals and none apply when you finish the order. Then they offer the coupons on your next order and then they don't apply then either. I am done with TEMU”
“got half the order in reasonable time but the other half still not here . lucky i didnt spend much on what i bought. always do that to see just how great a company i dont know does before spending any more ! Guess over seas Business not to great and stuff maybe crummy or cheap made ect use Temu at your own risk u know what they do read the reviews !”
“I've ordered a whole bunch of items from Temu--well over a hundred--and only had one item sent that I felt wasn't as advertised. I received an instant refund and didn't even have to send the item back. I'm very skeptical of some of these reviewers who are claiming otherwise. I do agree that all their games to get free stuff is a problem. In two years of ordering from Temu I just ignore all that. And I've found that the annoying game announcements no longer appear.
It is a fun website with stuff that you'll never find anywhere else. And I've never paid a penny for shipping. So I'm quite skeptical of these reviewers who say they have.”
“Received no confirmation of my order. When Temu was contacted I was informed no order exited. Using their method of tracking my order using my credit card my order appeared including a picture of my order. Temu insisted no order existed. However one week later I received my order. However the quality of the products was less than poor. I contacted Temu in order to send the order back and receive a refund again they stated no order existed. After speaking with a customer representative they informed me that they were writing a “ticket” perhaps for bad service on their part lol. I assumed the ticket was to be forwarded to someone who could actually resolve my issue. I have never received any other follow up from Temu regarding my refund and I’m sure I never will. They take your money ship you sub standard products and refuse to issue refunds on those products. DO NOT purchase anything from Temu they are disreputable.”
“This site sucks. When you buy something it takes forever to receive your products and when you play the "Farmland " game it takes forever to win your supposed free prize. I understand site like this is all about shopping from them and money. But, constantly leading the customers on gets old and makes the customers go to another site. With all these shopping site advertising "Free to win prizes" are full of it. Nothing is free. Especially on Temu.”
“I've ordered from Temu many times and was only disappointed once, it is a hit and miss but why I gave a one star is because like other companies they raised their prices and the item will say one price but once added to your cart it doubles the price and it will say free shipping but at the end it charges shipping. Temu was popular because of their prices but since they have raised the prices might as well shop at Walmart”
“I have never ordered from Temu nor do I plan on it. Temu is blowing up my email account with their ads. No way to unsubscripe, never did to start with. I keep blocking them and 6 or 7 more will pop up immediately. It's disruptive and harassing. I've complained to Google so many time's. No help there. Next will be the FCC and/ or a lawyer.”
“I've had good luck with Temu merchandise but I have realistic expectations about what I order and I go straight to the website, not through the app. I also pay with Paypal which is secure and trustworthy.”
“So many sketchy business practices with temu. False advertising, smoke and mirrors, they offer you different credits or freebies none of which actually happen. There have been times orders have gone through when I didn't even know I was doing it. Buyer beware!”
