“Too many gimmack advertisments when one goes to use the app.
When an item arrives, if it is the wrong size, there seems to be no way to review the order to see what size I ordered.
When I tried to address the issue, all I get is their bot which of course does nothing but waste time. I have bought some things I liked. I have bought some things I threw in the trash.
All in all, Amazon is a much less time wasting experience, and a more satisfactory system.”
“Order a wig and when I got it the lace had been cut already and when I sent back seller said I sent wrong wig so seller denied my claim. So temu said they would give me a parcel payment and they gave me 3 dollars and something out of 70”
“I absolutely hate this app. I ordered a jacket for my son expecting it would arrive before school. I called the company to complain about all the scam games and ads. I found out on my call that the jacket is not available. I hate hate hate this company”
“I’m extremely disappointed with my experience. They lure customers in with promises of numerous coupons and offers, but once you try to use them, you’re bombarded with endless conditions and restrictions. It’s incredibly time-consuming and frustrating to navigate through all the fine print, only to realize that the promotions aren’t as good as they seem. Instead of wasting customers’ time with deceptive marketing tactics, they should focus on providing quality products at reasonable prices. That would go a long way in building trust and a loyal customer base. As it stands, it feels like a complete waste of time.”
“I haven’t ordered any products due to the outrageous number of complaints. People need to contact the Better Business Bureau which is a government website and make their complaints, and eventually the BBB will step in for them to live up to their advertisements or stop.”
“Missing and extremely delayed deliveries in recent times. I placed an order and the status was "out for delivery" for an extended amount of time past the stated delivery date range. I contacted TEMU and was told to contact the courier directly.. When I contacted the courier, I received an automated message and then was told to contact TEMU. This is causing me to run in circles and I'm no longer at the address due to their extremely delayed service. I requested a refund ASAP and have yet to hear back. I am holding off on any future deliveries until this situation is resolved which is unfortunate as this is time sensitive!”
“When I first started ordering from Temu the items were of good quality. It seems that the more I order the lesser the quality. Clothes are cheaply made. Ordered a sweater, didn't wear it until a month when weather got colder and the entire sleeve was torn. No return because I hadn't noticed in the return time. Items are smaller than usual. I believe I'll stop ordering.”
“My first order was easy and fast delivered, after that I faced their customer service which was terrible and just went same way around submitting "proof of payment". Spent lot of time but wasn't able to get my order completed, wasting of time, avoid and use Amazon instead, always pleasant experience.”
“They are scammers when it comes to their games like fish land and farmland, they just string you along and keep you spending money and referring friends to them all in the hopes of receiving a prize that you never get”
“I order a wig and until now I haven’t received it and when I reach out to them they said it was delivered and a refund cannot be issued . They are the worst and a report needs to be done cause i think it’s a scam”
“Pretty sure they use stolen product photos on their site then try to cheaply replicate them and ship to you. Worthless stuff ( you'll find better at a dollar general), and sketchy app like buying from a sleazy car salesman. When trying to do returns, they only did a store credit. Just stick to tried and true, like Amazon.”
“I did there bs game to get 6 free gifts got down to 0.1 cent and invited everyone on messenger multiple times this is bs hope u get class action law suit”
