“Ordered a sofa, a safe and a few other items, before checking out I changed my shipping address, it only changed it for my small items and kept my two large items to be delivered to my parents address. I texted and then asked them to call me... Long story short they said I couldn't change the shipping address the order was already being processed, I'd have to cancel my order and reorder. No one could give me a reason as to why my two large items weren't included in my address change along with my smaller items which all ways placed on the same order and requested for the address change at the same time. Now my sofa and safe will be delivered to my parents house and I'll have to rent a truck and find and pay people to help me move it. #I don't have friends and only my elderly parents so good luck to me! This is going to be such a inconvenience and cost me more, I should've never ordered those items from them and should've just ordered from Wayfair or Amazon. BTW .. they offered me nothing but a raggedy ass apology that means nothing to me.”
“I will never use your app again. I think you are a bunch of scammers. I have spent a lot of time playing games for so called free stuff. What a joke. I only things that were shipped to me were the things I paid for. I better get the stuff I paid for. Never again will I use your site.”
“I ordered a figurine, and when I opened up the package, it was not the figurine. It was felt Christmas bags. This is the first time ever using Temu and the last the only upside is they did give me an immediate refund.”
“I haven’t received half the stuff I have brought on this sight cause they want me to keep going and I just ordered more like an idiot but iif I don’t receive all the stuff I have purchased by you, including past and present. I will turn you into the Better Business Bureau and I will file a suit. Don’t have pictures cause the only two things I’ve received from you or three things is a pair of black sweats, Los Angeles, and two over the shoulder bags.”
“Products were rubbish badly made and poor design.. umbrella seems like plastic bag material..bin lid came off hinge ..waste bags bottom fell out. Etc etc”
“Delivery driver couldn't find my place of employment. He called me, but he couldn't speak English. He hung up, & made a few more attempts, & then they stopped trying. I had to phone raven force couriers & wait on hold for an hour to get a refund.”
“Liars, theives and cheats… they offer free gifts ….. not so I chose the gifts, they refused to send them until I bought much more …… there is no Link to talk to them or complain …… So like I said liars, theives and cheats …… don’t deal with them.”
“If I could I would give them -20 stars on customer service. They mislabeled a item and intend up get charged more for. And immediately requested a refund. They didn't do it and said now have to wait till it arrives to send back and once received then refund will be issued . DON'T DO BUSINESS WITH THEM!!!!!!”
“Never will I ever use them again someone got a hold of my bank bank information and someone used my debit card. lucky my bank caught it before they were able to go through with the action. It was almost $200. Learned lesson”
“I ordered an item at the beginning of December thinking it could be a Christmas gift. It never arrived. I got a notice on Dec. 26 that the item was shipped by sea and would take another month to reach the U.S. I doubt it’s ever coming. I wasn’t told it would take this long when I ordered it.
This whole experience proves that TEMU is a scam.”
“I hate what they have done to me,I did an order which included baby shoes,but honestly they failed me,the shoes were small and very thin,it couldn't even be fitted. After doing a return request it became so complicated and very difficult to do it,and they didn't offer me a pick-up option, they asked me to search and drop them off to a locker..WHY CAN'T THEY PICK-UP from you like other do.I can't do TEMU again”
“I chose six free items but in order to get the last dollar off I invited like 15 people and I never got the dollar. I was willing to pay the dollar but there was no way to do that. This is the biggest scam ever about to delete the app forever”
“Very poor, u enter the chat and u get auto reply and I have complain that required human answer no answer from any human in emails or chat last time to use them really bad I wasted my money in temu”
“I had.02 to complete the fish game and it said my last sprint and when I finished it only gave me one point and now I have to feed a whole fish to get .01 now this is bs that’s why people are no longer playing fish land or farm land y’all are losing a lot of people I’m next cause Temu is full of it and I made a purchase so I can finish fish land and yall did this bs”
