“I have a charge of 62.56 yet there is no order, and have been repeatedly sent the same email that it was not a fraudulent charge. Well, then where is my order ? They refuse to answer. On the phone, they repeat the email verbatim. And refuse to answer my question. The supervisor, was suppose to call me, they said stay by your phone for the next ten hours. HA, no surprise, no phone call.”
“You guys lie too much. I was promised £90 credit when I shop. You guys pushed me to order over £100 worth of items and after all that I was not offered the so called £90 credit I was promised. STOP lying to us please, it’s unfair and frankly fraudulent”
“Best thing I'v ever got.Hip hop grills $5.My wife crashed my drone but u know how much it cost $10.Bought my son a new pen becuase my dog chewed on his old pen.And is cost $1.5 stars.”
“I spent over 4000 US dollars on Temu over the course of a year. I love love the quality of the clothes. I have had no bad experiences. I refunded some hair that I purchased and got money back with no issues. Their children clothes are incredible….”
“Such a terrible app. Don't trust their spinning game thing. Waste of time. Even you get discounts you have to purchase like 5 item to enjoy the discount. Shein is way more better. Waste of time and energy !!!”
“It looks like TEMU is selling defective products or bad quality that never pass or where never approved by quality control, piling in a warehouse. Most of the items are obsolete.
On top that,to return and item or get money refund is designed to make it as difficult as possible for you, with the hope,i guess, you will desist or keep you money on TEMU as a credit ( which they strongly insist over and over).”
“I order an item in error. Requested a refund immediately and the item was still processed and shipped. That’s wrong. I won’t order from Temu anymore.”
“I placed an order of $50 only to realize a hidden fee of $40 , I called my bank but they couldn’t reverse the payment and advised me to contact Temu , however, I managed to reverse $30 but the balance of &60 was withheld as a credit against my will be cautious about Temu transactions, they are tricky and terrible customer care”
“I have bought items from here and they have arrived but my last purchase of $78.00 was shipped to another state they never sent it to the address that was on the purchase. When I spoke to Temu customer service they tell u to reach out to seller and then they tell you if that doesn't work they will try to help. So turns out seller sent it somewhere else and he doesn't want to replace nor reimburse! Temu says they can't help me because it shows like it was delivered even if it was delivered somewhere else. so Conclusion: its a risk to purchase on this site, you might get your stuff you might not and they don't give you your money back if you don't get it nor do they replace nothing so basically they stole my money! THey are thieves! So DO NOT RISK YOUR MONEY YOU MAY NOT GET YOUR ORDER BUT THEY SURE DO TAKE UR MONEY!”
“You gave me £90 credit if I bought £20.00 worth of products, I checked out £20.00 worth then you stated only £5.98 away to get credit and when I checked out £5.98 it showed again another £20.00 away to get credit. Deceiving people to profit, never again will I be caught with your promises.”
“I ordered 2 parcels from Shein and 3 parcels from Temu on the same day.
Both parcels from Shein has arrived in my country 3 days later.
All 3 parcels from Temu has a "delayed" status on it (still not delivered as I'm writing this).
Cannot comment on Temu's product quality yet, as I haven't received it.
Sorry SHEIN, but Temu kicks your butt in terms of variety. I won't consider them cheaper than Shein, as Temu's higher priced items come with fewer discounts.”
