“Temu is absolutely terrible, it also lacks affirmation from the BBB ( better business bureau) I ordered multiple items from Temu and less then half of it came home and delivered, some of the items that did took over 3 weeks and had terrible quality for the example, the clothing images that were put up were nice but when it shipped home, it was completely different and after washing it, it just literally tore apart, some of my items apparently could not deliver because of the wrong address and my items were later on canceled, clearly there was nothing wrong about the address because the other items came home. This app is a complete scam and total waste of time.”
“A few of the products look and fit as expected. A few others such as dresses were small fitting. Although I ordered a size up, the dress still did not fit. I have an issue with the quality of the materials. Dresses, and even shoes, pretty as they are, feel like rubber or plastic. As many say, Temu is hit or miss. I am tired of not being sure that my clothes will fit. Games of making you spin a wheel to get a reward to buy so thing else is not played by any other online retail but Temu and SHEIN. And then when you win, you must buy something else to get the discount. They are exhausting. Too much hassle.
I had no issue with shipping time. Items arrived in reasonable time but the quality of the products were low. Very low.”
“I find that your clothes sizes are not reliable. You are fitting clothes to the Chinese demographic. European/US/Canadian builds are very much larger. A 2x in Chinese is not a 2x in US or Canada. If your clothing sizes depicted Western cultural sizes you would have a much larger market in sales. Food for thought!”
“Poor customer service! Called because got a notice that they need more information to deliver my order and was given the run around. Asked fir supervisor was denied to speak to a supervisor. Will not purchase anything from them ever again. Great if no issues but if you do get one they are the worse.”
“Waited long enough. DO NOT BUY THIS PRODUCT AND DO NOT BUY FROM THIS SELLER!! See all my photos. I submitted an order, delivery date came, nothing. Checked, was not shown as an order. I submitted it again. Surprised, 2 machine delivered. I took one and returned it without opening it immediately. I made an error, according to them, and place the wrong return label. The one that was ordered first, that label placed on the second. Same seller. They verified that it was received after lying it wasn’t and several calls to them. They still denied my refund. Asked them to send it back, I will pay for the delivery, and I will return with correct label, they ignored me. Basically, they still the equipment and kept the money for both.
The machine does not work. The dirty water never drains out. It has issues finding the dock. Over $1000 and nothing.”
“i have been ordering from temu for 18 months and most things i order are great the quality of tshirts dresses leggings etc is very good they wash well and keep there colour i have had afew things for my grandson football related and hes very happy shin pads goal training things and ipad chargers are good also im a happy temu user”
“Temu does not even deserve one star. Not only does it take forever to get there merchandise delivered it is cheap and brakes easily not worth the money by USA made products you'll be much happier. My last purchase of almost $100 was sent to the wrong address temu did nothing and on top of that they lied to PayPal which I used to pay with I'm still trying to get my money back because PayPal ain't much better the tracking and all the proof is in plain sight”
“Temu has some good prices. and the quality of clothing that I have bought are good. But the shipping is way to long. 15-20 days for a delivery? amazon is much better.”
“Worst customer service!!! Returned item over a month half ago still no refund, have made several calls to customer service, they are just clueless. Would never order from this company again!!!!!!!!!!!!!!!!!!!”
“I've been pretty much harassed on my Xbox saying " hey, sorry to bother you. I have an extra $15 Xbox code that I don't need if you want it. I can send it to you if you download the app temu create an account and then in the search bar in the app type in acr93687" and I've actually tried it and it didint work I've gotten 8 of THEESE mesages”
“I have bought quite a number of things, mostly electronics, from Temu and I am generally happy. Their shipping is fast and their prices are attractive. Earlier on I returned because of sub-standard quality. This is really where you have to pay attention. Read up as much about the product as you can, and if you are not satisfied that all your question have been answered, don't buy. Also be ware that the items offered for sale may be different in quantity or capacity from what the advertising seems to suggest.”
“The product and service is ok
However when I started using TEMU after a month I started getting charged from companies I never charged
Had to file fraud charged get a new card
So I started using my charge card and after a month the same thing happened
It's a pain to have to cancel a card and wait for a new one to arrive
So unless TEMU has it's own charge card I will not be buying anything from you guys”
“I have found that the general rule is to do the homework when purchasing a product if you don't you are asking for trouble 60% of my purchases have been as described
in general I am happy with temu, but whatever you do don't
in any way whatsoever do not play there games they are so deceitful I have to 99.69% of my free gift but still will have to purchase about 10000 grams of water witch will cost me about $350.00 in goods dooooo not play there games or you will be disappointed badly”
“If I could write a review with less than half a star I would. Temu has this nasty habit and requirement of minimum orders. They will NOT allow any orders to be placed unless you meet their minimum purchasing requirements.
But it is NOT just a minimum amount purchasing requirements. Many of their vendors requires you to order multiples of the same item even if you only want one. They do not and will not make any exceptions. If you do not meet their minimum requirements that includes multiples of the same product, your order will NOT be processed even if your purchase attempt meets or exceeds the minimum purchasing requirements.
I tried numerous times to place orders through them. Thankfully, I did not complete any transaction and canceled any and all ordering attempts. I notified my bank to decline any attempts for payments from them and explained my reasons why.”
“The product is not it's made to seem. Items are cheaply made and misrepresented. Ordered an XL dog shirt. If it fit a 30lb dog I would be amazed. Instead of going through the hoops to return something I just gave them away!!”
