“They didn’t deliver me package to my home address, they put in some box 2km from my address. We obviously don’t have options to choose delivery. I am not able to go to that box. The delivery provider which Temu choose in Croatia said that cannot send to my address because this is how rhey work. So dear Temu, choose wisely and made options for us about delivery. Now you lost one customer. Never again!”
“Hi there, I received my order yesterday the XL dog coat I received was in the bag marked XL, but it was very small, I went by the sizing chart, but definitely not the size I order.”
“You need to get rid of the minimum spend of $40.00. You say share orders with familyvand friends. They live 100s of kilometres away. I cannot afford to spend $40.0] each time.”
“I have bought a lot of items on Temu that I loved but the dresses and Capri sets I bought can not be worn in the south because the material makes you sweat to death.Please do not purchase the clothes but the shoes,jewelry and all other items were awesome!”
“Unable to check out if I don't spend $60 every time I use the company.
Feels like being Told by them how much I can spend. Zero option to pay shipping.
Total Con.
All Promotional Offers are Scams.”
“I haven't had any problems with my items from Temu. I've ordered several times and have received in a timely manner considering where it is shipped from. I have had a problem with open packages which I feel happens with UPS. I also have enjoyed playing the games up until now but now they take way to long to win $20 worth of prizes. (6 months or more if you can't share a lot & 1/100 of a point per spin, per 10 points used). I'm on my last two games if I can make it to finish them! 🙄.”
“Temu is absolutely terrible, it also lacks affirmation from the BBB ( better business bureau) I ordered multiple items from Temu and less then half of it came home and delivered, some of the items that did took over 3 weeks and had terrible quality for the example, the clothing images that were put up were nice but when it shipped home, it was completely different and after washing it, it just literally tore apart, some of my items apparently could not deliver because of the wrong address and my items were later on canceled, clearly there was nothing wrong about the address because the other items came home. This app is a complete scam and total waste of time.”
“A few of the products look and fit as expected. A few others such as dresses were small fitting. Although I ordered a size up, the dress still did not fit. I have an issue with the quality of the materials. Dresses, and even shoes, pretty as they are, feel like rubber or plastic. As many say, Temu is hit or miss. I am tired of not being sure that my clothes will fit. Games of making you spin a wheel to get a reward to buy so thing else is not played by any other online retail but Temu and SHEIN. And then when you win, you must buy something else to get the discount. They are exhausting. Too much hassle.
I had no issue with shipping time. Items arrived in reasonable time but the quality of the products were low. Very low.”
“I find that your clothes sizes are not reliable. You are fitting clothes to the Chinese demographic. European/US/Canadian builds are very much larger. A 2x in Chinese is not a 2x in US or Canada. If your clothing sizes depicted Western cultural sizes you would have a much larger market in sales. Food for thought!”
“Poor customer service! Called because got a notice that they need more information to deliver my order and was given the run around. Asked fir supervisor was denied to speak to a supervisor. Will not purchase anything from them ever again. Great if no issues but if you do get one they are the worse.”
“Waited long enough. DO NOT BUY THIS PRODUCT AND DO NOT BUY FROM THIS SELLER!! See all my photos. I submitted an order, delivery date came, nothing. Checked, was not shown as an order. I submitted it again. Surprised, 2 machine delivered. I took one and returned it without opening it immediately. I made an error, according to them, and place the wrong return label. The one that was ordered first, that label placed on the second. Same seller. They verified that it was received after lying it wasn’t and several calls to them. They still denied my refund. Asked them to send it back, I will pay for the delivery, and I will return with correct label, they ignored me. Basically, they still the equipment and kept the money for both.
The machine does not work. The dirty water never drains out. It has issues finding the dock. Over $1000 and nothing.”
“i have been ordering from temu for 18 months and most things i order are great the quality of tshirts dresses leggings etc is very good they wash well and keep there colour i have had afew things for my grandson football related and hes very happy shin pads goal training things and ipad chargers are good also im a happy temu user”
“Temu does not even deserve one star. Not only does it take forever to get there merchandise delivered it is cheap and brakes easily not worth the money by USA made products you'll be much happier. My last purchase of almost $100 was sent to the wrong address temu did nothing and on top of that they lied to PayPal which I used to pay with I'm still trying to get my money back because PayPal ain't much better the tracking and all the proof is in plain sight”
“Temu has some good prices. and the quality of clothing that I have bought are good. But the shipping is way to long. 15-20 days for a delivery? amazon is much better.”
“Worst customer service!!! Returned item over a month half ago still no refund, have made several calls to customer service, they are just clueless. Would never order from this company again!!!!!!!!!!!!!!!!!!!”
