“3 out of 4 deliveries came very late , in one of them I received 5 emails , one a day informing me that the package will be delivered today and guess what ? It didn’t arrive . For the last 3 days I also received messages that another package will be arriving and again nothing arrived . If you try to reason with the so called customer care you will get nowhere, better to talk to the wall .”
“Bloody hell
1. Poor quality clothing
2. Disasterous Shipping/Freight/Courier
CHEAP PRICE AND LOWEST CUSTOMER SERVICE . YOU PAY FOR WHAT YOU GET
MY ADVICE: STAY AWAAAAAY”
“I have order 2 Earbay wireless headset and in non of them was the usb donglex1 included, i was going to have one home and one in the office. To get in touch with them is not possible only through their ai bot. I want them to send the missing usb donglex1 thats should have been included in the package. Useless customer care shame on that company.”
“Good prices, however, sizes of shoes are different often between different sellers, non of them give a width. The same with mens clothes, chest sizes are different depending on the seller, pants are another problem none of them show inner leg length. Hence I've stopped looking for shoes or clothes.”
“Temus merchandise is just too cheap! Doesnt last and doesn't look like the pictures shown in ads. Chinas labor practices are absolutely barbaric. I just heard China is just starting their annual dog meat festival. Do not support this company! They won't be getting my business!!!”
“I am glad the USA equivalent Chinese famous online discount store （淘宝） named as Temu is here for USA shoppers.
I have been shopping online with Temu for over three months since April 2024.
I had purchased over 25 or more items from Temu such as:
Walking shoes, t shirts, books, Chinese arts paper, batteries, musical instrument such as Chinese flutes, pants, coats, etc
The below is my shopping experiences with Temu:
1. Prices are really cheap.
2. Quality is excellent of what you had paid for.
3. Shipping usually takes about ten days. Temu will give about $5 credit if shipping is delayed.
4. Communication of orders confirmation, shipping status, delivery status are through emails.
5. When you are ordering, you make sure to read in details regarding sizes check when you are ordering clothes, or any items related to sizes requirements...
6. Chinese arts supplies such as pre mounted Chinese arts papers, brushes, Chinese rice papers are of very good quality , excellent prices. And their Chinese arts books are of very good prices and you could not founded in US.
General speaking, Temu is really a good Chinese online discounted store where you can find many household items, arts supplies, clothings, shoes, etc that you like if you can wait for delivery date of about 10 days.
So far I have been receiving my orders on time and I am very happy with Temu.
But you make sure you read and review the items that you want to buy carefully.”
“Out of 4 orders 3 were very late and when you chat with the customer care it’s hopeless. They just apologize and ask you to contact the delivery company yourself . So in word they mess up and you are asked to fix their problems. Their customer care is hopeless and a disgrace.”
“Everything the quality is horrible. The description on the website is nothing like what you actually receive. The first few times I ordered it wasn’t bad but has gone downhill fast will never order from them again.”
“Yo, those products are a total rip-off! I ordered six things, and they were all super low quality. The clothes didn't fit right, and the hairpin was like, super cheap. Don't even think about buying anything from them. And the shipping? Don't get me started. Three packages took almost a month to arrive, and I live like, right by the beach!”
“Temu shut down my account because their Chat refused to accept written proof showing payment of a charge that my bank mistakenly withheld. I submitted a letter at Temu’s request from my bank confirming the bank’s error, along with statements showing Temu was paid for all charges. Temu then wanted another letter from the bank, but would not tell me what amount was allegedly owing or what date. The Director of Customer Care in the Temu Boston office, Joy Lee, does not respond to documentation. Temu needs to substitute automated Chat representatives, along with their Director of Customer Care, for real people who comprehend a fairly simple situation. Temu does not respect or value their customers because they have the volume. The government should shut down Temu and not TikTok. TikTok respects their users.”
“QUICK DELIVERY BUT VERY POOR SHIPPING ACTION. A LOT ITEMS WERE SHIPPED BUT INCOMLETE TRANSACTION,MEANING DIDNT HAVE ANY CHOSEN MODE OF PAYMENT . ONHLY WENT TO PLACING THE ORDER BUT NO ASSIGNED PAYMENT MODE.I BIG PACKAGE WAS NOT OPENED CUZ IT CONTAINED NOT ORDERED ITEMS AS DESCRIBED ITS GONTENTS. FIRST TIME TO PLACE ORDERS BUT WITH BIG DISAPPOINTMENTS.WILL NOT ORDER ANYMORE. NEED MY REFUNDS”
“Never order from this website extremely poor customer service they are never on time .. it’s been 1 month I didn’t recive my parcel they are failed for the delivery services… SHEIN and Amazon is the best website to order something …”
“Temu is a fraudulent shopping site. We didn't receive our order, and Temu customer service refuses to re-ship or issue a refund. Do not shop there—it's a scam.”
“Temu has a very Bad habit of Bait and Switch when it comes to Offering You Coupons because They Promise You a let's say Order this and get $100 dollars in Coupons and then They $2 if you buy $35 , and $5 if you buy $50 dollars but then they change it up at checkout and You have to buy more stuff , IT'S A SCAM EVERY ONE Buyers BE Aware .”
“I ordered 4 items on temu. I paid for everything that I was told to pay for that includes customs. When I track my oder it says that it was delivered even though I did not receive that oder. Nor did I get a call to come and pick up my parcel. I am sooo disappointed, this was the second time placing an order on temu”
“Big scam and phishing systems.
Poor quality and sizes way smaller than actual regular sizes. Returned some items and get only 50% refund
Few people got links during this process and money withdrawn from their accounts Temu big scam and phishing and theft provider”
“Temu is a scam and fraud. First they send me a wrong size after that they said give us back i send it again after that they didnt give me refund... After that they send refund in temu account with condition now you can buye with double amount.. Refund 46 with condition purchase of 90 aed... Means if u again get the wrong product next 180 aed...
They didnt give me back my money... Frauds”
“Full disclosure - I never got to actually buying anything from Temu. On two different occasions, I attempted to shop on the site. A spin of the wheel yielded 3 "free" items. Free? Really?! I put items in my cart that were part of a "special sale". When I went to check out, the final price (not including tax) was a few dollars higher than than it should have been if you just added the original prices of the items together. Since this happened twice to me, I'll give Temu a miss.”
