“They allow scam sellers to operate on their site. Do not buy from any third party sellers on here. Most of them will never send anything. After you have purchased the item the seller will dissappear and the item will be listed as discontinued. Temu are aware of this and continue to allow this practice. You will never see that money again no matter how many times you contact customer services. Additionally, they continue to hire Evri in the UK to deliver their goods that actually make it into the country. The company known for hiring the worst drivers, and having the worst customer service in the history of mankind.”
“This place is full of fraud. They charge my credit card. And now they will not send my product saying that they need to verify me, but they have already taken my money out of my bank account and they will not send me my product asking to have a copy of a bank Statement and a copy of my credit card. I sent them a photocopy of the charges in my bank account. That shall Post it and the picture of the last sport of my card. And they still will not submit my product.”
“Ik wacht al 3 weken op mijn bestelling.
Ik ben het moe.
Voor een bedrijf online dat een sterk profiel wil neerzetten toch graag enige professionaliteit.
Ingrif”
“I have not received my lst orde, ony half of the befor that I have been a very good coustomer but I amm not going to order any thing else from now on. Carma parker.”
“Free shipping jf you meet the cost requirement, fast shipping and delivery. Read the description of what you are buying carefully. Some of the low price items are small in quantity. All items are packaged in one bag which I convenient.”
“They put an unauthorized charge on my credit card, appears as Temu Offer. I tried to reach out to them to dispute it or to get an explanation of what it is & they will not take it off saying it's not fraudulent & perhaps a family member is using my credit card, which is definitely not possible.”
“Temu overcharged my credit card 103.11, they refuse to give it back or even admit it. I don't know what to do to get my money back. Very dishonest thieves.”
“I'm tired of y'all fooling people that they are going to win free gifts after they send invitations and the person accepts it...you are some lowdown squint eyed mother fuckers”
“Temu is a dishonest app. They cheat people out of money and use bots to cheat you further in there little farmland mini game. Don’t spend any money with them. The app and games are not authentic like they claim”
“Temu is a fraud company. They are making authorised transactions and deducting money from my account….on reaching out there is no help or acceptance from Temu. Please whosoever is reading this, don’t buy anything from this fraud company.”
“SIZES RUN BIG. IF U WEAR A 2XLG. GO DOWN TO A XTRA-LG. ALL R JUST ABOUT, THE MATERIAL IS STRETCH. WHICH IS A GOOD THING. THEY DONOT LET U KNOW WHAT KIND OF MATERIAL IT IS. THEIR BRA SETS, RUN BIG N EXTRA THICK.
THEY HAVE WAY BETTER PRICES AMAZON. TEMU OUT DO THEM. WAY MORE VARIETY OF STUFF N MUCH MORE TO OFFER! I WOULD CHOOSE THEM ANY DAY N TOME OVER AMAZON. THE REASON I GAVE THEM A 3-STAR. BECAUSE THEY DONT TELL U IF ITS STRETCH N TO ORDER ONE SIZE SMALLER.
OTHER THAN THAT, THEIR NOT GREEDY CHARGING U FOR SHIPPING LIKE AMAZON DO.
PEEDY”
“I bought stuff from them....took money off my vank more than s week....todag discovery i hve to pay nearly R326 for shipping ....then i still have to waite for my order.....I WILL NEVER BUY FROM THEM.....WILL REPORT THIS MATTER”
“TEMU doesn’t even deserve ONE star. I got scammed & they took $700 fraudulently!!! Hell will be hot for you evil scammers! A TEMU rep did this to me when I called to report a missed item from an order. He even gave me his name & phone number, of course fake. That less than $10 item costs me $700. Of course I reported it to my bank & sit here waiting for it to be resolved. I will let everyone I know about this disreputable, crooked, thieving company! 😡😡”
“I had a return who was picked up by the carrier company and the cost of the returned items was 450 dhs
After that I was surprised that temu replied saying that refund was denied bcoz they haven't received any of items and even when I explained them the situation, they still refused to refund back my money...
Such a rubbish company who doesn't care even about solving the customer issues, they should contact the carrier and check with them, instead they just chose to let me bear the mistake of the carrier guy who didn't do his job properly
Carrier company is J N T express, rubbish company as well !!!!”
“Outsumny patio set isn’t what I thought it was. The cushions do not maintain their shape after 1 week of occasional use. Contacted Temu and was offered an I’m sorry you aren’t happy with it.
The couch suits a 4’5” person weighing about 50 lbs just fjne. Maybe the cushions wouldn’t crush and the back would be supportive. The couch is very short as well as the backs. We are 5’7 to 6’2 and it’s uncomfortable. Something should be stated in the details that it isn’t suited for taller people and the cushions are very thin. This set will not last for more than 1 season if that. Will not buy another large item from them”
“I ordered on 18 May. My order was divided in 2 packages. I paid taxes for both on 22May. I uploaded proof of payment on app,sent proof via mail and whatsapp and still no updates for my order. My one package was delivered with no issue.My 2nd package still show taxes needs to be paid. After many emails,whatsapps and calls i still sit today 1st of June with no feedback and no service. This is very poor service, i will not buy again and i will also recommend everybody to stay away from Temu.”
“I ordered goods from Temu last year, placing more than 100 items and was happy with their service until yesterday when my parcel was lost. I had ordered a birthday gift for a family member, and this parcel went missing. My experience with customer service was an absolute nightmare. They kept repeating the same things over and over, and seemed incapable of resolving the issue.
However, I must mention that they excel at making you frustrated. I requested to speak to a supervisor nearly half a dozen times, but my requests were ignored. The online chat continued for nearly an hour before I finally got to chat with someone else. The behaviour of their customer service representatives made me want to swear.
Additionally, last year my orders had no minimum order requirement. Since a few months ago, I must now place a minimum order of $40. It seems that the more you order, the higher the minimum order limit becomes. This company does not reward loyal customers for supporting their business; instead, they punish you by raising the minimum order limit.”
