“Most of the reviews i read talk about quality of product and generally that is not the problem.
The special offers for free gifts or discounts is a FRAUD. You almost never can meet their specifications, and if you complain you get a form letter back. I have even asked to clarify how to get an offer, followed their instructions and they still don't work. DON'T make purchases to earn the gifts. They are not real.
It is sad, because the products I have received are often identical to Amazon and can be cheaper. Check first. Not always.
But if you have a problem, the response is a form letter I don't think anyone with a working amount of English reads them. I have made over 50 orders but i am angry about feeling cheated snd i am done.
The picture i included are if a gift that i was repeatedly denied.”
“This is A TERRIBLE APP!!! DO NOT TRUST IT!! MY FIRST EXPERIANCE WAS ABSOLUTELY HORRIBLE!!! I ordered a package in May and Temu promised to deliver the package on the 11th of June which was the perfect time for me because my event that needed these packages was ont he 12th. But not only did I have to pay another R90.66 of TAX I DID NOT KNOW ABOUT, I also had to pay another afterwards and it still isn't delivered like WHAT THE HELL??!!”
“I'm very happy with my purchase but I am very unhappy with the dishonest discount vouchers, gifts and credit vouchers which are not true but just a gimmick to get the customer to purchase something.
I made a purchase because I was offered a huge discount which was not deducted from the order. Even so, l made the purchase. It's false advertising.”
“This company is the biggest scam and their product are nothing but trash, you are only throwing your money out, I would not buy anything from them even for free”
“Poor quality. Horrible synthetic material. Dress was Nothing like photo displayed. Saw so many poor reviews about their return policy, or lack of so I just threw it out. I Wouldn’t even give it away to someone it was that bad.”
“Temu customer support does not help you, you can not talk to anyone its by email. I will never buy another item from temu. My suggestion is don't waste your time.”
“I have a charge of 62.56 yet there is no order, and have been repeatedly sent the same email that it was not a fraudulent charge. Well, then where is my order ? They refuse to answer. On the phone, they repeat the email verbatim. And refuse to answer my question. The supervisor, was suppose to call me, they said stay by your phone for the next ten hours. HA, no surprise, no phone call.”
“You guys lie too much. I was promised £90 credit when I shop. You guys pushed me to order over £100 worth of items and after all that I was not offered the so called £90 credit I was promised. STOP lying to us please, it’s unfair and frankly fraudulent”
“Best thing I'v ever got.Hip hop grills $5.My wife crashed my drone but u know how much it cost $10.Bought my son a new pen becuase my dog chewed on his old pen.And is cost $1.5 stars.”
“I spent over 4000 US dollars on Temu over the course of a year. I love love the quality of the clothes. I have had no bad experiences. I refunded some hair that I purchased and got money back with no issues. Their children clothes are incredible….”
“Such a terrible app. Don't trust their spinning game thing. Waste of time. Even you get discounts you have to purchase like 5 item to enjoy the discount. Shein is way more better. Waste of time and energy !!!”
“It looks like TEMU is selling defective products or bad quality that never pass or where never approved by quality control, piling in a warehouse. Most of the items are obsolete.
On top that,to return and item or get money refund is designed to make it as difficult as possible for you, with the hope,i guess, you will desist or keep you money on TEMU as a credit ( which they strongly insist over and over).”
“I order an item in error. Requested a refund immediately and the item was still processed and shipped. That’s wrong. I won’t order from Temu anymore.”
“I placed an order of $50 only to realize a hidden fee of $40 , I called my bank but they couldn’t reverse the payment and advised me to contact Temu , however, I managed to reverse $30 but the balance of &60 was withheld as a credit against my will be cautious about Temu transactions, they are tricky and terrible customer care”
