temu.com Reviews

"They didn\u2019t keep me waiting for days or give vague answers. Instead, their customer support team replied within a short period and listened carefully to my problem. They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution."

"Absolutely genuine, dependable, and a total game-changer!"

"I ordered an item through Temu, but I never received it. According to the DHL tracking information (Tracking number: 00340434796753259290), the package was returned to the seller. DHL link for reference: DHL Tracking\r\n.\r\n\r\nDespite this clear evidence, Temu and the seller refused to refund my money. Instead, I only received repetitive template messages from customer service for weeks, always promising updates in \"2-3 days\" without any real solution.\r\n\r\nThis is unacceptable and feels like a deliberate attempt to delay and avoid responsibility. I strongly warn other customers: Temu does not respect consumer rights and does not handle refunds fairly.\r\n\r\nI will be escalating this case to consumer protection authorities in the EU and Germany (Verbraucherzentrale, ECC-Net)."

"I ordered an item through Temu, but I never received it. According to the DHL tracking information (Tracking number: 00340434796753259290), the package was returned to the seller. DHL link for reference: DHL Tracking\r\n.\r\n\r\nDespite this clear evidence, Temu and the seller refused to refund my money. Instead, I only received repetitive template messages from customer service for weeks, always promising updates in \"2-3 days\" without any real solution.\r\n\r\nThis is unacceptable and feels like a deliberate attempt to delay and avoid responsibility. I strongly warn other customers: Temu does not respect consumer rights and does not handle refunds fairly.\r\n\r\nI will be escalating this case to consumer protection authorities in the EU and Germany (Verbraucherzentrale, ECC-Net)."

"I ordered an item through Temu, but I never received it. According to the DHL tracking information (Tracking number: 00340434796753259290), the package was returned to the seller. DHL link for reference: DHL Tracking\r\n.\r\n\r\nDespite this clear evidence, Temu and the seller refused to refund my money. Instead, I only received repetitive template messages from customer service for weeks, always promising updates in \"2-3 days\" without any real solution.\r\n\r\nThis is unacceptable and feels like a deliberate attempt to delay and avoid responsibility. I strongly warn other customers: Temu does not respect consumer rights and does not handle refunds fairly.\r\n\r\nI will be escalating this case to consumer protection authorities in the EU and Germany (Verbraucherzentrale, ECC-Net)."

"I ordered an item through Temu, but I never received it. According to the DHL tracking information (Tracking number: 00340434796753259290), the package was returned to the seller. DHL link for reference: DHL Tracking\r\n.\r\n\r\nDespite this clear evidence, Temu and the seller refused to refund my money. Instead, I only received repetitive template messages from customer service for weeks, always promising updates in \"2-3 days\" without any real solution.\r\n\r\nThis is unacceptable and feels like a deliberate attempt to delay and avoid responsibility. I strongly warn other customers: Temu does not respect consumer rights and does not handle refunds fairly.\r\n\r\nI will be escalating this case to consumer protection authorities in the EU and Germany (Verbraucherzentrale, ECC-Net)."

"I used to shop at Temu. They waisted so much of my time. I tried to pick out what I needed with their price they posted but when I went to check out, the prices changed up and charged me without showing the receipt. I had to go back to search for my receipt and found out most of the things I selected to check out was not on the receipt. \r\nThis is my last time to shop at Temu"