“I had a promotion stating that I could get 3 items for $10, and when I was ready to checkout, the total due was the amount of those 3 items listed, which was about $40. I contacted customer service about this issue, and I was told that it was only for items listed in the 3 for $10 area, which is what I clicked on. Needless to say, the issue was not resolved and I was given the same generic response, even after I showed them proof with a video.”
“I have ordered a few times, no problems with delivery. Since the prices are so low for many items I don't expect great quality. The problem I do have is your "bait and lure" practices. If you want to give existing customers a free item great. Let us pick 1 item, send it and let's all move on. Don't bait me,with lures of free items then make it impossible to obtain. You're not the only cheap site. I'll end up buying it elsewhere. Keep your returning customers happy.”
“We bought a bbq grill, the grill was manufactured defect, it didn’t works flame was very low. It took a 45 minute to warm up a 200 degrees Fahrenheit. Emailed customer service with the issue , to get a shipping label and refund me my money , after few days no response, then a robotic response to all customer’s problem They apologized for the inconvenience and they will look at my problem later . A week later after hundreds of emails and complaints from us . They came out to offer me a refund of $42.50 for the price of $200 grill . Or my case will be closed. What was for? I end up waisting money and my time dealing with Temu . After I Bough grill made in America .”
“Everything seems to be inexpensive, however the products are of inferior quality you get what you paid for it. I wanted to return all the products I bought for $240.00 only two were accepted and yet they do not refund you with the money you paid but a credit that you have to buy again their poor quality products. My big mistake in buying, will never buy anything from this cheap made in china poor quality stuff.”
“Temu is working with Chronopost in mauritius for delivery. Despite informing Temu that chronopost is not delivering the product and is providing fake status on tracking, Temu has not provided any update. Theybare still liaising with Chronopost. So product has not arrived and no refund”
“I went on temu app to find cargo pants. I looked at the sizing chart and all there was was waist an hip sizes no length. I looked at several different pants and all were the same no length. I'm 6ft tall and wear 34 length. I won't be using temu for clothing. Not impressed.”
“I placed 3 orders...in the last 4 to 6 months...one order was 202.$.. another was 69.$ and the 3rd one was for 12.$..however I have YET TO GET MY MERCHANDISE, NOR MY MONEY BACK..I am a handicapped older woman living on fixed income..and would please like some type of help in this matter..THANK YOU”
“It's difficult trying to place orders with all that spin the wheel mess in the way, it's a distraction. Just allow an item to placed in the cart & allow customers to proceed to pay.”
“People don't send out the invite links for temu. It's all a scam. You can't complete to get your free gifts. It's only free advertising for them and then you do not get your free gifts. This is a scam wasting your time and data. They do not deliver on their promises. The last invite link to complete does not work. They score all the way”
“Don't order from them...most of my order never came and they jacked up the prices on every item I got AFTER I AGREED ON DRASTICALLY LOWER PRICES ON ALMOST EVERY ITEM!!!!! and almost every item was more than falsely advertised literally not at all what the description and pictures said it was....A Total SCAM!!!!!!!!!!”
“Rip off cheap crapy products and atricky website that will put things in y our cart and tryed to erase an charged me an cant get a return . RIP OFF!! They tell you your getting discount your not and smaller then pictures too.”
“Shame that I've had to give 1 star as all my orders except one have been ok, I've returned some items due to quality. I ordered some touch control lamps . Courier said delivered but I didn't receive them. Courier basically called me a liar. Temu no use whatsoever. Won't use again nor would I recommend USELESS”
