Tentsile Reviews

Name: Tentsile
Address: Tentsile Ltd, 129 Higham Road, London
Rating: 4.57

4.6 Rating 726 Reviews

90 %

of reviewers recommend Tentsile

4.6

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

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Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Joseph

Tentsile 5 star review on 20th September 2022

Henrik Svahn

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing quality, amazing value. I never write reviews but this is worth one!”

Helpful Report

Posted 4 years ago

“From my first order, I knew I was going to like the product I purchased. The website was easy to navigate, the descriptions were on point and the communication after ordering helped ease the wait for delivery. I also had a wonderful experience with customer service as I had one of my items have a flaw and they immediately took care of it. I utilized both email and phone call and both were extremely helpful. I have purchased 3 tents and 2 hammocks. Could not be happier with the experience and will look forward to new items and updated news from Tentsile!”

Tentsile 5 star review on 20th November 2020

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Posted 4 years ago

“The stingray tent is absolutely so fun and comfortable !!! We have used it with our 2 year old kid and he had so much fun in it ! Spacious , easy to mount and to bring along in any occasion! We ended up mounting it also on our terrace just to play in it during the day... absolutely amazing!!! Would buy it again over and over...!”

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Posted 4 years ago

“tents are good - service/delivery is bad such ideas need great service to establish a strong brand - maybe they've grown too fast”

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Posted 4 years ago

“My kids and I love the Stingray. We often take it to the forest and make a camp for the day and use it as our Basecamp. So much fun and it truly is super comfy. I've used it overnight a few times and had a great night's sleep and very chilled mornings. The Stingray is defo one for multiple people great fun for the kids. We're often approached by other people who see it and automatically fall in love with it.”

Tentsile 5 star review on 14th November 2020

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Posted 4 years ago

“How wonderful to be off the hard earth while sleeping. Having several ways to get in and out is a definite plus. Our family has gone camping twice now in our tents. They kept us warm and dry. Also, if you get them high enough, you can sit under them to stay dry in the rain but not have to be stuck in your tent.”

Tentsile 5 star review on 13th November 2020

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Posted 4 years ago

“It came within two weeks of ordering it, which was really nice considering mailing times were still slow because of the pandemic. It came with instructions on how to set it up and how to tie all the knots and how to adjust them. All the straps and the floor of the tent itself are made of really durable material. The only thing I found to be difficult about setup was finding the right trees, and the rainfly has a loop on top that can sometimes be hard to find a way to hold it up. Overall an amazing product, and have me the best night's rest I've had while camping outdoors.”

Helpful Report

Posted 4 years ago

“The Tentsile we bought was a solid call. Totally worth the wait and their customer service was so on point. Response time was prompt and the team made the purchasing and costumer support interaction was smooth and easy. Thanks for the awesome product!!”

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Posted 4 years ago

“Super safe, I've had mine set up 50ft up with another one about 10ft under that top. Best quality and comfort and also they have went above and beyond for me when someone had stolen one of tents that I had just purchased. Love y'all!! Keep killing it with the amazing products!!”

Tentsile 5 star review on 6th November 2020

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Posted 4 years ago

“Best tent I've ever owned!!! Sleeping on the ground is not an option for me. It is just too hard on my back even with pads or an air mattress. Then along came Tentsile. I was fascinated with this tent style since day one, and after a few days of contemplation, bought it. My grandson and I took the tent to upstate SC and slept with ease. 20 minute set up, a great nights sleep, and NO back issues. Floating above the ground is great! Thank you Tentsile! Your product line it the BEST!”

Tentsile 5 star review on 2nd November 2020

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Posted 4 years ago

“I like the ideas you guys have on innovting camping. I ended up returning my order because I never got it out of customs. It was in holding for quite a while, and nobody notified me on it's status and what to do.”

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Posted 4 years ago

“Fast Delivery after shipping! good quality and is very nice to setup and lots of fun in the trees for the future I can recement Vista safari”

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Posted 4 years ago

“Article reçu un peu tard. Fonctionne très bien”

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Posted 4 years ago

“Quality, user friendly, great for our tropical weather in far North Queensland!”

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Posted 4 years ago

“Owning multiple trillium, to stack, has been a blast. Extra fun when hanging with a group. The customer service and support from tentsile is unmatched in the industry. 10/10 would buy again”

Helpful Report

Posted 4 years ago

“I needed better sleep while camping aand the solution just so happens to be a hammock tent i only had one problem i could not set it up at my house then the awsome people at the tentsile laboratory made a stand and my dreams became a reality. Do yourself a favor and buy youll thank me later”

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Posted 4 years ago

“Good product”

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Posted 4 years ago

“Just purchased the black mesh trilium XL to go along with our other two green tree tents. We love our them so much. The mesh is so comfortable and can be left up because it does not collect rain. As you can see in the pictures and video, we use these less for camping and more for an adrenaline rush.”

Tentsile 5 star review on 27th October 2020

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Posted 4 years ago

“I ordered a Stingray for my wife's 30th birthday, due to coronavirus the delivery took a little longer than usual (but within in the promised 28 day range). The product itself is absolutely great! Of course there are lighter tents available for 3 persons, so if you are searching for ultra light equipment this is definitely not the right tent for you. We are a family of 4 (2 kids of 1 and 3 years old) and it works perfectly fine for us. Carrying the tent plus all stuff needed for 2 days out in the forrest is heavy, but possible:) The kids absolutely LOVE the tent, it's like bringing your own trampoline to the forrest. Beside this the sleep is absolutely great (as long as you have the bottom straps properly aligned, easy task but recommend to to before first set up). Beside the good sleeping characteristics it's worth mentioning that the tent sparks a communication at every campfires you stay ("Wow what is this? Can I take a photo?"), It keeps you dry all the time thanks to the lofty set up and last but not least not installing the rainfly in dry nights is absolutely amazing when you have stars shining or can sport northern lightsaber right from your sleeping spot! Lowest temperature we have so far used the tent was 3°C outside during the night, which is (with little kids...) quite on the limit. Anyhow using insulation mats, which we have not done, could still improve the Situation. All in all great product, highly recommended!”

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Posted 4 years ago

“Best large hammock around!”

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Posted 4 years ago

Tentsile is rated 4.6 based on 726 reviews