Tentsile Reviews

Name: Tentsile
Address: Tentsile Ltd, 129 Higham Road, London
Rating: 4.57

4.6 Rating 726 Reviews

90 %

of reviewers recommend Tentsile

4.6

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

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Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Joseph

Tentsile 5 star review on 20th September 2022

Henrik Svahn

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a life long outdoorsman, a professional arborist and a father these products are amazing for taking my family to new heights in the outdoors! The products are great quality, easy to set up and an absolutely blast for my children to spend time in! Thank you and I’m sure I’ll be back for more to build our “stack”. -AJ Smith”

Helpful Report

Posted 5 years ago

Thank you AJ for your great review and feedback! It is really great to hear that you love our products and you can use them both professionally and for your family! Very nice to hear your kind words! Happy hanging out in the trees, we hope our products bring many moment of enjoyment, excitement and play to your lives :) Thanks again

Posted 5 years ago

“Just set up my Safari Vista. Originally it came without poles, but a quick online chat and that was resolved with no problems. Set up was easy. If you have any questions, find one of the videos online, and its super easy to figure out. The hardest part, and this seems to be the main issue, make sure the straps run straight to the point of the tent, and that line runs right down the middle of that side of the tent. Otherwise, one side will sag. Not a deal breaker by any means, and fairly easy to adjust. I can’t wait to go camping with it. I bought a stack, but haven’t fully set that up. Just don’t have the space in the back yard. It’s set up now about 8 feet off the ground, and the first couple of minutes in the tent, you hold your breath, but once you realize its not going to fall, its pretty awesome. If I could set up my computer monitors in it, it’d be my Covid-19 home office.”

Helpful Report

Posted 5 years ago

Thank you very much for your fantastic review and feedback! It is a pleasure to hear that you are enjoying your Tentsile Safari Vista and will try to create your office from home in the tree tent, that is a great way to make good from the pandemic! Thank you for your patience whilst we got those poles sent out to you, we are happy that the service was smooth and we could get you into the trees asap. Enjoy hanging out in the trees, we hope the Tentsile products bring you moments of excitement, adventure and pleasure! Thanks again :)

Posted 5 years ago

“I am anticipating the arrival of the Stingray 3 and single mesh hammock. The wait with the world in lockdown is so surreal that I am already dreaming of a new world living amongst nature. An inspiring sky tent that everyone should experience!”

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Posted 5 years ago

Thank you for your positive review and feedback! We hope the products arrive soon and back the pandemic more manageable as you absorb yourself within nature. The trees, birds and wildlife will be calm in the moments of mayhem. Happy hanging out in the trees! Thanks again and stay in touch! :)

Posted 5 years ago

“Excellent customer service with quick and helpful replies, we love our tree tent and can't wait to try more :)”

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Posted 5 years ago

“Once you go Tentsile, you never go back! Adventures are endless :)”

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Posted 5 years ago

“I did some research before ordering my UNA, and for good reason. A large amount of companies are not as good as they appear. After ordering, I had a question regarding my order. The gentleman answering my question went way beyond what I expected and made sure my order reached me in a timely manner. I have already used my tent and I am very impressed. I have numerous tents and the UNA is by far the best one I own now. Tentsile is an awesome company and I will definitely purchase more from them in the future. Tentsile, you have my vote! Keep up the good work!”

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Posted 5 years ago

“I have been researching the tentsile tree tents for a while now. We finally cleared a spot big enough in the back yard to put up a stack so I made the purchase. My family and I could not be happier. Th kids are reluctant to pull the tents down at the end of the weekend. they have spent the past 2 weekends perfecting the stack and adding fairy lights to each of the stingray tents. Sooo much fun!!”

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Posted 5 years ago

“I have wanted to own a Tentsile sin c e I tried one sitting in Electric Forest 5 years ago. Just wanted to let you know my dreams came true when I clicked to plant 20 trees, and bought the Safari Trillium 3.0, 2 weeks ago. The product was delivered on time, according to their estimate. Superb Quality from the Stitching down to the straps, and tree protectors. The hammock is water tight, yet breathable. The doors and storage areas make for an amazing amounts of extra storage. When I reached out to customer service they replied with a sense of urgency, as well as answering all my questions and more. Looking forward to the many adventures we'll be having! Bonus! The dog loves napping on it with me too!”

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Posted 5 years ago

“My family and I LOVE our Tentsile products. We purchased two hammocks and a Stingray 3-Person tent. We were able to create a three layered stack in our own backyard. What a great time for us during the quarantine, and the ability to spend time out of the house. Cannot wait to take these camping!!!”

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Posted 5 years ago

“Have been drooling on Tentsile products a few years now. They get just better and better. I can sense real devotion behind the concepts and the products. Bought a stingray and two UNA Hammock tents 2020. (Very fast delivery to Sweden in the middle of the COVID-19 crisis!) Love them both. Definitely going to test the bigger tents within a few months too.”

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Posted 5 years ago

Thank you for your review and your feedback! Yes indeed, we have a high level of devoted to our products and our company ethos! We are a family business who pride ourselves on our high quality products and great customer service! It is great to hear that the shipping was fast, we are doing our absolute best during this hard time. We hope you enjoy the Tentsile products and we hope to hear from you again soon! Happy Tree Camping! :)

Posted 5 years ago

“I’m very glad with how the product turned out. All the stitching and rain fabrics feel rugged and able to withstand what I need them for. I’ve been going a little nuts with being stuck indoors so I picked one up and put it in my forest, made me forget what was going on with the world. Very comfortable to lay in, and once zip lining rolls around again I’m sure my clients will enjoy relaxing in it after a long tour!”

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Posted 5 years ago

“I had a small issue with a rain fly, nothing concerning quality, and the customer service went above and beyond to get it resolved. They responded right away and shipping was incredibly fast. I will continue to buy the awesome tents and hammocks from Tentsile! What a great way to get outdoors during this crazy pandemic!! Thanks Tentsile!”

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Posted 5 years ago

Thank you very much John for your positive review. Very happy to hear that you are satisfied with the service we provide and of course our products! Wishing you the best, stay safe and have fun in the trees! Hopefully we will hear from you again soon :)

Posted 5 years ago

“Great customer service and speedy delivery”

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Posted 5 years ago

Thank you for your positive review! We appreciate your comments and thanks for leaving a review. Stay Safe and have a great time camping in the trees :)

Posted 5 years ago

“This is my 5th tent in the past 20 years. The other 4 tents were backpacking tents, and were good tents. Tentsile not having to worry about weight has built the best tent I have ever owned. There is a learning curve to setting it up. But once you get the hang of it you will be doing it just like the man in the video. Just practice. It is worth it. 👍🏻👍🏻👍🏻👍🏻👍🏻”

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Posted 5 years ago

Thank you very much for your positive comments and review! It is great to hear that you are now a Tentsile ninja at setting up the Tentsile tree tents! Really amazing to hear that the Tentsile is awarded 'eat tent ever owned', that is incredible, thank you! P.s man in the set up videos is Tentsile CEO and Founder :)

Posted 5 years ago

“Once I got the Tentsile setup, I loved it. It’s much more comfortable than other hammocks that fold in around your body. The Tensile is more like sleeping on a mattress that I can adjust. One suggestion is to include better setup instructions with the Tentsile. I had to review the Tentsile video instructions on setup several times and also during the actual setup. The instructions attached to the Tentsile bag were hard to read and understand.”

Helpful Report

Posted 5 years ago

Thank you very much for your positive yet productive feedback and review! Sounds like you are enjoying your Tentsile gains Hammock :) Very much appreciate your feedback about our set up manual/instructions. We will consider how we can develop the instructions to be more descriptive and informative in the future. Thanks again!

Posted 5 years ago

“Great product, great service.”

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Posted 5 years ago

Thank you very much for your positive review and feedback! Many thanks! Have fun camping in the trees and let us know how you get on with the Tentsile products :) Thanks!

Posted 5 years ago

“Thank you all for getting my order together in such hard times! I set my trillium xl up today and I love it!”

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Posted 5 years ago

Thank you for your positive review! Our small team work around the clock to get products out to our customers in good time :) So we genuinely really appreciate your feedback! Thank you! Al the best and enjoy the Trillium Xl! Stay Safe

Posted 5 years ago

“I love Tentsile products. The images of all the many layers of tents in the woods has inspired me to buy a home in the mountains of silicon valley and build a multilayered tentsile getaway on our 5 acres with a view over the Santa Cruz mountains. Incredible quality products with thoughtful videos to help with strategy and instruction inspire me to plan a multi tent get away. Every year I plan to buy another solution so our whole family can hangout in the giant Redwoods overlooking the incredible views. Next products should be skyway or bridges between multiple tents ;-) Keep up the incredible work Tentsile!”

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Posted 5 years ago

Thank you very much for your great feedback and positive comments! It is really great to hear that you have got so many Tentsile Tree Tents for your property in Santa Cruz Mountains! Sounds perfect for Tentsile! We hosted our U.S campout in the Redwoods in Humbolt, it really is fantastic stacking Tentsile high up in the trees! We love the idea of skywalk bridges connecting the Tree Tents! Great idea! That would be another step closer to the Ewok Village in Stars Wars!! :) Thanks again for the review!

Posted 5 years ago

“Even if Lock Down town outside kids enjoy Tentsile inside house for safe. Go outside when these challenging time is over.”

Helpful Report

Posted 5 years ago

“I recently got the gen 3 stingray/ hammock and double bubble with ground conversation kit and first thing packing was incredible as well as shipping ... set up is easier then a 2 person ground tent ... the stitching on all is tremendous very well put together I highly recommend... I know that the over all set up is a little pricey but for a 3 person ground tent you would buy other places and paying close or over the price You get this easy fun and over great quality 10 out of 10”

Helpful Report

Posted 5 years ago

Tentsile is rated 4.6 based on 726 reviews