Tentsile Reviews

Name: Tentsile
Address: Tentsile Ltd, 129 Higham Road, London
Rating: 4.57

4.6 Rating 726 Reviews

90 %

of reviewers recommend Tentsile

4.6

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

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Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Joseph

Tentsile 5 star review on 20th September 2022

Henrik Svahn

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I gotta say, my girlfriend and I had been researching Tensile tents for almost 3 years and we finally pulled the trigger last month — what a tent!! The quality this company produces is unparalleled, you’ll be happy you chose Tensile!”

Helpful Report

Posted 5 years ago

Thanks, Christopher. We're always so happy to get this kind of feedback. And we do try hard to be top quality. Enjoy your new camping adventures! :)

Posted 5 years ago

“From the time they first came on the scene, I have been a big fan of Tentsile. I run a glampground in Western NY and the tree tents have been well received by our local and international guests. After the success of our first season, I purchased 2 more tents and 3 more hammocks at the 24 hour winter sale Tensile does each year. Great products at great price. When they shipped me an extra trampoline rather than double bubble, they quickly corrected the shipping mistake and even told me to keep the mistaken item. Now my tree stacks are intense with 4 levels! My only suggestion for your QC team would be to beef up the elastic bands that connect the rain tarps to the clip that attach to the handles on the ratchet straps. After a few days in windy conditions, the elastic was shot. And here is a tip for folks using the rain tarps. I run a clothes line in a big triangle between the 3 trees or between the 3 ratchet straps. I attached the rain fly to the clothes line rather than down to the ground. This not only lets more air into the tent, but improves the view and still prevents rain from getting into the sleeping areas. Thanks again for your great product. Pictures attached.”

Helpful Report

Posted 5 years ago

Thanks for the great comments, Michael! And loving the photos! We do always like a photo or two of Tentsile Tribers doing their thaang! And Western NY is the perfect place for our products - great space, great air, great trees! Thanks for the feedback. Keep up the wonderful adventures! Tentsile Team! :)

Posted 5 years ago

“I ordered the Gen 2 Safari Stingray tent. It arrived when expected in good condition. I have setup the tent inside and I am impressed by the quality of the bug net. It is much thicker and higher quality than the non Safari Stingray. The bag and tent is also made of high quality material. The only small downside was a few extra loose threads here and there. Overall amazing quality and I cannot wait to set this up on a camping trip! Stay tuned for a full length camping review video on the DMF Travels YouTube page.”

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Posted 5 years ago

“It was a gift for my husband and he absolutely loves it along with our 3 year old who just loves to lay in it! We will definitely recommend to others!”

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Posted 5 years ago

Thank you for the feedback, Shannon! Kids - big and small - do enjoy a good, ol' Tentsile! :) We hope you enjoy it for many years to come!

Posted 5 years ago

“Such a cool hammock! My family (2 adults and 2 kids under 10 & sometimes the dog (carefully)) love hanging out on this hammock. We hang it up in our backyard and it's comfortable, fun and a unique little hang out spot.”

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Posted 5 years ago

“Exactly as described! Took my tree hammock camping with me the weekend after it arrived. Easy to set up, comfortable with 1 or 2 people, plus my dog! You can also release the tension if you prefer the cradle of other hammocks. It rained the first night and I left the tree hammock up overnight. It weather the storm without a scratch. Material is durable, and it was super easy to clean to dirt/debris leftover from the storm the next morning. Wiped right off! I can’t wait to get a mosquito net for it so I can test it out overnight :)”

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Posted 5 years ago

Hi Alyssa! Thanks for your feedback! And thanks for the media postings - we love following the Tentsile Tribe through their new adventures! - and I enjoyed the sound track too! :)

Posted 5 years ago

“Absolutely LOVE my tree tent!! I already had a 2-person hammock, but bugs (& rain storms) are insane in Florida, especially in the summer months. The tree tent is so legit, it comes with both a bug screen and rain fly. I knew I needed to try this new twist on hammocks/tents. The only downside to my tree tent is the size! I will be upgrading to a 2+ person tree tent as soon as I can. Otherwise, I’ll continue to let my camping mates make other sleeping arrangements while I rest peacefully while hanging in a tree :) Get a tree tent today!! It’s worth it!!!”

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Posted 5 years ago

“I have had my Stingray for a little over a month now and have used it every weekend. All my nephews do is play video games I took them camping one time in the Stingray and now they are practically begging to go camping every weekend!! This tent is the best purchase I have made for camping in years. You guys keep up the good work and innovative ideas you have a lifetime customer in me!!!”

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Posted 5 years ago

Thanks, Trevor! Not only is it great to receive such feedback, but it is even more wonderful you have got your nephews hooked in to Tentsile Camping! Well done, you! Keep up the fun, and keep playing and exploring! Enjoy your next Tentsile adventure! Tentsile Team. :)

Posted 5 years ago

“If you are like me, you find yourself searching for things on the internet that are different and cool and a bit out-of-the-box thinking. So there I am, looking through some camping rigs on an image search, and I see a picture of this thing suspended in a Redwood forest that seems insane. I see the logo on the tent and look up the company...I was immediately impressed. Tentsile has done something that I have only dreamed in my head, but made it a functional reality that is both engineering excellence but just downright cool! Their vision of their products is spot on, their dedication to their products is inspiring, and the quality of what they make leaves me questioning all other tents and hammocks I have purchased in the past. I can't speak higher of this company and their products, and I look forward to continuing to expand my collection of Tentsile gear and see where they take me in the world.”

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Posted 5 years ago

“This is my first "hammock" tent. We love it, only issue is having trees in the correct location, which resulted in having to get an extension (another strap with a spare ratchet). Only used it in our backyard, but love the tent.”

Helpful Report

Posted 5 years ago

Thanks for the feedback. Yes, all trees need to be less than 90 degrees angled from one another. Extender straps are real useful too. Enjoy your Tentsile experience! :)

Posted 5 years ago

“Early Spring five years ago I saw my first picture of a Tensile tent. Everyone remembers seeing their introduction to tree tents. I’m a side-sleeping 225lbs man that lives in the heart of the Adirondack Mountains. I camped, uncomfortably, in tents and hammocks, on pads and cots, in rain and snow for years. When I saw a tree tent, I tingled. So, I saved. My dream arrived in June. The first set up requires some trial and error. Don’t take it out at dusk for your primary shelter on the first set up. However, subsequent attempts were met with a clear action plan and understanding of the limitations. Finding the “perfect” set of trees hasn’t happened yet, so don’t think you have to. Setup takes some learning, but if you take it out for day trips and set it up under no stress, you’re going to master it. Takes me about 12-17min, including rain fly and scouting. If there are trees, you’ll probably be fine. It’s heavy. I canoe camp so that matters very, very little to me. Especially weighing against the next bit: I sleep. Good lord, I sleep. I set it up for day use, I enjoy the views, I enjoy the dry area underneath the tent, but none of that compares to the fact that I get to sleep at night. I’ll never go back. There are a ton of little details that tensile has put into this tent. It’s obvious that they’re growing as a company and not just financially, but they’re growing their products. They release videos of tips and tricks to making your set up easier, and every one of them is useful. I highly suggest, especially to those who don’t sleep well on the ground, that you give this tent a try. I’m using a Stingray, and although it’s not “cheap”, after all the money I could have saved on products to try and give me a comfortable night, it’s actually very reasonable. I’m very excited to get into the woods again. The only down-side is that other campers will certainly have questions for you. But when you love this tent like I do, you’ll literally invite them in like I do too.”

Helpful Report

Posted 5 years ago

Thanks for the feedback, Michael! And the photos look great! So glad you like our product - and yes, sleeping in it is a new, next level experience! We find the same things - it is a real conversation starter, so if you're looking for peace and quiet, you're better off opening a beer and offering a tour! hahah! Thank you. Tentsile Team! :)

Posted 5 years ago

“With the global pandemic at hand, I knew I was not going to be sending my family to camps and other summer outings. A friend had mentioned Tentsile tents and at first glance I knew I had to have it for our yard this year. I got the Safari Vista and the product is beyond my expectations. The best materials, a solid design, easy to put together, and incredibly relaxing to hang out in. Not only has it been up for over a month now, but the entire family sleeps in it as often as we can. I had a question for customer support and they not only responded immediately, but they knew exactly what I needed for my installation and rushed the extra parts out to me. I do not ever do customer testimonials, but between the product itself and the company that stands by it, it would be a disservice.”

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Posted 5 years ago

Thank you so much for the great feedback, Drew! It's so appreciated! So glad you like both the product and the customer service - we have been working flat out to do what we can make sure everyone gets what they want during this very difficult pandemic times! Enjoy, stay safe, and stay well. Tentsile Teamn. :)

Posted 5 years ago

“This tent is AWESOME! It takes a few tries to learn the set up (so definitely do that before it gets dark!), but once you get the hang of it it’s no more difficult to set up than any other tent. Well worth the investment!! I have slept in hammocks before, and this tent (when leveled and tensioned properly) is just as comfortable! You are definitely still close to the other person, as in any 2 person tent, but the strap down the middle makes sure you aren’t sleeping on top of your neighbor! I have it hung in my backyard, and my sister and I love it as our quarantine escape. I love this tent and what the company does for the environment. Thank you for bringing me joy and a high quality product during such crazy times!”

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Posted 5 years ago

Thanks, Rebecca! Yes, sounds like you got the hang of it pretty quickly (excuse the pun!). It certainly can take a few tries, but once you get it, it is quick and easy! And the under straps are key to the comfort - nice work! Keep enjoying the Tentsile experience. Play, Camp, Explore! :)

Posted 5 years ago

“I have used it several times camping in Rocky Mountain National Park and have loved it.”

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Posted 5 years ago

“Wir lieben unser Tentsile Vista! Es hat seinen ersten Test bereits überstanden und wir haben eine abenteuerliche Nacht im Wald verbracht. Der Versand war nach Deutschland schnell und einwandfrei.. Das Insektennetz fehlte und würde problemlos nachgeschickt!”

Helpful Report

Posted 5 years ago

Hello and welcome to the Tentsile Tribe! Thanks for the great feedback. We are so excited you have already tested it and enjoyed the experience! Stay in touch if you need anything, and send in some photos! Always here to help. Tentsile Team! :)

Posted 5 years ago

“I am very satisfied. Tentsile is good service even across borders (I am from Denmark) and high quality. I have already had a lot of fun with my Stingray and Ttrillum hammock but after having bought the insect mesh and ground conversion kit it became even better. Now I can use my stingray even without having three trees!”

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Posted 5 years ago

Thanks for the great review, Jeppe! We're always so happy to hear people enjoying our products and getting out to explore the trees - and, now, the ground beneath! Good luck, and send in any fun pictures you take! Enjoy your summer!

Posted 5 years ago

“Speziell supper mega hammer”

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Posted 5 years ago

“This tent is amazing. Easy to set up - took us about 15min (1-2 people). It's well made and really fun. Wishing we had bought a ladder to go with it - will have to order one!”

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Posted 5 years ago

“My family and I love our Safari Trillium hammock. In the beginning, we had some trouble setting it up because one side was slack, but customer service was outstanding and helped us figure out the problem. The kids love it and I love lounging in it as well. Great product!”

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Posted 5 years ago

“Use the tent nightly. The tent is out in the elements 365 days a year. The configuration and workmanship is phenomenal. The tent has made it possible for us to completely live outdoors and has changed our lives”

Helpful Report

Posted 5 years ago

Tentsile is rated 4.6 based on 726 reviews