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Tesco Direct Reviews
3.2
Rating
2,211
Reviews
54
%
of reviewers recommend
Tesco Direct
Company
Reviews
Questions
Metrics
3.2
Based on 2,211 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
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"All thanks to Oliver Trade for returning my profits and money I invested with them. Reach them via whatsap +44-7 9085 45298."
Clifford
"im so depres an sad so sory tesco buly me no caca pipi"
Saba Akhtar
"Ordered online delivery for convenience\r\nThe bag of carrots with a sell by date of 4th May was rotten to the core.\r\nThe root ends were mouldy.\r\nContacted online, after talking to some robot which asked for my email address, name , home address 3 times, I was at last put to a human.\r\nI was told a refund for those carrots would be credited and a miserable \u00a33 compensation voucher.\r\nTo me, it\u2019s pathetic to be charged delivery fee which means I still have to go to the shop and get a new bag of carrots.\r\nAnd because I was not expecting a bag of rotten carrots, it means my dinner had become more a nuisance than a romantic dinner.\r\nAll I was compensated for this inconvenience was \u00a33 to be used for their online delivery again.\r\nWhat a joke."
Arica Shaw
"Ordered online delivery for convenience\r\nThe bag of carrots with a sell by date of 4th May was rotten to the core.\r\nThe root ends were mouldy.\r\nContacted online, after talking to some robot which asked for my email address, name , home address 3 times, I was at last put to a human.\r\nI was told a refund for those carrots would be credited and a miserable \u00a33 compensation voucher.\r\nTo me, it\u2019s pathetic to be charged delivery fee which means I still have to go to the shop and get a new bag of carrots.\r\nAnd because I was not expecting a bag of rotten carrots, it means my dinner had become more a nuisance than a romantic dinner.\r\nAll I was compensated for this inconvenience was \u00a33 to be used for their online delivery again.\r\nWhat a joke."
Arica Shaw
"Ordered online delivery for convenience\r\nThe bag of carrots with a sell by date of 4th May was rotten to the core.\r\nThe root ends were mouldy.\r\nContacted online, after talking to some robot which asked for my email address, name , home address 3 times, I was at last put to a human.\r\nI was told a refund for those carrots would be credited and a miserable \u00a33 compensation voucher.\r\nTo me, it\u2019s pathetic to be charged delivery fee which means I still have to go to the shop and get a new bag of carrots.\r\nAnd because I was not expecting a bag of rotten carrots, it means my dinner had become more a nuisance than a romantic dinner.\r\nAll I was compensated for this inconvenience was \u00a33 to be used for their online delivery again.\r\nWhat a joke."
Arica Shaw
"\u201cBeware: Tesco is advertising gluten-free elephant attah, which is a serious health and safety issue and miss selling. As someone diagnosed with gluten intolerance, I was thrilled to see Tesco selling gluten-free products. However, after experiencing severe stomach pains, I contacted their head office, and they confirmed that they do not sell Elephant gluten-free attah, The ad is a mistake, and I\u2019m horrified.\u201d\r\nTe package also advertised gluten free."
Zulakha Mughal
"Tesco now sell obscene pornographic items grandson asked if he vould have an item and could not believe what he handed to me this was unbelievable I laughed it off but needed to complain who in the right mind wants to SUCKIES BANANA"
Ady
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01/01/2019
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Laura Wordley
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“
Customer service I just had from tesco home delivery was on point perfec
”
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Posted 12 years ago
Kellie Lacey
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“
mega customer service in my new local express store. Well beyond the required. Saved me much messing. Thanks!!
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Posted 12 years ago
Maurice Dickson
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“
Tesco Customer service is rubbish at Tesco Bury, we gave up and use Asda Pilsworth now.
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Posted 12 years ago
Saima Says
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“
So sick of poor customer service. Today in Tesco, the cashier said not one word to me. Makes me feel sub human. Something needs to change!
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Posted 12 years ago
Aristida Ray
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“
your staff at Hammersmith need customer service lessons! should be ashamed if you think I'd really not pay for a £3 pumpkin...
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Posted 12 years ago
LisaDaisley
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“
9 wasted phone calls to tesco CUSTOMER service department, hung up on three occasions. I will not be back!
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Posted 12 years ago
Nicky Lunt
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“
awful communication between customer service & store in Prescott - lies being told to customers - terrible service!!!
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Posted 12 years ago
Paul Drage
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“
I just got the last Tesco Hudl in Plymouth. The lady at Transit Way customer service desk rang around until she found me one. now thats customer service
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Posted 12 years ago
Dam
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“
Very impressed with Tesco Customer Service team
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Posted 12 years ago
Heather Francesca
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“
This lady Tracy@Tesco is an absolute legend. Best customer service I've ever recieved
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Posted 12 years ago
Rian Karia
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“
Had some issues with my Tesco delivery earlier this week. Glad it was sorted quickly by the Customer Service team. Good work.
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Posted 12 years ago
Adam H
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“
thanks for your responses. However as a customer I am left feeling disappointed as I got bad service and no lunch!
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Posted 12 years ago
Claudia Zimmer
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“
So you want me to go back to the store where I already questioned why the offer wasn't applied to my shopping-Great customer service!
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Posted 12 years ago
DonnaT1508
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“
Wow! Linda from Tesco Direct! That is what you call world class customer service!!
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Posted 12 years ago
Becca Jenkins
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“
terrible customer service in the Ambleside express store. Absolutely terrible!
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Posted 12 years ago
Howleytronix
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“
just wanted to say what great customer service we had from Vikki on Till 16 and the lady doing the stickers in the meat aisle...
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Posted 12 years ago
Stiles Stilinski
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“
I will say that the man serving me had brilliant customer service. Polite & caring (:
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Posted 12 years ago
Angie-la-la
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“
fab customer service from a young lady called Jasmine at Exeter Vale last weekend! :)
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Posted 12 years ago
Emma Cox
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“
Very impressed with Tesco customer service! Thanks for your help today!
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Posted 12 years ago
FourGoMad
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“
Folk are quick to complain. I just want to give a heads up to James -delivery driver Lee Mill- lovely chap & Ex customer service!
”
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Posted 12 years ago
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Tesco Direct
is rated
3.2
based on
2,211
reviews
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