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Tesco Direct Reviews

3.2 Rating 2,211 Reviews
54 %
of reviewers recommend Tesco Direct
3.2
Based on 2,211 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier

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Tesco Direct 3 star review on 16th April 2025
Clifford
Tesco Direct 1 star review on 11th February 2025
Saba Akhtar
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 26th April 2024
Zulakha Mughal
Tesco Direct 1 star review on 20th December 2022
Ady
29
Anonymous
Anonymous  // 01/01/2019
Wow, after all my annoyance last night tesco I must say their customer service team is pretty good.
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Posted 12 years ago
this is a good company
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Posted 12 years ago
Great products, great prices and first rate customer service Tesco Whyilovetesco
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Posted 12 years ago
Way better than the co-operative, shame somerfield went under
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Posted 12 years ago
bad customer service twice this week trying to sort my insurance. 1 really unhelpful and rude and the other not bothered I'm leaving
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Posted 12 years ago
Customer service goes far, just wish some tesco workers would get it right every now and then
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Posted 12 years ago
have had tesco payg for about 3 months so far, uses O2, reliable, value for money, customer service good - no problems.
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Posted 12 years ago
no customer service available by phone in Dublin and my shopping is 4 and half hours late already
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Posted 12 years ago
Tesco have pissed me off so much. Terrible customer service
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Posted 12 years ago
Why is it that our club card won't work with scan as you go, no one willing to help and customer service is not answering?? rather annoyed!
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Posted 12 years ago
Have to say, really impressed with the Tesco Mobile customer service. Fast and helped with what I needed to know straight away! Pleased :D
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Posted 12 years ago
disgusted at the customer service I have just received in Tesco at Clifton park in Blackpool!
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Posted 12 years ago
Tried to move to tesco broadband - got cut off for two weeks, no apology, no customer service, no information - but a bill. appalling
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Posted 12 years ago
Great products, great prices and first rate customer service as always
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Posted 12 years ago
Shocked how crap Tesco Customer service is, didn't deliver my food & wont even give me a free delivery for next time, tescoSUCKS
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Posted 12 years ago
I went to the customer service till & was told me it did not include all of the items I had despite them all being on same display. Rather dissappointed
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Posted 12 years ago
failed to deliver plus poor customer service. Double downer.
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Posted 12 years ago
I'm really dissapointed of your confusing labels and unhelpful customer service staff...
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Posted 12 years ago
Bought two kids' sleeping bags for my daughter to go with her popup tent, each £8 reduced from £16. Ordered Sunday 13th, arrived Tuesday 15th. Cheap and cheerful, good quality products, happy littl'un, would definitely buy again from Tesco Direct.
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Posted 12 years ago
Tesco has the best customer service ever! Their apologies are always followed by a £ sign. everylittlehelps
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Posted 12 years ago
Tesco Direct is rated 3.2 based on 2,211 reviews