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Tesco Direct Reviews

3.2 Rating 2,215 Reviews
54 %
of reviewers recommend Tesco Direct
3.2
Based on 2,215 reviews
Customer Service
Communication Channels
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Tesco Direct 3 star review on 16th April 2025
Clifford
Tesco Direct 1 star review on 11th February 2025
Saba Akhtar
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 26th April 2024
Zulakha Mughal
Tesco Direct 1 star review on 20th December 2022
Ady
29
Anonymous
Anonymous  // 01/01/2019
“I will say that the man serving me had brilliant customer service. Polite & caring (:”
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Posted 13 years ago
“fab customer service from a young lady called Jasmine at Exeter Vale last weekend! :)”
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Posted 13 years ago
“Very impressed with Tesco customer service! Thanks for your help today!”
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Posted 13 years ago
“Folk are quick to complain. I just want to give a heads up to James -delivery driver Lee Mill- lovely chap & Ex customer service!”
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Posted 13 years ago
“Had to phone tesco direct customer service twice and both times I've had excellent service.”
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Posted 13 years ago
“Pity Tesco online delivery keeps forgetting things but great customer service - quick and easy thanks a lot”
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Posted 13 years ago
“Excellent customer service from Tesco today, they definitely redeemed themselves! Thankyou.”
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Posted 13 years ago
“great customer service received today at walkden branch!!! Expected an argument over a tv and came out very happy! Excellent store x”
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Posted 13 years ago
“great service from tesco direct customer service. Big thanks to Jenny Vaughan.”
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Posted 13 years ago
“Asked the customer service ldy at tesco if I could charge my phone whilst I shopped and she said yes sweetie”
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Posted 13 years ago
“My favourite customer service is probably Tesco”
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Posted 13 years ago
“Great customer service - thanks Tesco :)”
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Posted 13 years ago
“I find Tesco the same price as M&S and Waitrose for regular items. But store ambiance & customer service is worse.”
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Posted 13 years ago
“My faith in customer service has been restored this week by Tesco.”
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Posted 13 years ago
“Tesco Lousy customer service! What can't they just play fair?! It looks like I may have to take legal action”
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Posted 13 years ago
“thanks for the awesome customer service :)”
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Posted 13 years ago
“Got some truly shocking customer service today at my local Tesco. Guess I won't be going back there again. Bad customer service from tesco there, what a suprise”
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Posted 13 years ago
“Tesco Doesn't matter if they're Tesco brand. They're customer service is usually pretty good, especially with faulty goods”
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Posted 13 years ago
“Forgot to say that I was very happy with the wine delivery when it got here. Good customer service and lovely red wine to enjoy”
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Posted 13 years ago
“very good customer service regarding a late delivery online from Tesco Scottish girl in the call centre setting a high standard.”
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Posted 13 years ago
Tesco Direct is rated 3.2 based on 2,215 reviews