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Tesco Direct Reviews

3.2 Rating 2,211 Reviews
54 %
of reviewers recommend Tesco Direct
3.2
Based on 2,211 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier

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Tesco Direct 3 star review on 16th April 2025
Clifford
Tesco Direct 1 star review on 11th February 2025
Saba Akhtar
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 26th April 2024
Zulakha Mughal
Tesco Direct 1 star review on 20th December 2022
Ady
29
Anonymous
Anonymous  // 01/01/2019
Had to phone tesco direct customer service twice and both times I've had excellent service.
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Posted 12 years ago
Pity Tesco online delivery keeps forgetting things but great customer service - quick and easy thanks a lot
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Posted 12 years ago
Excellent customer service from Tesco today, they definitely redeemed themselves! Thankyou.
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Posted 12 years ago
great customer service received today at walkden branch!!! Expected an argument over a tv and came out very happy! Excellent store x
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Posted 12 years ago
great service from tesco direct customer service. Big thanks to Jenny Vaughan.
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Posted 12 years ago
Asked the customer service ldy at tesco if I could charge my phone whilst I shopped and she said yes sweetie
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Posted 12 years ago
My favourite customer service is probably Tesco
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Posted 12 years ago
Great customer service - thanks Tesco :)
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Posted 12 years ago
I find Tesco the same price as M&S and Waitrose for regular items. But store ambiance & customer service is worse.
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Posted 12 years ago
My faith in customer service has been restored this week by Tesco.
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Posted 12 years ago
Tesco Lousy customer service! What can't they just play fair?! It looks like I may have to take legal action
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Posted 12 years ago
thanks for the awesome customer service :)
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Posted 12 years ago
Got some truly shocking customer service today at my local Tesco. Guess I won't be going back there again. Bad customer service from tesco there, what a suprise
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Posted 12 years ago
Tesco Doesn't matter if they're Tesco brand. They're customer service is usually pretty good, especially with faulty goods
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Posted 12 years ago
Forgot to say that I was very happy with the wine delivery when it got here. Good customer service and lovely red wine to enjoy
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Posted 12 years ago
very good customer service regarding a late delivery online from Tesco Scottish girl in the call centre setting a high standard.
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Posted 12 years ago
Tesco Deysbrook provides great customer service as you'd expect along with a close knit family feel you wouldn't get at most superstores. Thanks Tesco!
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Posted 12 years ago
When I don't want to go out because of bad weather, Tesco is my lifesaver. They have all the goodies my kids and grandkids want to have when they visit and everything always comes fresh. I'm happy with the selection of the produce and deli meats. Saves me a lot of stress by ordering from them!
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Posted 13 years ago
Tesco Direct is rated 3.2 based on 2,211 reviews