Tesco Direct Reviews

Name: Tesco Direct
Rating: 3.24

3.2 Rating 2,209 Reviews

54 %

of reviewers recommend Tesco Direct

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3.2

Based on 2,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone

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Tesco Direct 1 star review on 1st June 2026

Tesco Direct 1 star review on 26th April 2024

Zulakha Mughal

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer care,massive thank you to caroline for easter eggs for our community group,also donna mccotter who has helped and supported us since the beginning,community help,care and understanding is fantastic,tesco are lucky to have such great staff x”

Tesco Direct 5 star review on 29th March 2021

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Posted 5 years ago

“I love TESCOOOOPOOOOOOOP”

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Posted 5 years ago

“The Tesco luxury soft toilet tissue, great product,”

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Posted 5 years ago

“Recently used Tesco Express Crouch Street Colchester for the first. Experienced fantastic customer service from an employee by the name of Jane: helpful, professional positive attitude throughout my shopping experience! Thank you”

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Posted 5 years ago

“Customer service”

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Posted 5 years ago

“I have shopped on line with Tesco every week for the last 12months, we have been in isolation because of Covidvirus for most of this time. A big THANKYOU Tesco Sleaford/Boston you have not let me down once and what you have delivered has been of good quality.”

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Posted 5 years ago

“I have always been impressed by my local store at Belmont Tesco. Last March they quickly put in social distancing guidelines and cleaning trolley routines. There is always cleaning fluid and hand sanitiser available , the staff are always friendly and constant polite announcements are broadcast to remind customers to be courteous to staff and one another and to follow government guidelines. As far as I am concerned supermarket staff are the forgotten heroes.”

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Posted 5 years ago

“I went shopping in tescos fratton I was assisted by jade who was very helpful”

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Posted 5 years ago

“All your drivers are good,yesterday driver delivered 30.1.21 van 7j/3196 between 1 and 2pm. Extremely polite,friendly,helpful. Well done. A lot of people moan but very rarely comment on good service, about time we do a shout out for these girls and guys. Thank you”

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Posted 5 years ago

“We have relied on Tesco Delivery during Lockdown. All the delivery drivers are really courteous, cheery, helpful. All our deliveries have been on time. can't thank them enough.”

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Posted 5 years ago

“Just like to say how lovely and helpful the delivery man was this evening. Myself and my son are in isolation. I asked him to just tip and empty the crates in the porch. This is what he did (see picture)....... thank you. What a star you are.”

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Posted 5 years ago

“Hey, I go to northwood hills tesco often I am always pleased with the staff service, polite, patient, and friendly. I don't like to single anybody out but mareena is especially friendly and patient, in what can be a stressful environment, I would say. Kind regards, Tony”

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Posted 5 years ago

“great service”

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Posted 5 years ago

“The employees at Tesco Harlesden on Tavistock Road are very courteous and professional, especially Sia and Barbara. During Christmas time, they were very busy. Despite the pressure, they were very helpful and professional.”

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Posted 5 years ago

“today at Tesco Reading a lovely gentleman called Victor helped me and my mum find about 3 products that werent actually on the shelves do he ran back and forth to the tesco warehouse to grab them for us and we were really happy because there were items in reductions that we wanted to get before the prices would go back up! THANKS VICTOR!”

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Posted 5 years ago

“Louise and juliet make my day, so friendly and happy each morning”

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Posted 5 years ago

“I am a regular customer of your Local Tesco at Shore Road in Poole. I would like to thank your wonderful staff who have been amazing during the Covid-19 Pandemic. I am 74 years old and on 21st December, late at night, I was locked out of my apartment next door to your shop. My front door had been damaged by strong winds but 2 of your staff immediately came to my assistance and even offered me a seat and cup of tea whilst I was waiting for the door to be released. Their names are Anna and Paul and I would like to recommend them for their kindness and excellent customer service. Jane Nelson, 10 Sandacres, 3 Banks Rd, Poole BH13 7PW Tel: 07954 139772”

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Posted 5 years ago

“I have always shopped at Tesco but 1st time I have used the delivery service as self isolating. Excellent service, prompt delivery, friendly delivery driver. No substitutes and a five out of five from me.”

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Posted 5 years ago

“I have always found Tesco to be a great company. The products are good value. The delivery drivers are friendly and obliging. The substitues are relevant.”

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Posted 5 years ago

“Excellent service. Prompt deliveries, friendly drivers always ready to oblige. Substitutions are good. Five out of five for me.”

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Posted 5 years ago

Tesco Direct is rated 3.2 based on 2,209 reviews