“I have been online shopping for years, way before the pandemic. The staff at Sprowston Norwich click and collect are wonderful, they are chirpy, welcoming, always give 100% and great service. I very rarely receive substitutes but when I do they are almost always suitable. If they are not, it's not the end of the world.. I just pop in to see if there is something else available, because remember the staff can only pick what is available on the day. If you don't want the substitute, you just hand it back and they refund the item within 48hrs. The price for click and collect is extremely reasonable especially for me who hates spending my time doing the weekly shop! A tip for other shoppers who are less than pleased and quick to complain- try using the notes when selecting your items, you can ask for longest dates on things, specify a substitute you'd like in case of unavailability and even specify if you'd like green or yellow bananas!
Well done Sprowston Norwich 🙂”
“I’ve had around 50 or so deliveries of Tesco shopping now and I can honestly say that each and every driver I’ve encountered has been polite and friendly with excellent communication. I’ve been so impressed with the delivery service.”
“I have my food delivered every week by Tesco delivery people and all of them are very polite, helpful and friendly. So thank you to all delivery drivers at Tesco.”
“Visited tesco in Daventry today and the scanner after I did my shop would not scan on to the till the staff were very quick and scanned all my shopping and put everything back as most of my shop was in my freezer bags the manageress Michelle and here staff were very helpful keep up the good work”
“I had my first Tesco online delivery to my home in Strathkinness yesterday . The delivery driver was so helpful and friendly. Thank you whoever that was .”
“Hi just a quick note to say how friendly and professional a particular member of staff was when I visited the store.
Store 6146
Date 15/16/2021
Member of staff Lyndsey
You should have more dedicated staff members like this lady.”
“I went to tesco in Victoria Street Hednesford cannock I was looking for a TV and a girl name Sophie was to my rescue how helofull she was so professional the way she went about doing everything possible to help me well done Sophie excellent young assistant 👏👍”
“Dundee extra, off A90.
20.05.21.
I have food intolerances, I asked a member of your staff for assistance, wanting rice flour, she was polite and knowledgable, offering suggestions and an alternative. Her name is Rosie.
Please pass on my thanks.
Credit to your staff.”
“Good afternoon,
Thank you very much for your deliveries, every single one as been delivered perfectly.
I have to compliment every single one of your delivery driver for their professional attitude, sympathy and patience. I do not know how much you pay your delivery drivers, but I am 100% sure it is not enough. Please provide them a raise, a bonus and also a promotion (and also all of the employers who made sure I had all of my shopping at home).
Sincerely,
A very happy costumer”
“Delivery driver for my shopping yesterday was amazing. I have a very bad back and wasnt able to easily lift shopping. The lovely young driver said he'd put a mask on and carry it through to my kitchen. Really kind and helpful.”
“Thank you tesco and a massive thank you to the tesco kid for all the deliveries during this pandemic.It still amazes me how he can get me all these deliveries. Thank you tesco😁”
