The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like that The Dog Line's website is very easy to navigate and I'm impressed with the fast delivery. Keep it up!”

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Posted 6 years ago

“Absolutely excellent service. Well priced, quality product, very fast delivery and I even received a call from The Dog Line to make sure I had chosen the correct dog collar size for my dog. Would use again in a heart beat and would certainly recommend purchasing from this company.”

The Dog Line 5 star review on 4th August 2018

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Posted 6 years ago

Oh, that makes our hearts happy! We do our best in everything we do for our clients. Thanks for sharing your awesome review and your puppy is beautiful. Keep in touch, Ebanny!

Posted 6 years ago

“Two thumbs up to The Dog Line for recommending quality products!”

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Posted 6 years ago

“Colin and the entire team made our lives better. My dog's barking issue is now resolved. I would definitely recommend you to my friends. Cheers!”

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Posted 6 years ago

“The Dog Line has been great! It has changed my dog's behaviour significantly, to the point my neighbours asked what had changed. My boy doesn't fuss when putting it on, and is just as happy with it on as he is with it off. A great tool.”

The Dog Line 5 star review on 31st July 2018

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Posted 6 years ago

That's a great news you've shared to us. And also the photo too. We are so glad that everything works well with your dog. Thanks again and keep in touch! The Dog Line Family

Posted 6 years ago

“Awesome product. Great service. Speedy delivery. Thank you we will keep our eye out for more products we see that catches our interest.”

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Posted 6 years ago

“I’ve never had a deaf puppy before but I’ve learnt so much from this Dog line it’s amazing my Frankie is now thriving. I will post a photo of his collar on. Everyone has commented on his collar and what a great idea they are.”

The Dog Line 5 star review on 29th July 2018

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Posted 6 years ago

“Excellent advice and very fast delivery of product.”

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Posted 6 years ago

“We do not have our dogs yet, we have applied for rescue dachshunds and hope to get 2. We have not been able to test out the product yet but I wanted to say how impressed I was when a team member called me the day I purchased the product. He said they will support us with any questions and spent time talking me through how the product works and let me know of other products that are available.”

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Posted 6 years ago

“The Dog Line helps a lot of people and I am one of them. Thank you so much for the high class customer service.”

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Posted 6 years ago

“The Dog Line people are so friendly and considerate. I am completely satisfied. Thank you!”

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Posted 6 years ago

“It’s always a good experience with The Dog Line's service. Solid client here. Thank you so much Colin and the team!”

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Posted 6 years ago

“I have searched different websites to find a bark collar for my dog and The Dog Line got my attention because of their rapid response. They are really accommodating. Love the superb assistance!”

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Posted 6 years ago

“I want to say thanks to The Dog Line for suggesting a great product to resolve my dog's barking dilemma. I appreciate it very much.”

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Posted 6 years ago

“The Dog Line team is great, really helpful with recommending the right products and a really fast response time! 5 stars for giving me an outstanding experience!”

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Posted 6 years ago

“I love The Dog Line heaps! I called them for an issue and they resolved it right away. Thanks!”

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Posted 6 years ago

“We went to see Colin today with our 4 year old Staffy, thinking, maybe something could be done with our crazy boy!! He jumps up on all our visitors, and thinks everyone like their leg humped!!! :/ ... Boy, we were so impressed with Colin and all his dog training knowledge!! After watching him with our boy using the collar for about 5 mins, we're so looking forward to be able to be relaxing with our visitors soon!!”

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Posted 6 years ago

“Quick delivery. The collar works well and has saved the dog from returning to Rescue.”

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Posted 6 years ago

“We first made a purchase from The Dog Line 18 months ago when we moved onto 2.5 acres. We were afraid our Boxer would wonder and get hurt, lost or picked up by the range. Friends of ours already had the collar for their 2 dogs and had seen how good it worked for them. I had to set it up (and not being to tech savy) had to make a few phone call, and I was amazed at how easy it was by them talking me through everything over the phone. Then about a year ago, we got another dog, and there was no question we were going to use the collar on him too. He is a Boxer also, and he jumps all over our visitors...so I purchased the training collar too. Its working a treat! Anyway, as you can see by the photo I have attached, my boys have a very hard life and their collars don't bother them at all whilst crashed out on my bed! Thank You Dog Line.”

The Dog Line 5 star review on 18th July 2018

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Posted 6 years ago

That's perfect, Peta! We are so glad to hear the great results you got from our products. And also with our service. That's what we always aim for. Your two boys are very comfortable and very much love your bed. LOL! Thanks for the great review and their photo too.. Have a great day!

Posted 6 years ago

“Very easy to navigate website and gave good descriptions of products - making it easy to make the right purchase”

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Posted 6 years ago

The Dog Line is rated 4.9 based on 1,282 reviews