Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 1, 55 Collins Street, Melbourne, Victoria
Rating: 4.83

4.8 Rating 7,562 Reviews

98 %

of reviewers recommend Global Work & Travel

About Global Work & Travel:

Established since 2008 and with 4 global offices, around 100 staff and over 100,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

olivia@globalworkandtravel.com.au

Location:

Level 1, 55 Collins Street,
Melbourne
Victoria
3000

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Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really intuitive and helpful in the decision making and planning aspect of the trip”

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Posted 6 years ago

“Very helpful and full of helpful knowledge on traveling. Very hyped to get to see all these beautiful places that so many people have yet to enjoy, sucks to be them but its gonna be a fantastic 2 years being a travel bug !”

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Posted 6 years ago

Hey Danielle, Congratulations! You've taken the first step to becoming one of those lucky people.

Posted 6 years ago

“Everyone was s9 amazing and helpful! Such a friendly group of people :)”

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Posted 6 years ago

“It was good”

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Posted 6 years ago

“Informative, encouraging and got me very excited for the trip !!”

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Posted 6 years ago

“Amazing everyone is so nice”

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Posted 6 years ago

“Amazing I love the workers they are so nice”

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Posted 6 years ago

“Really great absolutely friendly and always a great time talking with the people there.”

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Posted 6 years ago

“Lovely people, very helpful and well informed.”

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Posted 6 years ago

“Great service from the team”

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Posted 6 years ago

“Really good service and were super friendly! A good start to planning our trip!”

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Posted 6 years ago

“Really enthusiastic and informative advisors! I am so over the moon have taken the next step to pursuing my dream!”

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Posted 6 years ago

“It was great - Claire was so friendly and helpful and knowledgeable. Thanks again!”

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Posted 6 years ago

“Very friendly, down to earth and understanding!”

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Posted 6 years ago

“Jack has been very approachable and eager to assist with any queries”

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Posted 6 years ago

“Conversations are very rushed”

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Posted 6 years ago

Hello, We're sorry you feel this way. I know it can feel a little bit like this. However, generally, this is due to the fact all of our spots go on a first-in first-served basis. However, I will pass on your feedback to our Work & Travel Experts.

Posted 6 years ago

“No words as I was handled AMAZINGLY 😍”

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Posted 6 years ago

“Very helpful and knowledgeable! Answer any of my questions”

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Posted 6 years ago

“It was very exciting!”

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Posted 6 years ago

“Agents will pressurise you in to buying a package or pay a deposit. At no point on the golbal website does it state anything regarding none refundable deposit. They will keep you money but it is not mentioned anywhere until you get to the payment page with T&C's just before paying. Regardless. Many people have lost out with their deposits and full payments. It's a clever scheme global use to keep hold of the money to either make 100% profit or if the customer decides to transfer the package to a friend. Then they still get a %. It's a win win situation for global. The company has been hit with a major fine few years ago. Do some research as to why they were fined. If you request for the call recording. The company will make it very difficult to obtain what you are entitled to under the GDPR. Big lesson learnt. AVOID such company. Do not fall for their pressurising agents. I assume they work on commission base salary. They don't care about you. They care about the money. It's understandable however I've made my point very clear”

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Posted 6 years ago

Hello Wahi, We are sorry that you feel this way about our company. We truly get upset when we hear feedback like this, as it goes against our vision and purpose. As stated on our website, on every call with our sales reps & in our Terms & Conditions which you agreed to upon booking your trip, your deposit has a lifetime guarantee. This means that the money you paid is never truly gone. We understand that there can be unexpected roadblocks before travellers wish to travel which is why we have our Lifetime Deposit Guarantee. Other travel companies don't offer such a thing and deposits are generally entirely non-refundable and non-transferable. Our Lifetime Deposit Guarantee means that you can simply place your trip on hold with us until you are ready to travel or you can transfer it to someone else instead. Global Work & Travel were investigated six years ago, and upon completion of the investigation, we were not fined. Simply the fact that we were investigated in the first place prompted us to tweak our service and since then we’ve made huge steps to ensure that every customer is satisfied and has an amazing experience. Since that time we have had over 10,000 4 & 5-star reviews across Reviews.io, Trustpilot, Google, Consumer Affairs and Product Review and have sent over 50,000 happy travellers overseas. Your deposit is still on hold with us if you or anyone you transfer your deposit to wish to travel with us on any of our trips in the future.

Posted 6 years ago

Global Work & Travel is rated 4.8 based on 7,562 reviews