Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 1, 55 Collins Street, Melbourne, Victoria
Rating: 4.83

4.8 Rating 7,289 Reviews

98 %

of reviewers recommend Global Work & Travel

4.8

Based on 7,289 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Global Work & Travel:

Established since 2008 and with 4 global offices, 100 staff and more than 75,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

social@globalworkandtravel.com

Location:

Level 1, 55 Collins Street,
Melbourne
Victoria
3000

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Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing, very helpful and provided a lot of information!”

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Posted 7 years ago

Hi Kimberlin, Thank you so much for taking the time to share your experience with us! We're thrilled to hear your feedback and that you had such a positive experience with our team who were super helpful throughout the entire process and provided lots of information. Thanks from The Global Work & Travel Co.

Posted 7 years ago

“He provided good information and was really helpful”

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Posted 7 years ago

Hi there, Thanks for taking the time to write such a positive review! We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Amazingly helpful! My first experience with anything like this and it has been made so simple and easy for me. Jack was great!”

Helpful Report

Posted 7 years ago

Hi Kelly, Thanks so much for taking the time to write such lovely feedback! We are so glad your Work & Travel Expert Jack was so helpful and answered all your questions for you. Thanks for travelling with The Global Work & Travel Co.

Posted 7 years ago

“the people i spoke to (david and Kerry) were very polite and helpful and have given me good insight on my potential dream”

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Posted 7 years ago

Hi Rafi, Thank you for choosing The Global Work & Travel Co. for your trip! We're so thrilled you had a 5-star experience with David & Kerry and that they filled you in on everything and answered all your questions along the way. We're over the moon that you had a great experience with us!

Posted 7 years ago

“This company will hang on to your money once you have booked and you have no hope of getting it back. I had to cancel a trip I’d longed for because I lost my job and obviously could not afford to continue. All I was continually quoted for 4 weeks of appealing was their terms and conditions, which they get you to read while you’re on the phone, but tell you afterwards you could have asked for a callback if you’d wanted more time! (they keep 50% of your payment when you give 90 days notice, but I had given 5 months) Their emails were condescending and they may as well just have written “Tough luck. You signed, we’ve got your money, you’re not getting it all back” No compassion, no gesture of goodwill - nothing. This is obviously how they manage to make a profit.”

Helpful Report

Posted 7 years ago

Hi Denise, We’re sorry to hear you feel this way about your experience with us, however, we cannot find any details in our system under this name so we feel you may be confusing us with another company or you have not had a buying experience with us. We're sad to hear you think we're 'hanging on to your money'. We do offer a lifetime deposit guarantee which essentially means that your spot is held for you for life and you can also use your deposit to swap to another trip at any time if you change your mind. We do have charges to cancel bookings as most businesses do, but we make these very clear to you upfront before you choose to book with us. Each customer has to tick several boxes during the booking forms making it clear they have read and understood the conditions, that their deposit is non refundable. We could not be more clear about this. We really encourage you to email us about this, as we fear you may be confusing us with another travel company. We would like to investigate all aspects of your complaint, as we thrive on feedback to make our trip experiences the best possible, and much better than our competition. Please feel free to contact us on feedback@globalworkandtravel.com so we can try rectify what you felt went wrong. Thank you.

Posted 7 years ago

“Dan was amazing, really friendly and helpful.”

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Posted 7 years ago

Hi Sophie, Thanks so much for taking the time to write such lovely feedback! We are so glad your Work & Travel Expert Dan was so helpful and answered all your questions for you. Thanks for travelling with The Global Work & Travel Co.

Posted 7 years ago

“Really good super helpful”

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Posted 7 years ago

Hi Jaylie, Thanks for taking the time to write such a positive review! We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Louise was very Excellent and informative.”

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Posted 7 years ago

Hi Mitch, Thanks so much for taking the time to write such lovely feedback! We are so glad your Work & Travel Expert Louise was so helpful and answered all your questions for you. Thanks for travelling with The Global Work & Travel Co.

Posted 7 years ago

“Amazing, Loved the customer service and support provided by Ross”

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Posted 7 years ago

Hi Monique, Thanks for taking the time to write such a positive review! We're super happy you had a great experience with Ross and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Jayne was really helpful”

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Posted 7 years ago

Thanks for the positive feedback, Joel! We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Good answered questions I had”

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Posted 7 years ago

Hi Bezait, Thank you so much for taking the time to share your experience with us! We're thrilled to hear your feedback and that you had such a positive experience with our team and that they were super helpful throughout the entire process in answering your questions. Thanks from The Global Work & Travel Co.

Posted 7 years ago

“The experience was amazing”

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Posted 7 years ago

Thanks for the positive feedback, Alexandra! We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Really good”

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Posted 7 years ago

Hi Benjamin, Thank you for choosing The Global Work & Travel Co. for your trip! We're so thrilled you had a 5-star experience with our team and that they filled you in on everything and answered all your questions along the way. We're over the moon that you had a great experience with us!

Posted 7 years ago

“It was very well Jack in London was really polite and enthusiastic about me joining global work and travel and it's just made me feel a lot more excited now I can't wait!! 😁😁”

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Posted 7 years ago

Hi Tyiana, Thanks for taking the time to write such a positive review! We're super happy you had a great experience with Jack and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Amazing!! Kayne was extremely helpful and help make the leap to committing to a working holiday so much easier”

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Posted 7 years ago

Hi Clancy, Thanks so much for taking the time to write such lovely feedback! We are so glad your Work & Travel Expert Kayne was so helpful and answered all your questions for you. Thanks for travelling with The Global Work & Travel Co.

Posted 7 years ago

“Good Amy was a great info tech and I know a lot about the program now”

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Posted 7 years ago

Hi Sherena-Lee, Thank you so much for taking the time to share your experience with us! We're thrilled to hear your feedback and that you had such a positive experience with Amy and that she was super helpful throughout the entire process. Thanks from The Global Work & Travel Co.

Posted 7 years ago

“Megan has been absolutely amazing to deal with and has made the experience seamless.”

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Posted 7 years ago

Hi Nicole, Thanks for taking the time to write such a positive review! We're super happy you had a great experience with Megan and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Oliver has been awesome! Definitely motivated me to commit to this trip!”

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Posted 7 years ago

Hi Pratibha, Thank you so much for taking the time to share your experience with us! We're thrilled to hear your feedback and that you had such a positive experience with Oliver and that he was super helpful throughout the entire process. Thanks from The Global Work & Travel Co.

Posted 7 years ago

“It was amazing such an amazing team”

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Posted 7 years ago

Thanks for the positive feedback, Rhianna! We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience. We are so pleased that you are enjoying your trip with The Global Work & Travel Co.

Posted 7 years ago

“Amazing !! Beau answered every question we had with the utmost detail! Can’t wait to be in Australia !”

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Posted 7 years ago

Hi Hannah, Thank you for choosing The Global Work & Travel Co. for your Australia trip! We're so thrilled you had a 5-star experience with Beau and that he answered all your questions along the way. We're over the moon that you had a great experience with us!

Posted 7 years ago

Global Work & Travel is rated 4.8 based on 7,289 reviews