Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 1, 55 Collins Street, Melbourne, Victoria
Rating: 4.83

4.8 Rating 7,289 Reviews

98 %

of reviewers recommend Global Work & Travel

4.8

Based on 7,289 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Global Work & Travel:

Established since 2008 and with 4 global offices, 100 staff and more than 75,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

social@globalworkandtravel.com

Location:

Level 1, 55 Collins Street,
Melbourne
Victoria
3000

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Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice people to talk to and very helpful with the process.”

Helpful Report

Posted 7 years ago

Hi Jaimie, Thank you for choosing The Global Work & Travel Co. for your trip! We're so thrilled you had a 5-star experience with our team and that they filled you in on everything and answered all your questions along the way. We're over the moon that you had a great experience with us!

Posted 7 years ago

“Throughout the booking process they are very pushy for you to pay everything quickly. They are super excited and encouraging and lure you in but as soon as youre all paid up you become a bit forgotten. After paying the initial $2000 I had to hassle Global to help with my flights, job hunt and insurance which is all part of the service you pay for. I was repeatedly ask to pay for things twice, my coordinators changed almost weekly and there was an overall vibe of being scammed. Despite this I was eager for my working holiday so I paid up. Once in Canada I was helped by Global (admittly quite well) with advice for setting up my phone and bank account. Myself and a group of other travellers were dropped off at the bank and left to our own devices, no one stayed incase we had further questions and we had to make our own way to set up our phones and SIN. Once set up at my summer job I received one email checking how I was. Luckily for me I didnt need to go through the struggle of finding another job for winter. However, some of the people I met told me they had been messed around, lied to or simply dropped by the company and told to figure it out themselves. This company gets you excited and takes advantage of the spontaneous nature of eager travelers. Please save your money, do your research and either go through somewhere else or do it yourself.”

Helpful Report

Posted 7 years ago

Hi Amy, we’re sorry to feel this way about your experience with us back in 2016. We have however looked into your travel history and feedback and can confirm that Alex was then, and still is your Arrival Coordinator. You may be confusing your Coordinator with your Travel Concierge and Travel Agent, who changed once during your trip duration. We can advise that our system shows that you received visa support from November 2016 to January 2017 and that you received and interviewed for your first job opportunity almost 4 months in advance to your arrival. You then needed to move your arrival date back so we accommodated for that, by rearranging your orientation and making sure your free nights of accommodation could be used at a later date. We do use presentations and a map at orientation to show you where to go to get your Insurance Number and phone, because it simply isn’t possible to go with you to the government office and electronics stores for logistical reasons. All travellers are different, they go at their own pace to get things sorted but we encourage them to come back and catch up with their Coordinators once they have been to the other spots which are all within walking distance of the office - they even keep the office open until 6:30pm to allow for travellers to have enough time to come back after. Your Coordinator Alex emailed in to check in after you had started your job opportunity to ask for your local phone number on June 2nd 2017, which you responded to over a month later on July 7 to say that you were loving it and settling in well. Our system also shows that you were sent multiple emails between July and September (due to never receiving your local number), to which you only responded to confirm your hostel booking. We have have no response from you since then. Please feel free to contact us on feedback@globalworkandtravel.com so we can try rectify what you felt went wrong. Thank you.

Posted 7 years ago

“Dan, super super helpful and incredibly friendly whilst being throughly informative about my trip! All questions answered and incredibly confident now about what I will be doing. Thank you!”

Helpful Report

Posted 7 years ago

Hi Freya, Thanks so much for taking the time to write such lovely feedback! We are so glad your Work & Travel Expert Dan was so helpful and answered all your questions for you. We also love hearing that you'd recommend us around. Thanks for travelling with The Global Work & Travel Co.

Posted 7 years ago

“They are very friendly and have answered all my questions. Very good and easy process. I am very happy with the service i am being provided. :)”

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Posted 7 years ago

Hi Katie, Thank you for choosing The Global Work & Travel Co. for your trip! We're so thrilled you had a 5-star experience with our team, who were super friendly and answered all your questions along the way. We're over the moon that you had a great experience with us!

Posted 7 years ago

“Kaine was really informative”

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Posted 7 years ago

Hi there, Thank you for choosing The Global Work & Travel Co. for your trip! We're so thrilled you had a 5-star experience with Kaine and that he filled you in on everything and answered all your questions along the way. We're over the moon that you had a great experience with us!

Posted 7 years ago

“Very good service. :)”

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Posted 7 years ago

Thanks for the positive feedback, Cheing Yi! We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience. We are so pleased that you are enjoying your trip with The Global Work & Travel Co.

Posted 7 years ago

“Im happy with the service from the global team thank you great new start and new experiences”

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Posted 7 years ago

Thanks for the positive feedback, Scott! We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience. We are so pleased that you are enjoying your trip with The Global Work & Travel Co.

Posted 7 years ago

“Very quick and easy to organise the first part of the trip”

Helpful Report

Posted 7 years ago

Hi there, Thanks for taking the time to write such a positive review! We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Really friendly team :)”

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Posted 7 years ago

Hi Harrison, Thank you for choosing The Global Work & Travel Co. for your trip! We're so thrilled you had a 5-star experience with our team and that they filled you in on everything and answered all your questions along the way. We're over the moon that you had a great experience with us!

Posted 7 years ago

“Was very happy with the customer service, they where very patient answering all my question and I was a blessing to get a call back when requested ! They went above and beyond to make sure i understood everything!!”

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Posted 7 years ago

“Riley made this possible for me! Thank you to him!!”

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Posted 7 years ago

Hi Brayden, Thank you for choosing The Global Work & Travel Co. for your trip! We're so thrilled you had a 5-star experience with Riley and that he filled you in on everything and answered all your questions along the way. We're over the moon that you had a great experience with us!

Posted 7 years ago

“They getting me over to Australia so happy about the and Daniele was brilliant helped me through the everything and good conversations really helped”

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Posted 7 years ago

Hi Connor, Thank you so much for taking the time to share your experience with us! We're thrilled to hear your feedback and that you had such a positive experience with Daniel who helped you through the whole process and answered all your questions for you. Thanks from The Global Work & Travel Co.

Posted 7 years ago

“They gave me the experience I require”

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Posted 7 years ago

Hi Ryan, Thanks for taking the time to write such a positive review! We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Because it has allowed for me to book a trip of a lifetime!”

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Posted 7 years ago

Thanks for the positive feedback, Emma! We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“I had the absolute pleasure talking Cia. Very easy to talk and super helpful answering all my queries. Felt as though I was talking to someone I had known for a while who made me feel super comfortable, and thanks to her I am now on my way to Canada! Thank you”

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Posted 7 years ago

Hi Mia, Thank you for choosing The Global Work & Travel Co. for your Canada trip! We're so thrilled you had a 5-star experience with Cia and that she filled you in on everything and answered all your questions along the way. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Making my experience come a reality!”

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Posted 7 years ago

Hi Emily, Thanks for taking the time to write such a positive review! We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Very helpful and polite staff! Answered all my questions and gave me all the information I needed.”

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Posted 7 years ago

Hi Ashleigh, Thank you so much for taking the time to share your experience with us! We're thrilled to hear your feedback and that you had such a positive experience with our team who were helpful and polite throughout the entire process. Thanks from The Global Work & Travel Co.

Posted 7 years ago

“Great service and very friendly”

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Posted 7 years ago

Hi Callum, Thank you for choosing The Global Work & Travel Co. for your trip! We're so thrilled you had a 5-star experience and that your Work & Travel Expert was super friendly and answered all your questions along the way. We're over the moon that you had a great experience with us!

Posted 7 years ago

“My spokeswoman was so lovely and was very chilled back to have a laugh”

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Posted 7 years ago

Hi Sherena-Lee, Thanks for taking the time to write such a positive review! We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Very informative and helpful”

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Posted 7 years ago

Global Work & Travel is rated 4.8 based on 7,289 reviews