Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 1, 55 Collins Street, Melbourne, Victoria
Rating: 4.83

4.8 Rating 7,289 Reviews

98 %

of reviewers recommend Global Work & Travel

4.8

Based on 7,289 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Global Work & Travel:

Established since 2008 and with 4 global offices, 100 staff and more than 75,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

social@globalworkandtravel.com

Location:

Level 1, 55 Collins Street,
Melbourne
Victoria
3000

Write Your review

Tell us how Global Work & Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are so easy to talk to and cover everything!”

Helpful Report

Posted 7 years ago

Hi Jenna, Thanks so much for taking the time to write such lovely feedback! We are so glad your Work & Travel Expert was so helpful, easy to talk to and answered all your questions for you. Thanks for travelling with The Global Work & Travel Co.

Posted 7 years ago

“Very informative and helpful over the phone”

Helpful Report

Posted 7 years ago

Hi Joel, Thank you for choosing The Global Work & Travel Co. for your trip! We're so thrilled you had a 5-star experience with our team and that they filled you in on everything and answered all your questions along the way. We're over the moon that you had a great experience with us!

Posted 7 years ago

“Mate, Kayne has been the fucking best help with this trip. Walked me through each and every step, what a legend! Seriously, give this slut a promotion, he has earned it. Thanks for all your support bro.”

Helpful Report

Posted 7 years ago

“Very friendly service and informative, and making me look forward to my trip”

Helpful Report

Posted 7 years ago

Thanks for the positive feedback, Josh! We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience. We are so pleased that you are enjoying your trip with The Global Work & Travel Co.

Posted 7 years ago

“Phone call was fair and easy, well presented and a nice experience.”

Helpful Report

Posted 7 years ago

Hi Ashley, The Global Work & Travel Co. prides itself on providing a premium service to all of our customers, so we were hoping for some feedback on how we can help make this a 5-star experience for you? If you could please get in touch via feedback@globalworkandtravel.com that’d be great! :) Thanks!

Posted 7 years ago

“Very helpful, informative and lovely to work with.”

Helpful Report

Posted 7 years ago

“Very welcoming and informative. Answered all my questions with no problems.”

Helpful Report

Posted 7 years ago

Hi there, Thank you so much for taking the time to share your experience with us! We're thrilled to hear your feedback and that you had such a positive experience with our team and that they were super welcoming and informative in answering all your questions. Thanks from The Global Work & Travel Co.

Posted 7 years ago

“They gave us lots of very helpful information and the staff were friendly.”

Helpful Report

Posted 7 years ago

Hi there, Thanks so much for taking the time to write such lovely feedback! We are so glad your Work & Travel Expert was so helpful and answered all your questions for you. Thanks for travelling with The Global Work & Travel Co.

Posted 7 years ago

“They were so friendly and were willing to answer all of my questions and made me feel at ease about travelling.”

Helpful Report

Posted 7 years ago

Hi Emma, Thanks for taking the time to write such a positive review! We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“This company is obviously dodge. They are money oriented. They told me if I do volunteer work that food and accommodation is covered but need to pay a sponsorship amount that is obviously food and accommodation costs. Because I became sceptical they then told me they would not qualify me? Qualify me? When I looked up the big 5 volunteer work I realise this company is just hijaking and putting their own costs on top. The other websites were honest about the terms and conditions. How dare they. They are a snake of a company. The company is also definitely paying people to enter reviews. A true Snake. They are purposely deceiving.”

Helpful Report

Posted 7 years ago

Hi there, we’re sorry to hear you think we’re 'dogdy', our 35,000+ customer list make us one of the most travelled gap year companies in the world, and it's a shame you aren't able to experience that too. In order to make sure you qualified for our programs you would have spoken to one of our Work & Travel Experts, this is the process we go through to ensure you’re eligible and over 35,000 others have taken the exact same steps to qualify for our programs. Depending on your age or location you may not have qualified due to strict visa requirements needed for the nature of our trips. We can however guarantee that food and accommodation is all included in the cost, not a ‘sponsorship’ payment and we’re unsure as to whether you’re referring to the inclusion of Project Donations or not. We could not be more upfront about our terms and conditions, as each customer has to tick several boxes during the booking forms making it clear they have read and understood the conditions. We could not be more clear or upfront before you choose to book with us. If you're prepared to share your full name with us to discuss further, please get in touch via feedback@globalworkandtravel.com.

Posted 7 years ago

“They were very accommodating as I am a young traveller, and helped me to find the perfect trip. I would definitely recommend.”

Helpful Report

Posted 7 years ago

Hi there, Thank you for choosing The Global Work & Travel Co. for your trip! We're so thrilled you had a 5-star experience with your Work & Travel Expert who filled you in on everything and helped you find the perfect trip. We also love hearing that you'd recommend us around! We're over the moon that you had a great experience with us!

Posted 7 years ago

“Lovely people and great advice.”

Helpful Report

Posted 7 years ago

Thanks for the positive feedback, Melorie! We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience. We are so pleased that you are enjoying your trip with The Global Work & Travel Co.

Posted 7 years ago

“They were very kind, and answered all of my questions in a way I'd understand. Would definitely recommend.”

Helpful Report

Posted 7 years ago

Hi there, Thanks so much for taking the time to write such lovely feedback! We are so glad your Work & Travel Expert was so kind, helpful and answered all your questions for you. We also love hearing that you'd recommend us around. Thanks for travelling with The Global Work & Travel Co.

Posted 7 years ago

“All questions answered, very friendly service, amazing advice given.”

Helpful Report

Posted 7 years ago

Hi Lilli, Thanks for taking the time to write such a positive review! We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“The service was excellent. All queries and concerns where addressed! The Assistance provided is excellent and is reassuring in that we will have a safe and amazing experience! Thank you!”

Helpful Report

Posted 7 years ago

Hi Dylan, Thanks so much for taking the time to write such lovely feedback! We are so glad your Work & Travel Expert was so helpful and answered all your questions for you. We also love hearing that you've been reassured you'd have an amazing and safe experience! Thanks for travelling with The Global Work & Travel Co.

Posted 7 years ago

“Very professional Victoria and Adam both helped very much answered all our questions and concerns. I feel very comfortable and at ease after discussing with them. Thank you very much”

Helpful Report

Posted 7 years ago

Hi Tanith, Thank you for choosing The Global Work & Travel Co. for your trip! We're so thrilled you had a 5-star experience with Victoria & Adam and that they filled you in on everything and answered all your questions along the way. We're over the moon that you had a great experience with us!

Posted 7 years ago

“So easy to organise and friendly enthusiastic team”

Helpful Report

Posted 7 years ago

Hi Sarah, Thanks for taking the time to write such a positive review! We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“global travel work and co is helping me make a dream of mine come true! friendly staff and all he help I need!”

Helpful Report

Posted 7 years ago

Thanks for the positive feedback! We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience. We are so pleased that you are enjoying your trip with The Global Work & Travel Co.

Posted 7 years ago

“Was a very easy process and they were very helpful”

Helpful Report

Posted 7 years ago

Hi Tyler, Thanks for taking the time to write such a positive review! We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“DO NOT USE GW&TC. I had booked a volunteering program in Chiang Mai, Thailand. After a phone interview process I was told that I was accepted into their program and should pay a deposit and the total amount of the trip ASAP to hold my position in the program as it is their 'most popular program'. After research into the program I had paid a deposit for, the total trip amount if booked directly with the sanctuary in Chiang Mai is $1105 rather than $2600 like GW&TC is charging. Numerous attempts to gain back a full deposit have fallen short, the total being 27% ($695) of the total payment amount. GW&TC also expects their customers to book all flights with them. GW&TC have had numerous complaints regarding payment, false advertising and transparency, and have been taken to court on numerous occasions. DO NOT book with this company.”

Helpful Report

Posted 7 years ago

Hi Taylah, we're sorry to hear you feel this way about your recent experience with us. We provide everyone with the same service and same inclusions as our website and reps advise from day 1, so we truly get upset when we hear feedback like this, as it goes against our vision and purpose. When you were phoned to say you’d been accepted, this is the process we go through to ensure you’re eligible for the particular trip and over 35,000 others have taken the exact same steps to qualify for our programs. We have strict deadlines for our intakes, which are due to things such as visa submission dates & cut offs, season variables, intake capacity for our offices, and even flight limitations for some trips. Depending on the trip, these fill up especially quickly during peak periods, and on a first-in, first-served basis. We do have charges to cancel bookings, but we make these very clear to you upfront before you choose to book with us. Each customer has to tick several boxes during the booking forms making it clear they have read and understood the conditions, that their deposit is non refundable, that their trip doesn't include flights or travel insurance. On top of that, we do not expect customers to book their flights through us, they can obtain their flights from any carrier via any channel they wish we simply offer the additional service. Unfortunately, sometimes with the good comes some bad, and although there are some negative reviews, we also have some amazing experiences to share from our 35,000+ Global Travellers that have taken the adventure to see the world with an open mind and a desire to see the world in the most meaningful way. We would love it if you'd contact us on feedback@globalworkandtravel.com so we can try to rectify any of your concerns. Thanks.

Posted 7 years ago

Global Work & Travel is rated 4.8 based on 7,289 reviews