Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 1, 55 Collins Street, Melbourne, Victoria
Rating: 4.83

4.8 Rating 7,562 Reviews

98 %

of reviewers recommend Global Work & Travel

About Global Work & Travel:

Established since 2008 and with 4 global offices, around 100 staff and over 100,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

olivia@globalworkandtravel.com.au

Location:

Level 1, 55 Collins Street,
Melbourne
Victoria
3000

Write Your review

Tell us how Global Work & Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite & very helpful”

Helpful Report

Posted 6 years ago

“Great really good enthusiasm thanks Liam !!”

Helpful Report

Posted 6 years ago

“Great really helpful”

Helpful Report

Posted 6 years ago

“So helpful, loved ben, easiest life decision I have ever made.”

Helpful Report

Posted 6 years ago

“Blokes were legends very easy to understand”

Helpful Report

Posted 6 years ago

“Awful, it’s a scam guys, they just use high-pressure sales tactics to entice you into spending huge amounts on what? I’ve already spent well over a grand and that’s not even including flights, insurance, visa etc. Huge mistake using this company, I should have seen it coming when they asked for money during the first phone call. Makes me feel sick when I look back at it now. They are trained to be “nice” and “friendly” that’s how these companies are making they’re money... my advice, steer clear ..”

Helpful Report

Posted 6 years ago

Hi Alicia, We're very saddened to receive this review and very sorry that you feel this way about your experience with us. We have strict deadlines for our intakes, which are due to things such as visa submission dates & cut offs, season variables, intake capacity for our offices, and even flight limitations for some trips. Depending on the trip, these fill up especially quickly during peak periods, and on a first-in, first-served basis. Our Work & Travel Experts were simply trying to save you any disappointment from missing out on a spot. Additionally, our Work & Travel Experts explained the inclusions and the price of the trip when you spoke with them, plus they are also outlined on the booking forms you completed, which outlines the price of your flights, travel insurance and visa application fee are excluded from the trip price.

Posted 6 years ago

“The service was amazing! The team was understanding and paitent with me at all times.”

Helpful Report

Posted 6 years ago

“Very good”

Helpful Report

Posted 6 years ago

“The service I received was excellent! I got all the information I was looking for and had every question answered.”

Helpful Report

Posted 6 years ago

“Had many issues with the payments and James was very patient despite that hectic period and would even call me outside working hours to make sure we’d find an alternative solution. Great support.”

Helpful Report

Posted 6 years ago

“It was very helpful and informative. I appreciate all the support and help I received from the representatives and had a really good experience. Great service!”

Helpful Report

Posted 6 years ago

“really helpful, helped every step of the way.”

Helpful Report

Posted 6 years ago

“Really warm and friendly staff. Didn’t feel pressured at all and they were extremely understanding and knowledgeable.”

Helpful Report

Posted 6 years ago

“Global work and travel have the made the process of moving overseas a breeze! The staff are amazingly friendly and super helpful, always replying to any questions as soon as they can. I couldn't recommend them more!”

Helpful Report

Posted 6 years ago

“Awesome service Lex!!”

Helpful Report

Posted 6 years ago

“It was great very friendly and helpful”

Helpful Report

Posted 6 years ago

“Absolutely great”

Helpful Report

Posted 6 years ago

“The company was extremely pushy and since reading about other customer experiences, they have a record of preying on young people and pressuring them into paying the fees. I was given the impresssion that if i didn’t make the $500 deposit at the time, I would not be going on the trip. It was after this occurred that it was revealed to me that the deposit was non-refundable and when serious medical situations arose in my family and I could not go, I had lost the money to this company. I have been told the only way to contact the refunds team was by email and not by phone, whom have been very unforgiving and stubborn in regards to the refund.”

Helpful Report

Posted 6 years ago

Hi Bianca, We're very saddened to receive this review and very sorry that you feel this way about your experience with us. We have strict deadlines for our intakes, which are due to things such as visa submission dates & cut-offs, season variables, intake capacity for our offices, and even flight limitations for some trips. Depending on the trip, these fill up especially quickly during peak periods, and on a first-in, first-served basis. Our Work & Travel Experts were simply trying to save you any disappointment from missing out on a spot. To complete your booking, every customer is required to understand and acknowledge they have read the booking terms & conditions, where you personally confirmed your deposit was non-refundable. We definitely understand that unexpected circumstances can arise and that is why we have our lifetime guarantee deposit in place, which allows you to place your deposit on hold until you are ready and able to travel with us. You explained the serious medical situation that arose in your family and our team were extremely compassionate and even offered you a complete refund on your trip balance when you were only entitled to a partial refund. Your deposit is still on hold with us and is still valid for our lifetime guarantee. When you are ready to travel, you can get back in touch with our team to start planning your trip or you can switch to any of our other trips.

Posted 6 years ago

“Absolutely the most friendliest and helpful phone call I’ve ever had! Talking to such a kind hearted person who really understood me and knew exactly what to say and how to say it.”

Helpful Report

Posted 6 years ago

“Excellent!!”

Helpful Report

Posted 6 years ago

Global Work & Travel is rated 4.8 based on 7,562 reviews