Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 1, 55 Collins Street, Melbourne, Victoria
Rating: 4.83

4.8 Rating 7,139 Reviews

98 %

of reviewers recommend Global Work & Travel

4.8

Based on 7,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Global Work & Travel:

Established since 2008 and with 4 global offices, 100 staff and more than 75,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

social@globalworkandtravel.com

Location:

Level 1, 55 Collins Street,
Melbourne
Victoria
3000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was super excited to be Au-Pairing in Europe for the first time! The first 2 weeks with my host family were a bit rocky, I reached out to my trip coordinator and they gave me SUCH great advice. After taking their advice me and my host family have great communication and all parties are happy with our placement.”

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Posted 9 months ago

“So far I've gotten the experience that was described to me on the site. And my travel coordinator helped with all the stages of getting here.”

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Posted 9 months ago

“Coming from New Zealand and heading to Scotland, my experience with my Trip Co-ordinator Krystal was exceptional. Global has made two things possible right from the get-go, obtaining a job and accommodation from outside the UK before my arrival. Without Global, I cannot imagine how this would have been possible. Upon that, the job I got is unlike anything else I have ever done where the team is great, staff meals are provided, accommodation is provided, I've met and made friends with people from back home and with locals in Scotland as well as the guests coming into the hotel I work at from all around the world. Being able to experience the UK as I wanted to experience it was also an important thing which I wanted to bear in mind while planning my trip. I was able to hold the booking for Generator and stay with other friends living on the outskirts of London. Having the ability to plan my own living arrangements prior to arriving in London is something I appreciate and commend Global Work and Travel for because it made my experience that much more memorable and positive all round. Thus far, it's a life changing experience - I couldn't look back, only forward. Thank you, thank you, thank you.”

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Posted 9 months ago

“The communication and friendliness we got from our global workers!”

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Posted 9 months ago

“The whole pressure and stress of organising my trip was relieved from me going with Global Work & Travel. My Trip Coordinator Holly is amazing!! She helped me prepare for the move overseas and made the whole process of finding work so easy. If anyone else has the pleasure of having Holly as their trip coordinator then they're in safe hands! She's always there if I have any questions and gives the best tips and tricks from her experience with travelling as well as her local knowledge of the UK. I get so excited to show her pictures from my trip so far to share my excitement and experiences with her. Thank you global work & Travel. Most importantly THANK YOU HOLLY.”

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Posted 9 months ago

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Posted 9 months ago

“The service from global was really helpful and made me feel at ease about moving to the other side of the world! I secured a job (very easily) with the assistance of Asti. The packing list etc are useful and thoughtful helpers to preapre you fro your jounrey and there are enough checkin opportunities before your trip starts. I had a few hiccups when I arrived in Australia with my pickup service and calls to the helpline cost me dearly. The set up of the mobile sim and bank card are really helpful, as well as assistance with your TFN if needed and guidance for Medicare (if applicable). The trips (national park and surfing) I had on my first two days were excellent and i really enjoyed them, although it would have been nice if they could be shared with other Global travellers. I am looking forward to my Great barrier Reef trip too. I have given four stars as I was not very comfortable sharing a mixed dorm in my first hostel and I think an option for single sex dorms should be given, I would have also expected a slightly better quality of accommodation for the first week for the price that is being paid. I also think a wider range of employment options could be beneficial.”

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Posted 9 months ago

“The experience was absolutely amazing! I enjoyed the course and Global Work and Travel was a big part of me going! Without their help I wouldn't know where to start they are very helpful and throughout my experience I was very grateful to have them”

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Posted 9 months ago

“Everything went so smoothly and I had the most amazing experience! I taught the most amazing kids and got to go to the Phi Phi Islands with the help of global work and travel!”

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Posted 9 months ago

“Shona is always there and ready to help wherever I need it. Being very enthusiastic about everything she does which was great when the nerves hit home.”

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Posted 9 months ago

“I'm a big fan of being outdoors, whether it be walking or climbing etc. the springbook trail walk was unreal, views from tops of peaks giving a whole view of the city and more. Then the surfing was just loads of fun, never done it before but would love to go again! Trip coordinator done a huge help for sorting it as I wouldn't have known where to start looking to be able to get booked on to the trip. Being picked up close by the hostel I was at helped massively too, saved me getting lost and missing out.”

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Posted 9 months ago

“The experience was lovely, everything was taken care of in a substantial manner. Little scary when it came to the timing of interviews, I think resume's should have probably been sent out earlier than they were but it is all well as everything turned out well. The accomodation provided was alright, probably not worth the money, an inclusion for a private room seems more fair. Overall, it was a fulfilling experience, Holly was amazing and tried her best to get us ready. Her reception was amazing and she really helped us out when we arrived and continues to check in on us.”

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Posted 10 months ago

“I signed up to Gloval Work Travel in January for a working holiday trip in Canada. They have been amazing at helping me with the visa process, telling me what to expect in my chosen destination and helping me secure an amazing job. Without all the help I wouldn't be having the amazing experience I'm having. Big thank you to the team that made it possible. Would recommend to anyone looking to do a working holiday abroad.”

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Posted 10 months ago

“My trip coordinator Gagan was awesome. Meeting me at the airport warmly in Nepali fashion. He informed me I was the only volunteer. This was a bit of a shock to be honest. It turned out Gagan offered to take me up to his home village and visit his school. 40km from the Tibet border. No Global persons has been there. The multiple school visits I did were inspiring for me and beautiful children. Most nights the principal would join us for dinner. He also runs a farm. Planting rice on the steep slopes of this village. After 5 days up there, I returned to Kathmandu. Rested then headed to the orphanage and home stay. It turned out there was a volunteer from a different agency also volunteering there. We teamed up and had an awesome experience with these special children. A mix of helping with their homework and playing games we had brought. They love their music and I left my blue tooth boom box with them. I spent a lot on extra items for this group of wonderful children. I was brother Tony to all of them. And stated an extra 4 days. Our host family were warm and welcoming. A clean new home cooking and facility s were above expectations. Apsala our host was inspiring and loves the orphanage kids and really cares for their welfare. This orphanage is supported by a Swiss group. However I would like to say apparently a representative from Global visits once a year. Global say profits from my trip and others goes to this community. It is apparent nothing has been contributed to this orphanage. A significant amount was allocated to a dog shelter some where I do not know. But nothing to this orphanage from which Global is making significant income from paying volunteers like myself. I truly believe the orphanage is a much higher priority than stray dogs. They need assistance in basic lighting. An improved kitchen washing space to clean large pots and pans and all the dishes from 40 meals a day for three meals. They currently was on a concrete bunker at ground level. The two Aunty s care and work so hard. Maybe a higher large sink at waist height may assist their washing process and save their backs. I really hope some one in your company takes note of my feedback and I will be following up on this personally. Thanks for this opportunity. I would love to return in another way.”

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Posted 10 months ago

“When I got here I met a group of people around the same age and whom all enjoyed doing the same types of activities together and this was all through global”

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Posted 10 months ago

“Asti has been super amazing from the very beginning! She made the whole process really smooth, she was always ready to answer all my questions promptly and it made settling into Australia so much easier. Apart from the pre-travel plans, she checked in every week since I've been here to ask how my trip has been, and I enjoy sharing the wonderful moments with her.”

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Posted 10 months ago

“Shona has been fantastic since the minute she has been in contact with me and the money I spent has been more than worth it. I am really enjoying my work placement so far and I am more than happy with every aspect of my trip. I would highly recommend global work and travel to anyone who is doing a working holiday for the first time.”

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Posted 10 months ago

“Amazing so far! Really loving Buenos Aires.”

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Posted 10 months ago

“The amazing service that has been provided and the fact that I had a job over here pretty much the minute I landed, it really takes the stress away. There has been so much adventure already! And I can't wait for more”

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Posted 10 months ago

“I am disappointed and disgusted in this company. I unfortunately had to cancel my trip due to medical reasons and I understand terms of conditions but having in a contract that you lose all your money towards the trip if you haven’t reached a 50% deposit is terrible customer service. If you want to work overseas I would not Recommend this company. There policies are horrible especially discrimination towards someone with a life threatening illness”

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Posted 1 year ago

Hi Aidan, Thank you for your feedback. We are truly sorry to hear about your disappointment and understand how frustrating it can be to cancel a trip due to medical reasons. When you registered, you indicated that you had no medical conditions, both during your welcome call and in your gWorld profile. Later, it was disclosed by yourself that you take medication for a medical condition, which is important information we needed at the time of booking. Our cancellation policies are in place to ensure fairness and were communicated to you at registration. Clause 7 of our Terms and Conditions, which you agreed to, specifies that all medical conditions must be disclosed before booking. This allows us to accommodate any required needs and ensure a safe and enjoyable trip for you. We aim to provide excellent service and deeply regret that you feel let down. Please know that our policies are designed to protect both our customers and our company, and we do not discriminate against anyone with medical conditions. If you have any further questions or need additional assistance, please don't hesitate to contact our support team.

Posted 11 months ago

Global Work & Travel is rated 4.8 based on 7,139 reviews