The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional, delivery went well.”

Helpful Report

Posted 2 years ago

Thank you so much for shopping with us, Erica, and thank you for your 5 star rating! We really appreciate your kind words, and are so happy to hear that you found us to be very professional and that the delivery went well. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 2 years ago

“Great. Tell customers no checks/cashiers checks to pay. David Marcado was wonderful helping us! (David might have said no cks. Don’t remember. )Thanks”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Karon, and thank you for your review! We're very happy to hear that you had a great shopping experience, and that David was wonderful helping you! We are sorry that there was any confusion about checks or cashiers checks to pay. That sounds frustrating! Our manager will takes steps to improve communication about this right away, so we can do better in the future. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Donna was amazing on all of shopping experience with Great American Home store.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Jeffrey, and thank you for your review. We're very happy to hear that Donna was amazing and made sure your shopping experience was enjoyable. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I’ve shopped here since the first store in South Haven Mississippi. Would NOT go anywhere eles. Know what I want when I come into store. Never have I been disappointed. Thank you Great American Home Store!”

Helpful Report

Posted 2 years ago

Thank you for coming back to shop with us again, Vickey, and thank you for your review. We really appreciate the loyalty you've expressed to our store since its opening in Southaven. We're very happy to hear that you have never been disappointed, and we hope you are enjoying your purchases very much. We'd like to thank you for your kind words and will make sure that you continue to have the Great American Home Store experience that you love! We're looking forward to your next visit. Please stop by and visit with us again soon.

Posted 2 years ago

“My salesman was knowledgeable and helpful as well as the guys that delivered. I’m glad I decided to complete my sale.”

The Great American Homestore 5 star review on 15th March 2023

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Liz, and thank you for your 5-star review! We're very happy to hear your salesman as well as the delivery guys were helpful, and that you are so happy you decided to complete your sale! We hope you are enjoying your purchase very much, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Our salesman was very friendly, helpful and knowledgeable. He understood exactly what we were looking for, and assisted us in in making our selection.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Alyse, and thank you for your review. We're so glad to hear that our salesman was friendly, helpful, and knowledgeable, and that he understood exactly what you were looking for. We appreciate your business and kind words! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Hollywood did fine job”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Wayne, and thank you for your review! We're very happy to hear that Hollywood did a fine job when you visited us. We hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very Good, on time delivery and employee very kind”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Dortha, and thank you for your review. We are pleased to hear that both your delivery was on time and that you found our employees to be kind. We really appreciate your business, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“My experience turned out very good at TGAH! The staff was very friendly and accommodating. I highly recommend them for all your home furniture needs!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Donnie, and thank you for your review! We're thrilled to hear how we earned your recommendation for all home furniture needs! That's one of the best compliments we could get, and as a local business, we greatly appreciate your recommendation! We're also very happy to hear that our team was very friendly and accommodating. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great America home store has good quality furniture excellent customer service”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tina, and thank you for your 5-star review! We're delighted to hear that you found good quality furniture and excellent customer service when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“When I came in I was greeted and I already knew what I wanted. Sales person did an excellent job great Quality furniture”

Helpful Report

Posted 2 years ago

Thank you so much for shopping with us, and for your 5-star review! We are glad to hear that you already knew what you wanted and that our salesperson did an excellent job helping you find the great quality furniture you were looking for! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“John from the Appling Store in Memphis TN made our experience buying furniture for our new home soo exciting and easy! With the delay I have been hearing about the time it takes for furniture to be available was not an issue for us. Thanks John and Great American Home Store for everything!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, April, and thank you for your review! We're very happy to hear that John made your furniture shopping experience so exciting and easy! We're also very happy to hear that the delays that have been affecting some furniture purchases were not an issue for you. We hope you are greatly enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“It was a great shopping experience and David Mercado made it all great! He was absolutely wonderful!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Richard, and thank you for your review! As a local business, we're very happy to hear that you had a great shopping experience with David, and that he was absolutely wonderful. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit us again soon!

Posted 2 years ago

“My experience was a very good one. Good quality furniture at affordable prices.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Sheri, and thank you for your review! We're very happy that you had a good shopping experience with us, and that you found good quality furniture at affordable prices. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please come by and visit us again soon!

Posted 2 years ago

“Great American has always been our favorite place to shop. Its a one-stop shop, thanks”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Fred, and thank you for your review. As a local business, we're thrilled to hear that our store is your favorite place to shop! We appreciate you, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Had a very pleasant shopping experience. Our salesperson, Carol Sanders was a great help in selecting the tables I was looking for. Then searched the store with me hunting lamps to go with them. Unfortunately did not find lamps. I am very pleased with my purchase and plan to return when I need anything else!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Linda, and thank you for your review! We're very happy to hear what a pleasant experience you had shopping with us, and that Carol was a great help in selecting the tables you were looking for. We're also thrilled to hear how pleased you are with your purchase! As a local business, your feedback is very important to us, and we're very happy to hear that you'll be coming back to shop with us again. We're looking forward to your next visit. Please stop by and visit with us again soon!

Posted 2 years ago

“Delivery made a mistake and brought us the wrong mattress but the guys were very nice and quickly went back to the store and brought us back the one that we had ordered. Very polite, very professional and very timely.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very sorry that delivery made a mistake and brought you the wrong mattress. We are happy to hear that our delivery guys were very nice and quickly went back to the store and brought back the one you had ordered immediately. We're also very happy to hear how polite, professional, and timely you found our team to be! We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Crystal, and thank you for your review! We're very happy to hear that you found great service when you shopped with us. As a local business, your feedback is very important to us! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I love the GAHS for the furniture they have”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Anita, and thank you for your review! We're very happy to hear that you love us for the furniture we have! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“Our sales person was very helpful and answered any questions we had.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Susan, and thank you for your review! We're very happy to hear how your salesperson was very helpful, and answered any questions you had. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews