The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service, the sell person is friendly”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found good customer service and a friendly salesperson when you shopped with us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very helpful and knowledgeable.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Leang, and thank you for your review! We're very happy to hear that you found our team very helpful and knowledgeable when you shopped with us. We hope you are enjoying your new furniture, and we would love to help you again! Please stop by and visit with us again soon.

Posted 2 years ago

“Alan was a great sales person. He didn't pressure us or follow us while we were looking. We will ask for him again in future shopping and also refer him to friends and family. Great job Alan. 👏”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Patti, and thank you for your review. We're very happy to hear what a great salesperson Alan was, and that he didn't pressure you or follow you around. That sounds like exactly the kind of hassle free experience we want every customer to have! We hope you are enjoying your new furniture, and we would love to help you again. Please stop by and visit with us again soon!

Posted 2 years ago

“I was very pleased with the selection and the quality of the furniture. I was also very pleased with my sales-person - Donna. She was friendly, informative and helpful without hovering and being pushy. I have purchased from Great American for many years. Each time I'm ready to purchase furniture, I shop various stores and always come back and by from Great American.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Marsha, and thank you for your review! We're very happy to hear how pleased you were with the quality and selection of our furniture. We're also very pleased to hear how pleased you were with Donna, and that she was helpful, friendly, and informative without being pushy. We also greatly appreciate that you always come back and shop with us! We hope you are enjoying your new furniture, and we're looking forward to your next visit. Please stop in and visit us again soon!

Posted 2 years ago

“I like how we were left on our own to look and talk. If we needed our sales person then we knew where to find her.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Donna, and thank you for your review! We're very happy to hear how much you liked being left on your own to look and talk, while your salesperson made sure you knew where to find her if you needed her. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop in and visit us again soon!

Posted 2 years ago

“Excellent customer service! Friendly environment, and my salesperson was helpful and created a warm atmosphere. Delivery was prompt and the crew was careful and very professional!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Eunice, and thank you so much for your 5-star review! We're very happy to hear that you found excellent customer service, a friendly environment, a helpful salesperson, and a warm atmosphere. We're also very happy to hear how prompt, careful, and professional our delivery team was. As a local business, your feedback is very important to us, and we're very pleased to hear how wonderfully everything went when you shopped with us! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“My experience with this particular GAH was amazing! From the time that we arrived, to the time we left was nothing short of a GREAT! I have to shine to spotlight on my salesman Mr. Joe! This man was very professional, knowledgeable, and we over and beyond what was required. I could go on and on but I will close with I recommend and rate this store 5 stars!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Latisha, and thank you for your review! We're thrilled to hear that you had an amazing experience shopping with Mr. Joe, and that he was professional, knowledgeable, and went above and beyond to help you. That's exactly the kind of furniture shopping experience we want every customer to have! We greatly appreciate your recommendation, and we hope you are greatly enjoying your purchase. We'd love to help you again in the future. Please come by and visit with us again soon.!

Posted 2 years ago

“I’m in love with my new mattress! I suffer from sciatica and I’m afraid my old mattress was partly to blame. I set out on a mission and Daniel helped me complete my mission. Although he is new and I threw a zillion questions at him, he never failed me. He found the answers right away if he was unsure. He could also tell if I wasn’t understanding what he was saying. Very pleasant experience! I’m a repeat customer to The Great American Home Store and plan to return for any other furniture needs.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your 5-star review! As a local business, your feedback is very important to us, and we're very happy to hear that Daniel was able to help you complete your mission, answer all your questions, and check on anything he may have been unsure about. We're very pleased to hear that your shopping experience was very pleasant, and we're thrilled that we were able to earn your repeat business! We hope you continue to sleep wonderfully on your new mattress, and we're looking forward to helping you again. Please stop by and visit with us again soon.

Posted 2 years ago

“On time friendly delivery, and we love this new sofa set!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Susannah, and thank you for your review! We're very happy to hear that you had on time, friendly delivery. We're also very pleased to hear how much you love your new sofa set! As a local business, your feedback is very important to us, and we're happy to hear how pleased you are with the service and your new furniture. We hope you continue to enjoy your new sofa set, and we would love to help you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

“Delivery went smoothly!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Dan, and thank you for your review. We're very happy to hear how smoothly your delivery went. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I love the quality of the furniture”

Helpful Report

Posted 2 years ago

Thank You for shopping with us, Vonita, and thank you for your 5-star review! We're very happy to hear how much you love the quality of the furniture. We hope you are enjoying your purchase, and we would love to help you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

“Totally pleased.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Carolyn, and thank you for your review. As a local business, your feedback is very important to us. We're very happy to hear that you are totally pleased! We hope you are enjoying your new furniture greatly, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Good collection, great customer service.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Ron, and thank you for your review! We're very happy to hear that you found a good collection and great customer service when you shopped with us! we hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“Enjoyable shopping experience.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Larry, and thank you for your review. We're very happy to hear that you had an enjoyable shopping experience when you shopped with us! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Excellent service and experience, but was never offered. Military discount. Only offered discount if I paid cash.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Jeff, and thank you for your review! We're very happy to hear that you had an excellent experience and excellent service. We are sorry to hear that you were only offered a discount for paying cash, and that you weren't offered a military discount. That sounds frustrating! Our managers have been looking into this for you, and we hope they are able to resolve everything to your satisfaction. We hope you'll give us a second chance, so that we can show you how much better we can do! Please stop by and visit with us again soon.

Posted 2 years ago

“Loved the experience”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Virginia, and thank you for your 5-star review! We're very happy to hear how much you loved your experience shopping with us, and we'd love to help you again in the future! We hope you are enjoying your new furniture, and we hope you'll stop by and visit with us again soon!

Posted 2 years ago

“Friendly service”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, David, and thank you for your review! As a local business, we're very happy to hear that you found friendly service when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Service was great!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Nastassia, and thank you for your review! We're very happy to hear that you found great service when you shopped with us, and that we earned your 5-star review! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Always enjoy doing business with The Great American Home Store. They are easy to deal with and stand behind their products.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us again, Whit! As a local business, we're very happy to hear that we've earned your repeat business by being easy to deal with and standing behind our products. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great buy and good customer service. We have visited the main store.....outstanding selection of furnishings”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Nataline, and thank you for your review! As a local business, your feedback is very important to us, and we're very happy to hear that you found a great buy and good customer service when you shopped with us. We're also pleased to hear that you found an outstanding selection of furnishings when you shopped with us! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews