The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both salespeople we dealt with were great, very knowledgeable and followed up with the arrival time of furniture.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Elaine, and thank you for your review. As a local business, your feedback is very important to us, and we're very happy to hear that both salespeople you dealt with were great! We're also pleased to hear they were very knowledgeable and followed up with you about the arrival of your new furniture. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“Love!!! Prices and quality of furniture”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your 5-star review! As a local business, your feedback is very important to us, and we're thrilled to hear that you love shopping with us! We're also pleased to hear that you loved the prices and the quality of the furniture. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“We thoroughly enjoyed our experience at TGAH. Diane was a superb salesperson and represented our wishes perfectly. We were given space and time to examine different options, but she was very helpful to point us in the right direction when needed.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Barbra, and thank you for your review. We're very happy to hear that you thoroughly enjoyed your experience shopping with us, and that Diane was a superb salesperson who represented your wishes perfectly. We're very pleased that she was available to point you in the right direction when needed, while giving you the time and space to examine different options. That sounds like exactly the kind of hassle free experience we want every customer to have! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“Great selection of furniture. Salesman was very friendly and helpful. Delivery crew was fast and courteous.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Fredric, and thank you for your review! We're very happy to hear that you found a great selection of furniture when you shopped with us, and that you found your salesman to be very friendly and helpful. We're also pleased to hear that our delivery crew was fast and courteous when they delivered your new furniture. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Staff were pleasant and helpful. Delivery was made as scheduled despite the ice storm. The furniture was a great value”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Laura, and thank you for your review. We're very happy to hear that our staff was pleasant and helpful, and that your delivery was made a scheduled despite the ice storm. We're also happy to hear that your furniture is a great value! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Always helpful and has always had what I needed”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Laqueta, and thank you for your review! We're very happy to hear how helpful you always find us to be, and that we always have what you need. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The salesman and clerical staff were all wonderful. They got me taken care of. The warehouse staff were also very helpful.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Dwayne, and thank you for your review. We're very happy to hear how wonderful our salesman and clerical staff were when you shopped with us. We're also very happy to hear that our warehouse staff was also very helpful and that they were able to get you taken care of. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

“Great service with no hassle.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, William, and thank you for your 5-star review! We're very happy to hear that you found great service with no hassle when you shopped with us. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon.

Posted 2 years ago

“Love the coach and great staff at the store thank you”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Micah, and thank you for your 5-star review! We're very happy to hear how much you love your new couch, and that our staff at the store was great when you shopped with us. We hope you continue to enjoy your new couch, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very good customer service and fast delivery”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tiffany, and thank you for your review! As a local business, your feedback is very important to us. We're very happy to hear that you had very good customer service and fast delivery when you shopped with us. We hope you are enjoying your purchase, and we'd love to help you again. Please stop in and visit with us again soon!

Posted 2 years ago

“Great service from James. Highly recommend Great American Home Store.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you had great service from James, and that you highly recommend our store. We appreciate you, and we hope you are enjoying your purchase! We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“In and out quickly, very nice salesperson, very helpful and courteous. I will remain a loyal customer. I am very satisfied with my purchase.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Mrs. Williams, and thank you for your review! As a local business, your feedback is very important to us. We're very happy to hear that you were in and out quickly, and had a very nice salesperson who was very helpful and courteous. We're also very happy to hear that you will remain a loyal customer because of this. That's an amazing compliment in itself! We hope you continue to be satisfied with your purchase, and we're looking forward to helping you again. Please stop by and visit with us again soon!

Posted 2 years ago

“I love my desk”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Elizabeth, and thank you for your review! We're very happy to hear how much you love your new desk, and we hope you continue to enjoy it. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I worked with James Drane 44 years ago at Levitz’’s furniture store. I wouldn’t buy from anyone but him. He is a professional in all ways. Your entire staff was very knowledgeable & courteous. The delivery guys were very courteous”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Chuck, and thank you for your review! We greatly appreciate how loyal you are to shopping with James, and that you found our entire staff, including the delivery guys, to be very knowledgeable and courteous. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Our experience with tThe Great American Homestore was very good we would come back when we buy more furniture!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, David, and thank you for your review! We're very happy to hear that your experience with us was so good, you will come back to buy more furniture! Earning a repeat visit from our customers is very important to us, and we're very happy that our team gave you such great customer service that you will shop with us again in the future. We hope you are enjoying your new furniture, and we are looking forward to your next visit. Please stop by again soon!

Posted 2 years ago

“Excellent Customer Service! Salesman was not pushy! Will definitely be back to buy another piece once from him once I get my balance paid down! Delivery Guys were awesome too! Took very good care of the heavy piece I bought!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Kim, and thank you for your review! As a local business, your feedback is very important to us. We are very happy to hear that you found excellent customer service, and a salesman who wasn't pushy. We're also very pleased that your delivery guys were also awesome and took great care of the heavy piece you bought. And to hear that our team did such a wonderful job that we've earned your future business too is amazing! We hope you continue to greatly enjoy your purchase, and we're looking forward to your next visit. Please stop in and visit again soon!

Posted 2 years ago

“Tim is awesome. Very helpful and nice”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Kenneth, and thank you for your review! We're very happy to hear that Tim was awesome when you shopped with us, and that you found him to be very helpful and nice. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very professional, courteous staff”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! As a local business, your feedback is very important to us, and we're very happy to hear that you found a very professional, courteous staff when you shopped with us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Furniture arrived quickly and was expertly assembled.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Lucy, and thank you for your review! We're very happy to hear how quickly your new furniture arrived, and that it was expertly assembled. We hope you are enjoying your new furniture, and we'd love to help you again in the future! Please stop by and visit with us again soon.

Posted 2 years ago

“They have a large selection of furniture.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Lisa, and thank you for your review! We're very happy to hear that you found a large selection of furniture when you visited us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews