The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“People are so friendly.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Donna, and thank you for your review. We're very happy to hear that you found our team to be so friendly! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“The worker's at great American home store are the best very helpful friendly I would tell everyone visit the store you will be satisfied.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tracey, and thank you for your review! We're very happy to hear that our workers are the best, and that you found everyone to be very friendly and helpful. And we greatly appreciate your referral. As a local business, that means a lot to us! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Informative and helpful”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Shelly, and thank you for your review! We're very happy to hear that you found our team informative and helpful when you shopped with us. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 2 years ago

“I love my new pictures and the rattan candle holder I purchased at the closeout sale. Prices were good.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Katherine, and thank you for your review! We're very happy to hear how much you love your new pictures and candle holder you purchased for great prices at our closeout sale. We hope you continue to greatly enjoy your purchases, and we'd love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“Looks great, very professional work and is much more than I anticipated. Thanks”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Arch, and thank you for your review! We're very happy to hear how great your new furniture looks, and that our work was very professional. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“Salesman very polite answered all questions. No high pressure just great customer service.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that your salesman was very polite, and answered all your questions. We're also very happy to hear that he didn't pressure you, and provided great customer service! That's exactly the kind of experience we want every customer to have when shopping with us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Our salesman Clay was great to work with. A man of integrity. Delivery crew was outstanding.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Clay, and thank you for your review. We're very happy to hear how great Clay was to work with, and that he's a man of integrity. We're also very happy to hear how outstanding our delivery crew was. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great customer service”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Kysha, and thank you for your review! We're very happy to hear that you had great customer service when you shopped with us. We hope you are enjoying your purchase, and we'd love to help you again. Please come by and visit with us again soon!

Posted 2 years ago

“I went to the Olive Branch store that is closing and after some barging I got a 5 draw chest for $99.99. One draw was messed up but I fixed it. Good service.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Virginia, and thank you for your review! We're very happy to hear that you were able to get a great deal on a 5 drawer chest during our store closing sale at Olive Branch. We're also very happy to hear that you received good service when you shopped with us! We hope you are enjoying your purchase, and we'd love to help you again, please stop by and visit with us again soon!

Posted 2 years ago

“My whole experience at GAHS was great. Starting with the unbelievable service I received from Tracy. Mr.Ron all I can see is take care of her cause she is great and goes the extra mile for her customers. The delivery was easy and arrived on time. Thank u so much.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Jeff, and thank you for your review! We're very happy to hear that your whole experience shopping with us was great, that Tracy provided unbelievable service, and that she is great and goes the extra mile for her customers. We're also very pleased to hear that you delivery was easy and arrived on time. We appreciate you, and we hope you are enjoying your purchase! We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The customer service and buying process were wonderful and so easy.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Cindy, and thank you for your review! We're very happy to hear that our customer service was wonderful, and that our buying process was so easy. As a local business, we greatly appreciate your feedback! We appreciate you, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Salesperson Jonathan was fantastic!! Great experience”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tracie, and thank you for your review! We're very happy to hear that salesperson Jonathan was fantastic, and that you had a great experience shopping with us! As a local business, that's very important to us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very professional knowledgeable regarding my requests.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Dale, and thank you for your review! We're very happy to hear that our team was very knowledgeable and professional regarding your requests. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit us again soon!

Posted 2 years ago

“The person waiting on us was very knowledgeable and nice. It was a pleasure dealing with her. Will refer my friends”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Ray, and thank you for your review. We're very happy to hear that the person waiting on you was very nice and knowledgeable, and that it was a pleasure dealing with her. We also appreciate your referral to your friends. Especially as a local business, that referral means a lot to us! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Berry professional people”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Nelson and Rosa! We're very happy to hear you found our team to be very professional people. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Always friendly and helpful”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Linda, and thank you for your review. We're very happy to hear that you always find us friendly and helpful when you visit. Especially as a local business, that is wonderful for us to hear! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great experience from entering front door to the delivery.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Brenda, and thank you for your review! As a local business, we're very happy to hear what a great experience you had shopping with us, from the time you entered the front door all the way through delivery! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“Great service and prices! Very helpful and friendly. Charge too much for delivery”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Brenda, and thank you for your review. We're very happy to hear what great service and prices you found when you shopped with us, and that our team was very helpful and friendly. As a local business, that means a lot for us to hear! We are sorry to hear that you found the delivery price to be too high. That sounds frustrating! Our managers will take a look at that to see what we can improve. We do hope that since our White Glove Delivery does include all needed assembly and setup in the room of your choice, that you were able to enjoy your new furniture immediately, without the time and hassle of having to assemble and move it yourself. We hope you are greatly enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Mark was an awesome salesman. I always wanted a Sterns and Foster masttress. I will come see Mark again if I should ever need anything. Love the way he likes playing the bass guitar. I play so it was cool to talk about music also. Thank you Great American for everything. And I truly mean it. Robert N. Matthews”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Robert, and thank you for your review. We're very happy to hear how much you loved working with Mark to find the mattress, and that you guys had a great time talking about music, too! And we're also very happy that you had such a great experience shopping with us that you'll be returning the next time you need anything. We are looking forward to your next visit, and we hope you are enjoying your new mattress in the meantime. Please stop by and visit with us again soon.

Posted 2 years ago

“Love our dinning set.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, James, and thank you for your review. We're very happy to hear how much you love your new dining set! We hope you continue to enjoy it, and we would love to help you again. Please stop by and visit us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews