The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even tho a salesmen didn't facilitate thir purchase, everyone else was so helpful. I was able to make the purchase by phone via the young lady who answers the phone. But Daniel really made my day in assisting with the install. I texted him pics and he advised best he cld and it all worked out perfectly. He took Time after hours to assist me by phone and I soo appreciated that. I've purchased from here before and my leather sofa and cocktail ottoman still look like new. Thanks a bunch Irish”

The Great American Homestore 5 star review on 28th April 2023

Helpful Report

Posted 2 years ago

Thank you so much for shopping with us, Irish, and thank you for your review! We are so glad to hear that Daniel made your day by assisting you by phone and after hours with the install. We really appreciate your kind words and your loyalty to our store - it means a lot to us! And we're delighted to hear that your leather sofa and cocktail ottoman that you previously purchased from us still look like new! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit with us again soon.

Posted 2 years ago

“Allen was fantastic we worked with Blair for many years and she moved. Allen was the one who did not just charge us asked if we needed any direction and pointed that way. When it was time to ask I went to find him which was great he was not just lurking he was allowing my wife and I to talk through things and when we needed his help he was there every step of the way. A few days later we returned to see he about getting my son a new bed and mattress and he was awesome with asking my 14 year old son what he liked and he knew our price range and he helped our son feel apart of the buying experience. Allen was fantastic.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Kevin, and thank you for your review! We're delighted to hear that Allen was able to make your family's buying experience a positive one, that he was there every step of the way when you needed help, and that he wasn't lurking over you while you were browsing. We're also very pleased to hear how he included working with your son on your return visit, and made him a part of the buying experience also. We really appreciate your loyalty and are excited to have your family shop with us. We hope you are enjoying your purchase, and we look forward to helping you and your family again. Please stop in and visit with us again soon!

Posted 2 years ago

“It was a great experience shopping at Great American Homestore”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Jeff, and thank you for your five-star review! As a local business, it means a lot to us and we are delighted to hear that you had a great experience shopping with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“We love our sofa!! I have bought from The Great American Home Store before and their quality is excellent! Highly recommend 💜”

Helpful Report

Posted 2 years ago

Thank you so much for shopping with us, Tom, and for your 5 star rating of The Great American Home Store! We are so glad to hear that you love your new sofa, and that you have had a great experience with the Home Store's excellent quality! We appreciate your recommendation and are so glad to have you as a customer. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I love the dining and living room set I got and my salesman was great 👍🏻”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Kelly, and thank you for your review! We're delighted to hear how much you love your new dining room and living room furniture! We're also very happy to hear how great your salesman was. We hope you continue to enjoy your new furniture, and we would love to help you again in the future. Please come in and visit with us again soon!

Posted 2 years ago

“I had a small problem with my new bed, and Trey was quick to resolve it.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Elisa, and thank you for taking the time to leave us a 5-star review! As a local business, we greatly appreciate your feedback. We are very sorry to hear that you had a small problem with your new bed. That sounds frustrating! We are delighted to hear how quick Trey was to resolve it, and we hope you are enjoying your new bed! We'd love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“Rick Downy, our salesperson, has excellent customer service skills, I’m sure we tested his patience, but he never stopped smiling. It took us about 3 weeks to make our purchase & Rick was hung with us thru it all.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Edward, and thank you for your review! We're very pleased to hear what excellent customer service skill your salesperson Rick has, and that he never stopped smiling. We're also very pleased to hear that Rick hung with you through your 3 week purchase! We hope you are enjoying your purchase, and we would love to help you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

“Outstanding service and beautiful furniture! The staff was professional and helpful! Absolutely love my new recliner! 💞 Thank you!!!!”

The Great American Homestore 5 star review on 26th April 2023

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Phyllis, and thank you for your review! We're thrilled to hear that you found both outstanding service and beautiful furniture when you shopped with us, and we're delighted that our staff was professional and helpful! Above all, we're pleased to hear how much you love your new recliner! We appreciate you, and we hope you continue to greatly enjoy your recliner. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very nice and very helpful, patient Great Customer service 👍”

Helpful Report

Posted 2 years ago

Thank you so much, Gloria, for your 5-star rating and for shopping with us! We are so happy to hear that you experienced great customer service and that you found our team very nice and very patient. We appreciate you, and we hope you are enjoying your purchase. Please stop by and visit with us again soon!

Posted 2 years ago

“Yes John was a great representative for you all store he made me feel like I was at home”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Elray, and thank you for your review! We're very happy to hear what a great representative John was, and that he made you feel at home! We hope you are enjoying your purchase, and we're looking forward to helping you again. Please stop by and visit with us again soon!

Posted 2 years ago

“Everything went so smoothly from picking out items in the store to delivery and setup.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Rosanne, and thank you for your review! We're delighted to hear how smoothly everything from piking out your items in the store all the way through delivery and set up went for you. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“Salesperson was very professional and helpful”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Charles, and thank you for your review. We're very happy to hear how professional and helpful your salesperson was! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit us again soon!

Posted 2 years ago

“Absolutely Love the merchandise and the customer service”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tarra, and thank you for your review! We're delighted to hear how you absolutely love our merchandise and our customer service! We hope you are enjoying your purchase, and we're looking forward to helping you again. Please stop by and visit with us again soon!

Posted 2 years ago

“I receive prompt service without waiting. We had a great sales person delivery for the pick up from the warehouse was very easy to do.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Michael, and thank you for your review! We're very happy to hear that you received prompt service without waiting, has a great salesperson, and that your pick up from the warehouse was very easy to do. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“We received great service, quality furniture with reasonable prices.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Lisa, and thank you for your review! We're very happy to hear that you received great service, quality furniture, and reasonable prices when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“My salesperson Gail Spinosa was very attentive to what I needed and customer service was excellent”

The Great American Homestore 5 star review on 21st April 2023

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your 5-star review! We're glad to hear that you had a great experience with our salesperson Gail, that she was very attentive to what you needed, and that our customer service was excellent. We appreciate your valuable business, and we hope you are enjoying your new furniture very much. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“My sales person was stellar!!! And the 60 Months no interests was even better!!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Dorothy, and thank you for your 5-star review; it's greatly appreciated! It is wonderful to hear that your sales person was stellar and that the 60 months no interest was even better! We are delighted to know that you had a positive experience shopping with us, and we hope you are just as delighted with your new furniture. We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“I went to another local furniture store and felt pressure to make a decision and to buy it quickly. With Lynn at Tye Great American Homestore I was not pressured in any way, just supported through my shopping. I would definitely recommend the store to others!”

Helpful Report

Posted 2 years ago

Thank you so much for the fantastic review and 5-star rating, Carrie! We are so pleased to hear that you felt supported during your shopping experience, instead of pressured like you were at another furniture store, and we're thrilled that you would recommend us to others. We appreciate having you as a customer, and we hope you are enjoying your purchase very much! We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“great customer service”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Patricia, and thank you for your review. We're very happy to hear that you had great customer service when you shopped with us. We appreciate having you as a customer, and we hope you are enjoying your purchase! We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“GREAT EXPERIENCE AS ALWAYS. THANKS”

Helpful Report

Posted 2 years ago

Thanks for shopping with us, Kimberly! And thank you for your 5-star review. We're so glad to have you as a customer, and we're delighted to hear that you always have a great experience shopping with us. We hope you are enjoying your purchase, and we're looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews