The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My sale representative had great customer service skills. She showed concern for the customer. She went over the paperwork and explained it in great detail. I would recommend her to other customers. Like the Better Business Bureau, she receives 10 stars.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you so much for the 5 star review, Kasandra! We are delighted to hear that your sales representative had great customer service skills. We're happy to hear how she went over the paperwork with you in great detail, and that you would recommend her to other customers and would give her 10 stars! We can't thank you enough for taking the time to give us this positive feedback. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Awesome experience with the lady (believe her was was Jaey) I told her what I wanted and she told me all about the product, I bought it and was very satisfied.....”

Helpful Report

Posted 2 years ago

Thank you so much for shopping with us, and for your 5 star review, Patricia! It's great to hear you had an awesome experience with our saleslady. We are delighted that she was able to tell you everything you needed to know about the product, and that you are so satisfied with your purchase. We appreciate your business and look forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Our purchase was handled professionally and efficiently by ZEDRIC, our sales associate. The merchandise pick up process was very good.”

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Posted 2 years ago

Thank you for shopping with us, Larry, and thank you for your review! We're delighted to hear how professionally and efficiently Zedric handled your purchase, and we're glad to hear that the merchandise pick up process was very good. We hope you are enjoying your purchase, and we'd love to help you again. Please stop in and visit with us again soon!

Posted 2 years ago

“The sales lady was very friendly helpful attentive and knowledgeable. She made my experience very satisfying. I will be back to order some more items”

Helpful Report

Posted 2 years ago

Thank you so much for shopping with us, Maurice, and for giving us a 5-star rating! We're so glad to hear that the sales lady was friendly, helpful, attentive, and knowledgeable, and that she made your experience very satisfying. We're thrilled that you plan on coming back to order more items. We very much appreciate your business, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 2 years ago

“Jennifer Johnson was very helpful in assisting me, with whatever I needed.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Carolyn, and thank you for your review! We're so glad to hear Jennifer was so helpful in assisting you with whatever you needed. We truly appreciate your feedback, and we'd love to help you again in the future. Please stop in and visit with us again soon.

Posted 2 years ago

“Kevin Smith greeted us and then allowed us to explore the store, he was not hounding us, just checked in as we passed by, which we like. We came in to browse and left with 2 couches! The quality and price points of GAHS furniture is a big buying plus. We plan to return when we need new furniture.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you so much for your 5-star rating, Dan! We're so glad to hear that you had an enjoyable experience with us. It's wonderful to hear that Kevin Smith greeted you then allowed you to explore the store without hounding you, and that you were able to find two couches you were happy with. We're also happy to hear that the quality and price point of our furniture is a big plus, and that we've earned your future business! We look forward to helping you again. Please stop by and visit with us again soon.

Posted 2 years ago

“The staff was very helpful in assisting me in making a selection (without being "pushy" as at some stores). Easy and quick delivery process.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Mary. And thank you so much for your excellent 5-star rating! We are delighted to hear that you had a good experience shopping with us, especially regarding the staff who were helpful without being pushy. We're also happy to hear that the delivery process was easy and quick for you. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 2 years ago

“It was a very good experience”

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Posted 2 years ago

Thank you for shopping with us, Philip, and thank you for your 5 star rating . We're glad to hear that it was a very good experience. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great salesperson! Jennifer was very nice, polite and helpful. I buy all of my furniture there.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Janie, and thank you for your review! We are thrilled that you had a great experience with our salesperson, Jennifer, and that she was very nice, polite, and helpful. We're also delighted to hear that you are a loyal customer; as a local business, a customer that returns to shop with us is one of the very best compliments we can receive! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Service and inventory the best. Delivery was exceptional”

The Great American Homestore 5 star review on 14th April 2023

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Sandra, and thank you for leaving us a 5 star rating! We're very happy to hear that our service and inventory were both the best. And we're delighted to hear delivery was exceptional. We truly appreciate your feedback and are so glad you had a wonderful experience shopping with us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The furniture looks beautiful. I absolutely love it and the customer service was awesome!”

Helpful Report

Posted 2 years ago

Thank you so much for the 5-star rating, Tarra, and thank you for shopping with us. As a local business, it really means a lot to us. We're so glad to hear that the furniture not only looks beautiful, but that you love it, and that you had an awesome experience with our customer service! We appreciate you, and we hope you continue to enjoy your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Nice staff nice furniture”

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Posted 2 years ago

Thank you for shopping with us, Amber, and thank you so much for your 5-star review! We're very happy to hear that you found a nice staff and nice furniture when you shopped with us. As a local business, your kind words mean a lot to us, and we appreciate you! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Everyone was great and delivery went smoothly!”

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Posted 2 years ago

Thank you so much, Elizabeth, for shopping with us and for your 5 star review! We are so pleased you had a great experience with us; it's so great to hear that everyone was great and the delivery went smoothly! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Caring and professional customer servive representative.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Terry, and thank you for your 5-star review. We're very happy to hear how caring and professional your customer service representative was when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“This is a friendly and welcoming environment. We felt very relaxed and were guided by the salesman. He was very knowledgeable and had a great sales tactic. He sold us a piece of furniture. We loved our visit and have plans to return.”

Helpful Report

Posted 2 years ago

Thank you so much for shopping with us, Rodney, and thank you for the 5-star rating and your kind words of appreciation! Especially as a local business, we truly appreciate your feedback and are delighted to hear that you felt welcome and relaxed as you were guided by a knowledgeable salesman. We're also very happy to hear that you loved your visit so much, you'll be returning to shop with us again! We hope you are enjoying your purchase, and we're looking forward to your next visit. Please stop in and visit with us again soon.

Posted 2 years ago

“Our sales lady was very knowledgeable and answered all of our questions. Great customer service.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Connie, and thank you for your review! We're very happy to hear how your saleslady was very knowledgeable and able to answer all of your questions. We're also very happy to hear that you had great customer service when you shopped with us! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I was very pleased with the sales person Ms.Diane Ellis very polite with a warm friendly smile also very professional.I will be shopping again and bringing some of my friends👍😀”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Marion, and thank you for your review! We're very happy to hear how pleases you were with how professional and polite Diane was, in addition to her warm, friendly smile! And we're thrilled to hear that you are so pleased , we've earned your recommendation and repeat business. As a local business, that is fantastic for us to hear, and we would love to help you again in the future. We hope you are enjoying your purchase, and we're looking forward to your next visit. Please stop in and see us again soon!

Posted 2 years ago

“Show room is beautiful, quality of furniture is great, staff is professional and friendly. My Salesperson Bella was absolutely fantastic.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Carolyn, and thank you for your review! We're delighted to hear you found a beautiful showroom filled with quality furniture. We're also very pleased to hear how fantastic Bella was, and that our staff was professional and friendly. We hope you are enjoying your purchase very much, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Thank You Stacy for your caring & professionalism. They are keys to Success. May GOD's Favor of Blessings be upon your life now & always!!! Be Safe, Well & Bold in the LORD! Be Blessed to be a Blessing!!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Clara, and thank you for your review! We're delighted to hear how caring and professional Stacy was when you shopped with us. We hope you are greatly enjoying your purchase, and we wish blessings upon you, too! We're looking forward to your next visit; please stop by and visit with us again soon!

Posted 2 years ago

“I love the quality of the mechandise”

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Posted 2 years ago

Thank you for shopping with us, Dorothy, and thank you for your review. We're delighted to hear how much you love the quality of our merchandise! We appreciate you, and we hope you are greatly enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews